Table 1 shows one common suspension related problems of the 2020 Honda Odyssey.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
I was leaving a parking lot when I heard a very loud bang. My vehicle then continued to make noises when going over bumps. I brought the van to a Honda dealership where it was identified both rear coil springs broke at the base and need replacement.
The rear coil spring (driver side) on my 2020 Honda Odyssey failed and broke while I was driving approximately 45 mph on a city street on xxx in [xxx]. The component that failed is the rear suspension coil spring. I do not have the broken spring in my possession, as it was replaced by the dealer. Due to the coil spring failure, the rear shock absorber on the driver side was also damaged and requires replacement. This sudden failure caused the rear of the vehicle to drop/sag on the driver side, which affected vehicle stability and handling. It put my safety and the safety of other road users at risk due to a loud noise and an abrupt change in ride height. This made the vehicle pull and feel unstable. I was able to maintain control and safely pull over, but the incident was alarming and could have led to loss of control or a crash under different conditions (e. G. , higher speed or heavier traffic). A few days prior to the failure (approximately xxx), I noticed a weird/unusual sound from the rear of the vehicle. At the time, I did not associate it with a suspension issue, and there were no warning lamps, messages, or other clear symptoms. The problem has not been reproduced. The vehicle and component were inspected by a Honda dealer on xxx. The dealer confirmed that the driver-side rear coil spring had broken near the bottom and replaced it. They also noted that the rear shock absorber was damaged as a result and needs to be replaced. No other inspections (manufacturer representative, police, or insurance) have occurred at this time. This appears to be a sudden mechanical failure of the rear coil spring with no apparent external cause (e. G. , no prior impact, accident, or road debris). Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
When driving from west hartford to westerly on June 3, serious banging started coming from the left rear undercarriage. I stopped by a local midas shop which identified the problem as a totally broken rear spring which created a dangerous driving situation. At the time, the van had 57k miles on it. The shop strongly advised that we should consider the van as inoperable, and we subsequently had them make repairs. I contacted the dealer, westbrook Honda in westbrook CT,. The service manager relayed that he had never heard of a broken spring on a vehicle with these few miles, but the certified warranty coverage expired in August 2024. He recommended I contact Honda customer service as this failure appeared to warrant consideration due to its rarity and severity. Honda customer service responded by agreeing to cover damage for only half the incurred cost because we didn't bring it to a Honda dealership, despite doing that would have constituted a severe driving safety exposure. Their acknowledgement indicates that this may be evidence of faulty manufacturing of the spring which would appear to warrant NHTSA review and assessment.
I have been getting front end clunking noise since I bought vehicle. Honda is not able to identify and resolve issue after taking to multiple dealers. And after 5 years and 45k miles white paint started flaking in different penal of car.
Three times now our 2020 Honda Odyssey's entire instrument and infotainment system has gone out - both screens at the same time just don't turn on. Which means we have no mph gauge or back up camera. It is extremely unsafe to drive without a speedometer and we paid extra to get a van with a backup camera and now we don't even have that. We've taken it to Honda and are getting charged to replace the entire system, even though it is clearly a connection issue (since it turns back on by itself). On the exact same vehicle, the entire right rear shock is completely blown out and needs replaced. Both happened with no warning. Honda is not helping on a vehicle that only has 40,000 miles on it.