Adaptive Cruise Control problems of the 2023 Honda CR-V

All my idiot lights appeared on my dashboard. My mechanic plugged in and nothing came up so I took it to white plains Honda on Aug. 5. They called me on Aug. 14 and said my brake booster was bad. They said that they worked on trying to find the problem 12 hours. So with the diagnosis and part and labor, my cost is $5447+ tax. So I called Honda north America, got a case number. On Aug 26 Honda na said that they can’t help me. My car is at Honda crv sport hybrid 2023 with 47,440 miles on it. I’m over the 3 year or 36,000 miles and I do not have an extended warranty. Also on Aug 22, my service advisor said he could get the price down to $5,000. + tax. So I am lost on what to do.

The millimeter wave radar has failed. While using adaptive cruise control the vehicle set off many alarms without prior warning. The vehicle suddenly showed that adaptive cruise control, lane keeping, road departure mitigation, frontal collision, low speed parking were no longer functioning and to see a dealer. I was not using frontal collision no road departure mitigation as these features had twice before unexpectedly applied heavy breaking without warning with no obstructions near vehicle. Fortunately no accident occurred but very unnerving to say the least. The dealer has confirmed that the millimeter wave radar has failed and will need replaced. Honda sensing is not very reliable and should be used with caution if used at all.

At startup, routinely see the following messages: lane keeping assist problem road departure mitigation system problem collision mitigation breaking system problem I have taken the car into multiple Honda dealers this year to fix the issue. The first told me I needed to have the body control module replaced, and that the can could try and communicate with the key fob constantly, risking battery drain and posing a safety issue. The part was replaced, but the issue persisted. I then opened a case with Honda corporate, case #: 14639406. This dealer said there was a "short" in the multipurpose camera and replaced that part. 2 months later, the issues came back.

At 9k miles excessive noise, sounds like a helicopter. Dealership confirmed all four tires were scalped, did an alignment and thought it might correct the problem. It has not, both the dealer and corporate Honda refused to correct. Adaptive cruise control malfunction, major safety hazard. When engaged the car unexpectedly stops at all speeds on highway or rural roads, with no cars in sight in front of the vehicle. Have experienced multiple incidents or near rear end collisions because of abrupt braking. When brought to dealer they claimed they couldn't find any error codes, thought that maybe dirt was on the two radar sensing units. . . Not the case, still continues to be an issue. Car turns off unexpectedly. . . On an on ramp to a highway, traffic was stopped. When traffic started moving the car turned off completely. . . Warning light stated see dealer. Put the car in park and restarted vehicle, brought to dealer who claimed no error codes. All the above happened at the 9k miles, none of the major safety hazard issues were confirmed by the dealer or corporate Honda. Am at a loss as to next steps. Please advise, thanks.

It's happened 3 times now. Car "phantom breaks" at highway speeds. Clear and open road. Then every single warning light the car has comes on. When you lose power, you can accelerate. Last time it happened I was nearly rear ended by 2 cars. Honda cannot figure it out. They keep putting bandaids on this issue but the reality is they can't duplicate and more of the same issues are popping up online from 6th generation owners. The crv has a major issue. It's only a matter of time before there is another recall. I want to start the lemon process as Honda has had my car for more than a month and on 3 different occasions and cannot give me an answer. It's all fluff, pushing me closer and closer to my warranty expiring. Picture submitted shows all warning lights. I.

What component or system failed or malfunctioned, and is it available for inspection upon request? - the adaptive cruise control and emergency braking. How was your safety or the safety of others put at risk? - the system is reading that other cars on my passenger side usually or coming on or off the exit ramps on the interstate as cars in front of me. In turn the system directs the car to slow down and then at some points break hard while driving at highway speeds. Has the problem been reproduced or confirmed by a dealer or independent service center? - the technician at the Honda dealer told me just to turn it off as its better to have it off than on. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - there has not been an accident as of current that would warrant an inspection. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - the adaptive showing the car in front, showing the word brake on the Mini dash and then you can also feel the gradual to almost complete stop of the car when this occurs. The main place to see is the outline will fill up as if a car is in front, but one is not.

