Headlights Turn Off While Driving problems of the 2014 Honda CR-V

Tl- the contact owns a 2014 Honda crv. The contact stated that the headlights failed, the vehicle low beam and high beam failed to provide the proper light coverage. The contact replaced the low beam and high beam bulbs; however, the failure was not corrected. The contact also stated that the headlights low beam and high beam system was adjusted to the lower position and that adjustment did not correct the lighting failure. The contact stated that the headlight low beam did not provide a wide range lighting, and caused the contact to be unable to see pedestrian at a distance. The contact was only able to see pedestrian at a close distance with the low beam. The vehicle was not repaired. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 28,000. Li.