Battery Cable problems of the 2016 Honda HR-V

To cancel a tire inflation warning at approx. 17,000 miles,I popped the hood of the vehicle to access the negative battery cable with the intention of disconnecting +reconnecting to clear warning. Instead I found both neg. +pos. Cables unsecured to both battery posts. I contacted american Honda to report this defect,request a battery replacement,electrical system test+error code retrieval. This extremely dangerous situation may have permanently damaged the vehicle+despite my numerous calls to Honda,I've yet to receive a response. This is a build, sales+service problem that should not exist on any new vehicle sold. Symptoms prior to discovery=dimming headlamps@idle,poor transmission+engine response,reduced mileage+intermittent burning smell. I was fortunate my vehicle never died in traffic or caught fire. My case number with Honda=05755540. Again, my concern is that the factory in mexico,the selling dealer in temecula and the first servicing deaer in anaheim(@10,000 service)never verified that the battery cables were properly secured for safe operation. My mechanical service experience+dumb luck should not be a substitute for Honda's failure on multiple levels. Short of "I'm very sorry" from the person taking my initial complaint,Honda has done nothing to correct the described problem.