Table 1 shows one common seats related problems of the 2021 Honda Passport.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
Srs warning light came on. Diagnostic found code u3000-49 internal failure of the srs unit-seat weight sensors on front passenger seat front seat lower frame/rail required replacement and was completed by the dealer at my out of pocket cost. This vehicle was not included in the Honda 750,000 vehicle recall for this same defect. Reference notice 24-050.
Honda is not making the effort to correct this safety recall. Several dealers have been contacted and give the same old reply which is "Honda has not sent the parts". Meanwhile, safety is being jeopardized. This is about the 5th safety call on this vehicle which is ridiculous.
There were no warning light, malfunction errors or anything prior to 1/4/2025. My passenger seat weight sensor was supposedly finally replaced on 4/9/2025 (I kept being turned away due to the part not being available), but it is still not working, as it is not illuminating/communicating with the dashboard appropriately. I told the dealer this the same day and they said it was late in the day so I had to bring it back. I went back to the shop twice and the second time they kept my car for 5 hours and said they couldn’t figure out why it’s not working so I would have to go back to the collision shop from 1/9/2024 to see if it is a wire or air bag issue. I got in my car and noticed that now the passer seat belt alarm is on so I took it back. They told me they can’t keep examining my car and I would have to pay for a full diagnostic test to see why the seat belt alarm and weight sensor is not working. I kept going back and forth with them that this is a safety issue and it needs to be fixed and I should not have to pay for this because at least the seat belt alarm was working before I went to them on 4/29/25. I also asked for a supervisor and was told no one was available and I would have to come back a 4th time. I left and instead of going back for who knows how long, I called the collision shop on 4/30/25 and have gone back and forth with them about finding out why my car is still not fixed. It is now 5/7/2025 and neither my passenger air bag sensor or seat belt sensor is working properly and the alarm is still beeping unless I lock the passenger seat belt. I do not trust the dealership and I am pissed off at the collision shop because no one seems to care that there are safety defects that are still not working correctly. I should also not have to pay for something that was out of my control and should have been done correctly the first time. I need some help now as this is an urgent matter and I do not feel safe or that my passenger will be safe in my vehicle.