general problems of the 2019 Honda CR-V - part 1

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline). The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available for the recall repair. The contact stated that the vehicle was unsafe to drive with the unrepaired recall. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

The contact owns a 2019 Honda Cr-v. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. The contact drove the vehicle to the shoulder of the road and performed an inspection of the vehicle. Upon inspecting the vehicle, the hood was opened, and the contact noticed fuel spilling out of a detached fuel feed hose. The contact stated that it was a frightening feeling, and that the failure could have caused the vehicle to catch on fire. The contact patched and replaced the hose. The vehicle was taken to the dealer, and the contact was informed that the fuel feed hose needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 21,000.

The contact owns a 2019 Honda Cr-v. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the steering wheel became firm. Several unknown messages were displayed on the instrument panel. The contact pulled over to the shoulder of the roadway and the vehicle was towed to a local independent service center, where it was diagnosed and dtc: p0087 (fuel rail/system pressure too low); a lack of fuel supply from the primary fuel pump and needing a fuel pump assembly replacement. The vehicle was repaired at the owner's expense. The local dealer was not contacted. In addition, the contact related the failure to NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 64,228.

The contact owns a 2019 Honda Cr-v. The contact stated that while waiting in line to enter the ferry, the vehicle was running with the gear shifter in park(p), and several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel system had failed and needed to be replaced. The vehicle was pending repair. The contact stated that in February 2025, the notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) was received, and the recall repair was performed. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000.

The contact owns a 2019 Honda Cr-v. The contact stated that immediately after the vehicle was serviced under NHTSA campaign number: 23v858000 (fuel system, gasoline); the vehicle was difficult to start. The contact stated that on several occasions while starting the vehicle, the vehicle failed to start immediately, with several messages displayed on the instrument panel. The contact stated that eventually the vehicle failed to start and was towed to the local dealer; however, the cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 29,448.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. A message "emission system problem" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 65,000. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could not be repaired under the recall unless the vehicle had experienced a failure related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact stated while driving 60 mph, the vehicle started losing motive power before the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated that unknown warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump had failed. The vehicle was repaired. The manufacturer was made aware of the failure and the contact stated that an unknown recall had been removed even though a recall repair was not performed on the vehicle. The contact filed a claim with the manufacturer. The failure mileage was 72,000.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that several attempts were needed to start the vehicle. The contact stated that the vehicle failed to attain the stated miles per gallon. The vehicle was not taken to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 23v858000 (fuel system, gasoline). The failure mileage was approximately 40,000. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000(fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact stated while driving 75 mph, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. Additionally, the vehicle shuddered and lost motive power. The vehicle was towed to the dealer where it was diagnosed with a failed low pressure fuel pump and a failed high pressure fuel pump. The contact was informed that the low-pressure fuel pump and high-pressure fuel pump needed to be replaced. The vehicle was repaired under NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the contact was informed that the high-pressure fuel pump was not covered under the recall. The contact was informed that the vehicle was not drivable without the replacement of the high-pressure fuel pump. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 30,000.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving on the highway at 5 mph, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to the dealer to be repaired but the contact was informed that parts were not yet available. The failure mileage was 55,000. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact stated while driving at an undisclosed speed, the contact stated that the vehicle stalled when the contact attempted to accelerate over 20 mph with multiple warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.

The contact owns a Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline). The contact stated that on two occasions while making a turn the vehicle lost motive power. The contact pumped the accelerator pedal and the vehicle regained motive power. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

The contact owns a 2019 Honda Cr-v. The contact stated while attempting to shift into reverse, the vehicle hesitated and shifted out of gear independently. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available for the recall repair. The failure mileage was 11,000. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number:  23v858000(fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline). The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine was idling rough. No warning light was illuminated. The vehicle was taken to the dealer, who replaced the fuel injectors; however, the dealer refused to perform the recall repair, informing the contact that the fuel pump module would only be replaced once it failed. The contact stated that later, while driving at an undisclosed speed, the engine was shaking, and the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. The contact coasted into a parking lot and parked the vehicle. The dealer was made aware of the failure, but the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The contact also stated while driving at an undisclosed speed the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 40 mph, the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle felt as if the vehicle would stall. The contact stated that the failure was intermittent but was a recurring failure. The failure mileage was approximately 32,000. Parts distribution disconnect.

The contact owns a 2019 Honda Cr-v. The contact stated while driving approximately 30 mph, several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The contact was able to drive into a parking lot where the vehicle stalled. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced; however, parts were not available. The vehicle was not repaired. The contact was informed by the dealer of NHTSA campaign number: 23v858000 (fuel system, gasoline), however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 47,097.