Table 1 shows one common related problems of the 2009 Honda CR-V.
| Problem Category | Number of Problems |
|---|---|
| problems |
I am writing to express my concern about the quality of the heavy duty straps that accompanied the yakima jaylow j-cradle rooftop kayak mount I purchased earlier this year. On July 3, 2023, I attempted to tighten the first strap I used with the mount. Unfortunately, the strap detached at the point of attachment to the buckle. I was fortunate that this happened while I was in my driveway, and no one was injured. However, had this failure occurred while I was driving, the potential consequences could have been disastrous. I contacted yakima, but they were extremely slow to respond and seemed unconcerned even though I told signaled to them that I believed this issue could result in someone being seriously injured or dying. The specific component that failed was the super heavy duty strap. This strap has a buckle with a rubber jacket around it. The strap was sewn around the rubber instead of the metal of the buckle. The yakima jaylow comes with two of these straps. I still the failed strap and a strap which I didn't tighten to failure, but is improperly manufactured. This put the safety of others at risk in that there is a high probability that kayaks attached with these straps (with this manufacturing defect) will fly off the vehicle. I am a mechanical engineer. I inspected it and reported it to the manufacturer. Again, they seemed unconcerned, but did send two new straps which were properly manufactured with the strap sewn around the buckle. . . Instead of around the rubber buckle jacket. There were no warnings to the failure and it would be hard to expect/see the manufacturing defect. One doesn't expect a strap to break like this.
Blue ox base plate broke while towing car on highway. I have photos of the broken base plate. If both sides of base plate would have broken, car would have come free and would could have hit another car or person. I reached out to blue ox to report the problem but have not received any response.