Table 1 shows one common equipment related problems of the 2024 Honda Odyssey.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
While stopped at traffic lights or in traffic, the auto idle stop system activates, but the engine sometimes fails to restart when I release the brake pedal. The vehicle becomes disabled in traffic, and I have to shift the transmission into park (p) to restart the engine.
The vehicle has an automatic stop/start feature that is enabled by default, though there is a button readily accessible to deactivate the function easily ea. Time the vehicle is operated. The vehicle has just had the starter replaced under warranty @ 25k miles. There have been issues with the vehicle struggling to start for at least six months now - rough, slow starts where the engine is struggling to turn over. If I forget to turn off the auto-start/stop function, the engine will sometimes shut off at a red light - but it won't turn on again when the light turns green and it's time to move. I have had this happen a handful of times in traffic - the engine turns off and will not restart when normal procedures are followed.
Vehicle safety complaint – automatic sliding door injury to child to the national highway traffic safety administration, I am submitting this complaint to report what I believe may be a serious safety defect involving the automatic sliding door on my Honda vehicle. On June 9 at approximately 5:00 p. M. , while the vehicle was parked in a residential driveway, the automatic sliding door severely injured my [xxx] son. He had unbuckled himself from his car seat and slid out of the vehicle as the automatic sliding door was closing. I witnessed the entire incident. As the door closed, his entire hand, as well as the skin on his leg, became trapped in the door. The automatic sliding door did not stop or reverse after encountering his hand and leg. Because the door is automatic, I was unable to immediately release him and had to wait for it to reopen before I could free him. Those moments felt incredibly long while my son was trapped and screaming in pain. When I was finally able to remove him from the door, his hand was severely injured, visibly deformed, and had significant swelling almost immediately after the incident. To my knowledge, nothing obstructed the normal operation of the door, and the automatic sliding door was being used in its normal operating mode. The fact that the door did not stop or reverse after trapping my son's hand is the primary reason I am submitting this complaint. Immediately after the accident, I took my son to an urgent care facility. The providers there instructed us to seek immediate evaluation by a pediatric orthopedic specialist, and we went directly to a pediatric orthopedist. He was diagnosed with a broken hand. This injury has resulted in medical expenses, significant emotional trauma for our family, and a complete loss of confidence in the safety of this vehicle. I purchased this Honda because I have three young children, including [xxx] twins. I chose this vehicle because I believed its safety and convenience feat information redacted pursuant to the freedom of information a.
The car fails to start when coming out of the idle start/stop feature. This has happened at least 3 times to my family. When it occurs it takes ~1min to restart the vehicle and can occur in an intersection.
Automatic start stop completely turns off car when pulling up to a stop sign, light, or yield intersection. Car completely turned off and wouldn’t start on a bridge overpass causing a safety hazard. Took a solid minute for it to restart.
Last week, I opened my vehicle door and noticed water standing in the foot well. I didn't think too much of it until I started driving down the street and gallons of water were gushing on my feet in the footwell from behind the steering wheel and fuse box. I parked and waited for it to dry out a few days. I took my vehicle to the dealer and was shocked to hear that this is caused because the sunroof has a drainage system, and when the primary drain clogs, due to pollen or dirt, the secondary drain drains directly into the driver footwell. They advised that this is an issue that disregards vehicle age and sunroof non-use. Because this is a new vehicle, all of my basic maintenance and inspections have been provider by the Honda dealer. I asked why this had not been inspected on my previous service appointments and was told the primary drain for the sunroof can only be inspected by camera. It is only when the primary drain becomes clogged that the water dumps into the driver side footwell. I searched my owner manual and found nothing to indicate or require that the primary sunroof drain should be inspected, cleaned or serviced, at any of the maintenance intervals, and especially not during the first 2 years of ownership. The steering column, fuse box, and driver footwell house all of the necessary electrical and mechanical parts for steering, braking, acceleration, lighting and all other electrical systems controls. Additionally, if this were to happen while driving, the distraction to the driver could be catastrophic. My vehicle has been at the dealer for a week to clear the clog in the primary sunroof drain, remove the seat and carpet to dry, & inspect the electric systems including the power seat. I can make the vehicle available for inspection as needed and the dealer can provide the camera inspection that diagnosed the issue. This happened due to everyday dust and pollen, and there was no advance warning that this drain failure was imminent.
After stopping at a red light behind a few cars in a left turn lane, the auto idle stop (ais) system turned off the engine. A moment later the light turned green and I let my foot up from the brake pedal. The engine failed to start. The hazard lights turned on automatically. I reapplied pressure to the brake and pressed the engine start/stop button, which had no effect. Electrical systems remained active (I. E. The car did not turn off completely), but the engine also didn't start. I ensured the vehicle was in park and stepped out to verify the fuel door was closed (I had just filled the tank) and check the battery connections. Cars were going around us on the passenger side, and oncoming traffic was very close to me on the driver's side. I was concerned for myself and my passengers. No one was injured, nor was there a collision. After returning to the driver's seat, I tried the engine start/stop button again. This time the car shut down. I waited a minute, then started the car. The engine started successfully. The vehicle is available for inspection. The problem has not been reproduced. We have been disabling ais since the incident, so it's unlikely to happen again. The problem has not been confirmed by a dealer or service center, nor has it been inspected by anyone yet. I noticed the engine being slightly slower to restart after ais stopped it in the few weeks leading up to the incident. There were no other symptoms I noticed.
