Table 1 shows one common equipment related problems of the 2020 Honda Insight.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
The vehicle unintentionally accelerated while pulling into a parking space. I was depressing the brake to slow down while making the right turn into the space. The engine suddenly revved up (as though you were depressing the gas and brake at the same time) and it accelerated forward (a though you suddenly released the brake while depressing the gas pedal) and the car lept forward, jumping a 3 foot long curb, striking the vehicle parked in front of me. The tires kept spinning as though the gas pedal was being depressed, even though the vehicle could no longer make any forward progress since it had run into the front of the vehicle parked in front of me. We’re it not for the vehicle in front, I feel that the car would have continued accelerating forward and could have caused injury or death to customers in the shopping center and/or damage to other vehicles or structures. The vehicle was towed and is currently in the body shop for repairs, but I don’t think this addresses my concern for the sudden acceleration. I don’t want to drive it in case the problem reoccurs and could cause further damage. I’ve reached out to Honda to see if I can tow the vehicle to their service repair center to try to diagnose the problem by reading data from the car’s computer, but they have not responded. I checked the floor mats and they were flat and properly installed. If I had mistakenly depressed the gas pedal (not likely as I was already braking as I approached the parking space), I would have thought that the collision avoidance system would have braked the vehicle. Airbags also did not deploy in either vehicle.
When putting the car in reverse, the car is making very loud �dong dong dong� noise. This issue also occurs when the car is in idle (stop for the traffic light). I am not sure if the noise is from the hybrid system, but the noise make one's ears very uncomfortable.
Damage to the power steering linkage cable and oxygen sensor caused all adas systems to be offline including power steering. If this unit were to be damaged just enough and fail while driving this will likely result in a crash/collision as the car becomes completely undrivable. Luckily so far, this has happened when the vehicle was parked and did not cause any injury. I feel the vehicle is unsafe until they fix this issue. It has happened 3 times now and nothing seems to be being done about this issue as of yet from Honda. This was brought forward to Honda's attention with no affirmation that this is a problem. It first happened in September last year and has happened two additional times since.