Side/window Air Bag problems of the 2011 Honda Insight

Takata recall our family vehicle had a safety recall on front driver and passenger¿s air bags. We received a loaner car from university Honda dealership in davis, CA, on 07. 20. 2016 until our vehicle was fixed. We dropped our vehicle at the dealership on 07. 30. 2016 and dealer, on two occasions, verbally and in writing, confirmed that both air bags would be fixed that day. However, they only corrected the driver¿s side air bag and requested we return the loaner car as our vehicle, according to the dealer, was now safe to drive. We explained that this is our family car and we utilize the front passenger seat but to no avail. We are now driving our vehicle which is unsafe for the front seat passenger and possibly other occupants in case the passenger¿s air bag deploys. We would like to understand why we could not extend the loaner until all air bags are fixed as our vehicle is not safe for all passengers.

Takata recall our family vehicle had a safety recall on front driver and passenger¿s air bags. We received a loaner car from university Honda dealership in davis, CA, on 07. 20. 2016 until our vehicle was fixed. We dropped our vehicle at the dealership on 07. 30. 2016 and dealer, on two occasions, verbally and in writing, confirmed that both air bags would be fixed that day. However, they only corrected the driver¿s side air bag and requested we return the loaner car as our vehicle, according to the dealer, was now safe to drive. We explained that this is our family car and we utilize the front passenger seat but to no avail. We are now driving our vehicle which is unsafe for the front seat passenger and possibly other occupants in case the passenger¿s air bag deploys. I have been in contact with Honda USA since 07. 30. 2016. It took them almost five weeks to respond to my claim that they initially stated would take them only a week to reply. They denied my claim, 04845132, stating that I do not need to utilize the front passenger seat based on the size of my family. This is a very weak excuse on their part as the vehicle I purchased was and is intended to be utilized by five people not four. It seems Honda is choosing profits over passenger safety. What I would like Honda to do is offer me a free rental until my vehicle is fully safe for all passengers.