Table 1 shows one common equipment related problems of the 2024 Honda Odyssey.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Automatic start stop completely turns off car when pulling up to a stop sign, light, or yield intersection. Car completely turned off and wouldn’t start on a bridge overpass causing a safety hazard. Took a solid minute for it to restart.
Last week, I opened my vehicle door and noticed water standing in the foot well. I didn't think too much of it until I started driving down the street and gallons of water were gushing on my feet in the footwell from behind the steering wheel and fuse box. I parked and waited for it to dry out a few days. I took my vehicle to the dealer and was shocked to hear that this is caused because the sunroof has a drainage system, and when the primary drain clogs, due to pollen or dirt, the secondary drain drains directly into the driver footwell. They advised that this is an issue that disregards vehicle age and sunroof non-use. Because this is a new vehicle, all of my basic maintenance and inspections have been provider by the Honda dealer. I asked why this had not been inspected on my previous service appointments and was told the primary drain for the sunroof can only be inspected by camera. It is only when the primary drain becomes clogged that the water dumps into the driver side footwell. I searched my owner manual and found nothing to indicate or require that the primary sunroof drain should be inspected, cleaned or serviced, at any of the maintenance intervals, and especially not during the first 2 years of ownership. The steering column, fuse box, and driver footwell house all of the necessary electrical and mechanical parts for steering, braking, acceleration, lighting and all other electrical systems controls. Additionally, if this were to happen while driving, the distraction to the driver could be catastrophic. My vehicle has been at the dealer for a week to clear the clog in the primary sunroof drain, remove the seat and carpet to dry, & inspect the electric systems including the power seat. I can make the vehicle available for inspection as needed and the dealer can provide the camera inspection that diagnosed the issue. This happened due to everyday dust and pollen, and there was no advance warning that this drain failure was imminent.
On 3 separate occasions, I have been at a stop light where the auto stop kicks in. When I release my foot from brake, it should auto start. Instead, it stalls out. This is a huge safety issue and has caused cars behind me to get angry and honk. If someone wasn't paying attention, this could cause collision easily. The battery seems fine, and even if it wasn't, shouldn't the battery life be considered when the feature is triggered? I will be taking it in to get serviced, but I'm very frustrated.
The car will lose power while sitting at a red light. The dash lights up and you can't do anything. You have to turn it off and back on and hope no one hits you in the meantime. This has happened twice now. I bought it brand new, serviced regularly and has 16k miles.
2024 Odyssey sport VIN [xxx] in the drive through lane at a reataurant activated the auto start stop feature and shut off the van. The van did not restart when trying to move foreward again and had to cycle the starting ignition system via placing van in park and pressing the start button. Taking the van to the hennesey Honda dealer in woodstock GA for inspection. Thank you [xxx] [xxx] [xxx] or [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Several times, I have been driving, and the auto stop shuts the engine down, then it will not restart. This has happened on a very busy state route in the middle of an intersection, while I have my young children in the vehicle. This is very concerning and a mojor safety issue for us.
Automatic idle stop function fails. The car idles down while at a stop and then the entire car will shut off and fail to restart. This occurs frequently at stoplights, stop signs, in traffic or any time the vehicle idles down. The car fails to restart right away resulting in multiple attempts to start the engine and poses a danger to occupants in traffic.
On multiple occasions, the idle-stop function engaged at a red light and then either the entire car shut down or the computer froze for a minute or two then restarted. For each incident, we had cars behind us that either nearly hit us when we did not go forward when the light turned green or nearly hit us by aggressively going around us while we restarted the engine.
The idle start/stop feature is not starting back up after stopping. This occurs after driving for for some time. I have had this happen to me in traffic where I am not able to quickly start my car back up. Sometimes it requires me to turn my car completely off on the highway. This also happens at traffic lights and I am not able to go after the light turns green. I took my car in to have it looked at and they said they saw the problem in the logs and it was that my battery was low. They replaced my battery however I am still having this problem with the brand new battery. An error shows on the dash but I can't remember it word for word.
My car is experiencing the starting issue that is listed as auto start/stop feature. However, since I almost always have the ac on or start/stop disabled because the car will not start when hot after a few stops and was scared it would do it in traffic. So far I can get it started again but need to completely turn car off and try again, sometimes more than once. Had been going on for a year and the dealer has replaced battery then the next services said nothing wrong. Now the car is out of warranty and the starting issues getting worse and have finally found online that others are experiencing similar issues. I have forgotten to turn off start/stop a couple times and been stranded in traffic as well when car auto stopped at red light and did not restart causing me to be stuck until I could get it restarted.
On [xxx], we were driving our new 2024 Honda Odyssey in the mountains of estes park, CO at about 10,000 feet. When steering to the left making hairpin turns, the car made loud metal on metal screeching/screaming noises going about 30-40 mph for about 5 minutes-the car had approx 4,400 miles on it at this point in time. On returning to the midwest on [xxx], while in iowa, we steered slightly to the right while exiting the highway, going about 30-40 mpg and again heard loud metal on metal screeching/screaming noises going for approx. 3-5 minutes. The car had about 5,600 miles on it at this point in time. There appears to be another recall for 2024 Honda Odysseys for a steering gearbox recall (diagnosed by abnormal noises while turning the vehicle) but my vehicle is not included in that recall. I cannot recreate the noise. I tried to take the car in to my local Honda dealer, but they said that they would need to charge me a diagnostic and labor fee to check it out and since it's not part of the recall they would have to charge me to look at the gearbox. I am concerned as these noises are not your typical braking sound type of noise-- it sounds like something is wrong with the steering or some other major issue. I called Honda corporate 2 times-- they said they will not help me unless I go in to get the car diagnosed and told me I would need to pay for that myself and that may not get reimbursed later on if there is no recall. I am concerned that the only way to see if the gearbox has an issue is to take it apart and that is very expensive. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).