On 3 separate occasions, I have been at a stop light where the auto stop kicks in. When I release my foot from brake, it should auto start. Instead, it stalls out. This is a huge safety issue and has caused cars behind me to get angry and honk. If someone wasn't paying attention, this could cause collision easily. The battery seems fine, and even if it wasn't, shouldn't the battery life be considered when the feature is triggered? I will be taking it in to get serviced, but I'm very frustrated.
The car will lose power while sitting at a red light. The dash lights up and you can't do anything. You have to turn it off and back on and hope no one hits you in the meantime. This has happened twice now. I bought it brand new, serviced regularly and has 16k miles.
2024 Odyssey sport VIN [xxx] in the drive through lane at a reataurant activated the auto start stop feature and shut off the van. The van did not restart when trying to move foreward again and had to cycle the starting ignition system via placing van in park and pressing the start button. Taking the van to the hennesey Honda dealer in woodstock GA for inspection. Thank you [xxx] [xxx] [xxx] or [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The auto idle stop on this specific vehicle has left me stopped in traffic numerous times. If left on, it frequently will cause the car to turn off when attempting to start from a stop at a intersection, causing a back up or near collision in some instances. It takes 5 - 10 seconds minimum to recognize what has happened, shift to park (if the vehicles allows, which sometimes does not), and restart the car. This being said, I have other Honda's with the same function, and all work normally (as expected), turning off the car when stopped briefly, and starting immediately upon letting off the brake or pushing the gas. -it's only this 2024 Odyssey with this issue- I have spoken with other owners of the same year model and have had the same complaint. The mechanics at the dealership have even said that it is a known issue with this model year, but that Honda has not fixed. This vehicle has been to the delearship at least 3 times to attempt to fix. A new battery was also not a solution. The issue continued after replacement.
Several times, I have been driving, and the auto stop shuts the engine down, then it will not restart. This has happened on a very busy state route in the middle of an intersection, while I have my young children in the vehicle. This is very concerning and a mojor safety issue for us.
Automatic idle stop function fails. The car idles down while at a stop and then the entire car will shut off and fail to restart. This occurs frequently at stoplights, stop signs, in traffic or any time the vehicle idles down. The car fails to restart right away resulting in multiple attempts to start the engine and poses a danger to occupants in traffic.
When driving with or without the cruise the word brake appears and the van taps it breaks automatically even when there is no reason to do so. There is no vehicle in front or anything on the road to be detected. It occasionally happens when there is a vehicle in the oncoming lane, but happens more often when there are no other vehicles close enough to be detected or cause me to need to slow down. It has been happening for some time now, but I did not know how to report it.
On multiple occasions, the idle-stop function engaged at a red light and then either the entire car shut down or the computer froze for a minute or two then restarted. For each incident, we had cars behind us that either nearly hit us when we did not go forward when the light turned green or nearly hit us by aggressively going around us while we restarted the engine.
The idle start/stop feature is not starting back up after stopping. This occurs after driving for for some time. I have had this happen to me in traffic where I am not able to quickly start my car back up. Sometimes it requires me to turn my car completely off on the highway. This also happens at traffic lights and I am not able to go after the light turns green. I took my car in to have it looked at and they said they saw the problem in the logs and it was that my battery was low. They replaced my battery however I am still having this problem with the brand new battery. An error shows on the dash but I can't remember it word for word.
My car is experiencing the starting issue that is listed as auto start/stop feature. However, since I almost always have the ac on or start/stop disabled because the car will not start when hot after a few stops and was scared it would do it in traffic. So far I can get it started again but need to completely turn car off and try again, sometimes more than once. Had been going on for a year and the dealer has replaced battery then the next services said nothing wrong. Now the car is out of warranty and the starting issues getting worse and have finally found online that others are experiencing similar issues. I have forgotten to turn off start/stop a couple times and been stranded in traffic as well when car auto stopped at red light and did not restart causing me to be stuck until I could get it restarted.
On [xxx], we were driving our new 2024 Honda Odyssey in the mountains of estes park, CO at about 10,000 feet. When steering to the left making hairpin turns, the car made loud metal on metal screeching/screaming noises going about 30-40 mph for about 5 minutes-the car had approx 4,400 miles on it at this point in time. On returning to the midwest on [xxx], while in iowa, we steered slightly to the right while exiting the highway, going about 30-40 mpg and again heard loud metal on metal screeching/screaming noises going for approx. 3-5 minutes. The car had about 5,600 miles on it at this point in time. There appears to be another recall for 2024 Honda Odysseys for a steering gearbox recall (diagnosed by abnormal noises while turning the vehicle) but my vehicle is not included in that recall. I cannot recreate the noise. I tried to take the car in to my local Honda dealer, but they said that they would need to charge me a diagnostic and labor fee to check it out and since it's not part of the recall they would have to charge me to look at the gearbox. I am concerned as these noises are not your typical braking sound type of noise-- it sounds like something is wrong with the steering or some other major issue. I called Honda corporate 2 times-- they said they will not help me unless I go in to get the car diagnosed and told me I would need to pay for that myself and that may not get reimbursed later on if there is no recall. I am concerned that the only way to see if the gearbox has an issue is to take it apart and that is very expensive. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).