When driving at 70-75 mph with adaptive cruise set, the steering wheel feels like it locks and won’t turn but when you add force, it breaks loose. This is not lane keeping assist, it is something different. It is getting worse but the Honda dealership says they can’t replicate it. It appears to be getting worse over time and I’m afraid it could cause an accident by completely locking up the steering wheel.

All warning lights on the auto’s dash will spontaneously light up and start alarming while I’m driving. This has been happening since I bought the car, I have brought it into the dealer and written the dealer multiple times about this. It seems to be worse in the summer when the air conditioning is running and has also happened occasionally in the winter with the heat running but much less frequently. The Honda service center is not able to identify the problem. It is very distracting and dangerous when this happens on the highway.

When driving the car will false brake or alert to brake when nothing is directly in front of the car. Many instances the car will catch a car in the lane beside it and brake because it thinks the car is in front of it and will begin alerts and braking the car while driving on the interstate. Internal electronics like the infotainment will stop working and no longer play music, pull information from device when trying to connect via bluetooth or usb. Had many occurrences where the port will respond with bad usb and not connect. Only fix to get it working in the meantime has been factory resets. Have had to perform over 30 in the year of ownership.

On January 19, 2024 my wife was driving the crv when it suddenly slammed on the brakes bringing the car to a full stop. The dashboard screen said object detected. It was a violent stop, so much so that she thought she had been rear-ended. Luckily, she was not going very fast and the car behind her was able to stop without hitting her. If it had happened at a higher speed on a busier road she and others could have been injured or killed in a crash. She called me crying and upset and could not get off the road because the problem repeated four or five more times. We had the dealership come pick up the car and they found code "p2583-54" for the radar system aiming incomplete stored in the car. They performed a static and dynamic re-aiming of the radar and said it was ok. We felt the vehicle was unsafe and entered into arbitration with ncds. The manufacturer never explained what the cause of the radar malfunction was (such as faulty hardware, rushed manufacturing, etc) and expressly stated that they could not guarantee the problem would not happen again. There had been snow and ice present on that day. The sensors had problems (different alarms and sounds but no phantom braking) again on Feb. 16th. These dates are the only two significant snowfall days we have had since purchasing the vehicle. We feel the vehicle is unsafe in any amount of snow or ice and think an investigation should occur into the radar system so that a recall can be issued so that nobody gets hurt or killed. Thank you.

Tail lights cracked on their own during summer possibly due to high heat index. Adaptive cruise control system has given me an error/failure to start up several times when starting my vehicle.

This is the second occurrence of a similar problem. First problem occurred on sept 14, 2023 and service slip is attached. While driving the car lost power but I was able to regain power but I got adaptive cruise control system problem, collision mitigation braking system problem, Smart entry system problem -see dealer warnings. Pulled into a parking lot but when I shut car off got accessory mode on screen. Navigation system remained active and could not restart car or lock car doors. Called service and they jump started the car and I drove car to dealer. Dealer said car had water in fuse box. I did not drive thru any water and car was not in any flood area. I asked if this could be a problem with the electric transmission as I had seen info on the internet about this. No one seems to know the new recall I was talking about. Car is currently at dealer waiting for parts.

I brought the car to the dealer shortly after its purchase to say I was getting error lights on the dash. They said they reprogrammed it. They also left all safety reminders in the off position. I continued to get a variety of error messages on the dash. The car was difficult to steer and needed constant correction. I was initially told it needed a drive rack. Upon follow up on parts I was told it was a power steering rack. Parts have been on order since Jan 2024 with an eta of April. Upon follow up they did not have an eta on the parts. I contacted Honda and filed a complaint. They have given me an eta of September. This is a new vehicle and I was told to be careful driving! this is a serious concern!.

Vehicle began hard braking using the collision avoidance system when there were no other vehicles or obstacles on the road. Then the vehicle safety systems (adaptive cruise control, lane keeping assist, collision mitigation braking system and road departure mitigation system and brake system) all began displaying warning messages. The car only has 1600 miles. The dealer inspected and states that the safety systems are not functioning because the camera failed. A replacement part will not be available for six weeks and the dealer indicated the vehicle was safe to drive with the error messages, but that in an accident none of the safety features would function. The dealer is unable to provide a reason for the failure, but suggested it could be due to heat. The dealer indicated there was the same vehicle type that experienced the same failure a few days earlier.