Front Seat Belt problems of the 2006 Honda CR-V

The contact owns a 2006 Honda Cr-v. While driving 55 mph, the contact crashed into the rear of another vehicle. The air bags failed to deploy and the seat beat did not lock. As a result, her knees struck the dashboard and were bruised. The dealer refused to inspect the vehicle to determine the cause of failure. A police report was filed. The current and failure mileages were 23,500.

The seat belt locked in an open position upon impact, causing my father injury to his chest as he was impacted upon the steering wheel. I also don't understand why the driver airbag did not deploy; the forceful collision caused the frame irreparable damage. This vehicle was deemed a total loss. I asked that a representative from american Honda corporation take a look at the vehicle while it was located at three (3) different locations. They ignored my request. The complaint number that I was assigned by american Honda corporation is #n012007-07-2300426. As far as I am concerned, this has not been resolved.