Side/window Air Bag problems of the 2019 Honda CR-V

Tl-the contact owns a 2019 Honda Cr-v. ( the husband was driving ) the contact stated that while driving approximately 30 mph, the driver side air bag deployed spontaneously. The contact crashed in to a construction barrier. The contact lost conscience, when he wake up, drove the vehicle to the residence and three police officers were followed him to the house. The police issued a report. An ambulance to transported the contact to the hospital ( had to stay at the hospital for two days ). The vehicle was not taken to the dealer for a diagnostic. The vehicle was not repaired ( destroyed, by the insurance company )the manufacturer was notified of the failure, they did not want to evaluate the vehicle and requested for the contact to call her insurance. The contact also mentioned receiving a recall notification for NHTSA campaign number: 19v383000 ( air bags, communications, steering ), after the accident occurred. The approximate failure mileage was 2,800. Bp.

I have been notified of a recall for my crv. "that the steering wheel may contain "burrs" which can damage the cable reel sub harness and cause a short circuit, this can cause inoperative steering wheel buttons, horn and uncommanded deployment of drivers side airbag. Srs may not function in crash and uncommanded deployment of airbag increases risk of crash and injury. " 3 people have already been injured. When I contact Honda for this recall repair they tell me the parts are not available yet and they do not know when they will be. I requested alternative transportation be provided me until recall repair completed. Honda told me they had to review my "case" first, this would not happen until next week. I have no car to drive unless I drive a car that is unsafe due to Honda not repairing it immediately. They need to provide all people involved in this recall with alternative transportation or repair the problem immediately.