Table 1 shows one common electrical system related problems of the 2022 Honda Passport.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
The infotainment screen on my 2022 Honda Passport is constantly blacking out or freezing up. In addition to no use of radio or gps when this happens, there is also no backup camera or rear cross traffic warning. This creates a safety issue. The vehicle has been to the dealer twice. While they can see the problem, they indicated there's no fault code, therefore they don't know know how to proceed with a repair. I opened a case with Honda customer service but was told they couldn't do anything and I need to talk to the service manager at the dealer, or just go to a different dealer or Honda service center.
The starter failed to start the car due to what is described as a "frozen starter". A TSB exists for Honda where the problem is acknowledged, TSB 23-023. This left me stranded in the cold on 1/26 and 1/27. Many other drivers of similar vehicles have reported this problem in the past week. The problem is uniquely and disconcertingly dangerous as the problem impacts drivers who are in freezing conditions which can be inherently life-threatening if a known issue exists with a "frozen starter", this problem cannot be rectified by vehicle maintenance, for example, having a new battery or jump starter does not fix the problem. This problem strikes drivers in freezing and life-threatening conditions and is inherently unsafe and hazardous. The vehicle has not been inspected as Honda would not honor rectifying this issue for an "out of warranty" vehicle despite widespread concern. There were no warnings or messages prior to the problem. They first appeared in freezing cold after a precipitation event.
2022 Passport was driven from indianapolis in to naperville IL on the evening of Jan 24th experiencing snowy and freezing conditions. Car was left overnight outside and would not start on the morning of the 25th. Warning lights displayed were battery and flashing engine light, one click on start up but no other noises. On the morning of the 26ths aaa provided services to try and jump the battery and eventually had to tow vehicle to valley Honda aurora IL for service. Vehicle under went troubleshooting on the morning of the 28th after being left outside. Vehicle still refused to start tech suggested replacement of starter or iaw Honda service bulletin 23-010 and 23-023 letting vehicle starter thaw. Vehicle was brough inside into a warm environment overnight and started on Thursday the 29th. There were no prior indicators of issues until the morning of the 25th.
Auto has a known defect with headlight condensation ,Honda put out a bulletin sb 23-024 stating they are aware of this issue. Vehicle had this problem at 38000 miles just outside their standard 3 year 36000 mile warranty. To repair this Honda dealer stated a price of $1400. 00 ,which is a lot of money ,my concern is that failure to fix will lead to other headlight issues such as burned out bulbs and harness corrosion. Not to mention adding to dim light poor visibility.
Upon buying my Honda Passport 11/28/2023, I have been experiencing problems with the radio/electrical connections in my vehicle. There are times I have crackling noises in front speakers and a complete failure of sound altogether. Daily stop and start in the sound system with blank moments and complete sound loses.
Vehicle was slowing down for a stoplight on a freeway frontage road and the vehicle died. Not able to attempt to start vehicle or put it in neutral. Dealer replaced battery.
When I press the brake pedal to start the car (sometimes) it will no go down it is hard. Have to do this 5 times to get the car to start. This has happened numerous time. I brought it to the dealer and they did not find anything wrong 2 or 3 times. I have changed the battery and tried the spare key fob. They both do it.
Radio system is making cracking noise and audio cuts in and out which requires it to be turned off in order to get it to stop. The noise can be startling and the need to unplug audio and turn unit on and off creates a safety issue. From my research this appears to be a common problem with these vehicles.