general problems of the 2019 Honda Insight

The car was serviced due to a recall about fuel pump defect and after the service, the car was halted in the middle of the trip. This incident is not acceptable and especially the recall service was supposed to fix that problem. The sudden stop of malfunctioning fuel pump could cause collision, injury and possible lives!.

If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA.

I am writing to report a potentially serious safety issue with my vehicle. My car recently had its fuel pump replaced/repaired as part of a recall. However, only about 2 years after this recall repair, my car stopped accelerating while I was driving. This left me and my toddler stranded in the middle of the road in 110 degrees, creating a dangerous situation for us and other drivers. I took the vehicle to the dealership, where they diagnosed that the fuel pump needs to be replaced again. This is concerning as fuel pumps are typically expected to last up to 100,000 miles, and mine was just recently replaced/repaired due to the recall. This incident has caused significant hardship: it put my child and me in a potentially dangerous roadside situation. I lost a day's wages due to being unable to get to work. I am now faced with paying for over a thousand dollars of repairs, as I have no other option. I need my vehicle to get to work and transport my child. I am concerned that there may be a persistent issue with the fuel pumps in this vehicle model, or that the recall repair was not performed adequately. My Honda service consultant mentioned that there was a Honda bulletin letting them know of this sort of problem in cars that my make/model/year falls under and beckoned to another car with seemingly the same issue. This leaves me wondering why a, to all intents and purposes, common issue is a bulletin for instead of a recall. I request that the NHTSA investigate this matter to ensure the safety of other drivers who may have had the same recall repair. Thank you for your attention to this matter.

I received a letter from Honda indicating a recall for the fuel pump impeller. The only thing Honda failed to say was for me to go to a dealership to get this fixed. Instead they sent a letter saying that they know the recall is needed but they didn’t know when they would have the piece available. I believe the letter was received in January 2024. Still to this date I haven’t received a letter from Honda indicating to take my vehicle in for repair. I am not sure how Honda is not prioritizing this as according to their letter our cars can stall while driving causing an accident. I would like my vehicle fixed as I don’t want to drive everyday and worry that my car will stall and possibly kill me. I have felt my gas pedals to feel weird as there’s times that I push the gas and my car accelerates too fast and there are times when I take my foot off the gas pedal it like shakes a little. My car has been feeling very different with regards to the gas pedal. I am concerned that it has to do with the recall.

Fuel pump damage. 2019 and 2020 have recalls but not in this VIN range. Same failure issue though presents.

Fuel pump failed issue causing gas gauge and battery not to register levels.