Adaptive Cruise Control problems of the 2026 Honda CR-V

I own a new 2025 Honda Cr-v purchased from Honda of concord (hendrick automotive group, concord, nc). At around 220 miles, the vehicle’s dashboard displayed major safety warnings: “collision mitigation braking system problem” and “adaptive cruise control system problem. ” soon after, a very strong burning smell—similar to fire or overheated brakes—came from the vehicle. When I brought it to Honda of concord, the service advisor (ashley petisce) initially refused to accept or log my safety complaint. She only agreed to inspect the car after I stated that I would hold Honda and the dealership responsible if an accident occurred. Later that day, she also told me the burning smell was normal and would “go away after driving more,” which was alarming given the severity of the odor. After finally inspecting the car, the dealership found that both front rotors, pads, and calipers were defective and required replacement on this brand-new vehicle. When I requested that all related safety sensors (acc, cmbs, radar, and cameras) be checked after the brake repair, the same advisor said she would “only check what policy allows,” meaning only the brakes, and no further sensor or system testing would be done. This raises serious safety concerns. The initial refusal to inspect could have resulted in brake failure or fire. The defective brake components indicate a potential manufacturing defect, and the disabled safety systems create an immediate crash-risk condition. The dealership’s refusal to confirm sensor functionality after the repair leaves the vehicle’s safety systems unverified. I request that NHTSA investigate whether other 2025 Honda Cr-v vehicles have similar brake or sensor defects and whether Honda’s dealer network is properly following safety-reporting procedures.

My car's steering wheel started making a noise when turning at around 2,000 miles per hour, and the steering wheel became very heavy when turning. I took it to the Honda service center twice. The first time, they told me there was nothing wrong with the car. The second time, they fixed the noise, but the heavy steering problem remained. When I drive at around 25/35 mph in a 25-35 mph zone, the steering wheel becomes very heavy, and it becomes extremely heavy above 50 mph. The Honda service center can't solve the problem, but I'm very worried about the possibility of an accident.

The contact owns a 2026 Honda Cr-v. The contact stated that while driving 45 mph with the forward collision avoidance: adaptive cruise control feature activated, the vehicle independently decelerated unintendedly. The vehicle resumed normal driving operation immediately after the failure. The vehicle was taken to a dealer, where the contact alerted a service technician that the forward collision avoidance: adaptive cruise control failure was an issue with the apple carplay feature. The service technician acknowledged that the apple carplay feature was a known issue and linked the adaptive cruise failure with that same defect. The service technician reset the software to the original factory settings to correct the failure. The manufacturer was notified of the failure and acknowledged that the apple carplay failure was a known issue. The contact was referred to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 200.