Owners/service Manual problems of the 2011 Honda Odyssey

The cables on both rear passenger doors broke ( snapped) while we were putting our sons on their car seats and tried to close them several times with the rear automatic buttons, when they got to the end of the frame they would reopen. We were parked and couldn't get them to close. So finally we had to cut the cable in order to closed them. We called the dealer regarding any recalls on this , but unfortunately didn't get anywhere. Please help. . . Thank you . We would like to have them working . Also the heat on the driver side stopped working at the same time. . . . We dealt with it opening the manually for months. Please help on this.

Tail gate falls after lifted, either manually or via power. Struts not holding in up position, resulting in tail gate crashing down, potentially while bent over inside to load cargo.

The manual sliding doors (both sides) are extremely difficult to open. Children and adults are constantly having to pull with extreme force to open the doors from the inside and the outside. From the inside, passengers have to lean into the door while pulling back to open it. I have taken it to the dealer multiple times with the problem, however they simply spray the seals which does not fix the problem. I also called Honda customer service and they basically told me I should have purchased an ex model with automatic doors. In the event of an accident, I suspect passengers will have much difficulty exitting the rear of this vehicle.