Equipment Problems of Honda Passport - part 1

I just bought the brand new vehicle about a month and a half ago. Went on a vacation in [xxx] national [xxx]. I was cruising along xxx in [xxx], smooth highway, no one near me, great weather, and all of a sudden, there was a huge boom sound so loud, and glass fell down on me, I looked up and my sunroof had exploded and shattered, while the shade was open. I never saw any vehicle near me or bad weather or problem. Just cruising speed on an open highway. I read online and have been told this is a known occurrence with sunroofs in Honda Passports, and have researched online seeing it happen to others. I pulled over and called my Honda dealership. The recommended a crash wrap and to close the shade. I couldn't get it wrapped until I got home to [xxx], and my dealer did that. The shattering occurred on xxx about noon. It was scary, and I had glass in my hair, lap, and all around me in the car. No issues prior that I was aware of. I was looking straight ahead on the open highway when this occurred. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Driving from [xxx] to [xxx], just over 1hr into trip @ 100 miles out of town and on one of the many steep inclines on the route, the engine power seemed to pulse, as if increase and decrease of gas/acceleration, then has every single alert possible illuminated on dash with the bell sound: electric power steering system problem, steering assist reduced. Electric parking brake system problem, parking brake not available. Brake system problem, brake performance may be reduced. Brake hold system problem, apply brake when stopped. Vehicle stability assist system problem, reduced traction and handling. Trailer stability assist system problem. Hill descent control system problem, apply brake when descending. Hill start assist problem, vehicle may roll upon brake release. Adaptive cruise control system problem. Collision mitigation braking system problem. Road departure mitigation system problem. Low speed braking control problem. Emission system problem, avoid heavy acceleration and high speed. All wheel drive system problem, only front wheels may be powered. All alerts ending with 'see your dealer' the car then had reduced power which was a significant safety concern and driving risk when navigating hills and traffic flowing at 75mph uphill while this vehicle going slower and slower regardless of gas pedal pressure: 65mph, than 60mph, than 55mph, than 50mhp eating gas like crazy. Coasted into gas station to asses. At low speed there was a rattle upon pressing gas pedal coming from under the hood. The vehicle is 3 months old and has 4,197 miles. It is not simply that the alerts illuminated, those systems were all affected: braking, steering, acceleration, lane departure, cruise control etc. All were not working. Heavy acceleration and high speed were not even an option. Somehow made it back to [xxx] in limp/aux mode. Dealer has had vehicle for 6 hours and no update other than, 'it's not the battery' information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

This is a failure of 2019-2020 Passport pilot most bus network recall of 2021. My Passport was serviced for 23-047 1923 fakra service cables at most bus network on October 26, 2023. The system has failed again. The most system has popping, crackling and then goes out. Takes several minutes to recover. Presents the same safety hazard as the original recall I have video which I will show to the dealer on Thursday September 10, 2026.

See all problems of the 2020 Honda Passport 🔎.

On August 14th I brought the vehicle to coconut point Honda after having the vehicle stall with the auto stop feature. At that time, I also noticed that the car had trouble starting at times. After being there for four days, I was asked to come pick up the vehicle. Yesterday, on August 27th, the vehicle stalled again, this time at a busy intersection. This narrowly missed causing my wife to get hit at high speeds. The car shifted itself to neutral, the battery and warning light came on, and a message saying “shift into park” appeared on the dash. Despite several attempts, the car would not restart until it finally sat a moment and then powered back on. The car was brought back to coconut point Honda where I again voiced the complaint and safety concerns regarding the vehicle stalling out and shifting itself into park.

See all problems of the 2025 Honda Passport 🔎.

On 8/23/26 with 700 miles the panoramic shade would not close all the way. When used the button to retract, there was some loud clicking. I was able to guide the shade to close, but the shade has a sag on the front right.

While driving, the main dashboard instrument cluster gauge screen completely blacks out without warning, followed immediately by the center infotainment screen going completely dark. This total loss of the dashboard screen leaves me with absolutely no way to see my current vehicle speed, odometer, critical safety warning lights, or fuel level while traveling at highway speeds, creating an immediate and severe driving hazard. The center infotainment screen and rearview camera also fail to activate. These symptoms perfectly mirror the network failure described in NHTSA recall 23v-431 (mfr campaign zem) for the most fakra communication cables on 2022 Honda Passports. However, when checking my 17-character VIN, the system states my vehicle is excluded from the recall registry. Because this defect causes a catastrophic loss of critical driver safety information (speedometer) and backup camera functions, this VIN exclusion needs to be investigated and expanded.

See all problems of the 2022 Honda Passport 🔎.

2023 Honda Passport trailsport rear a/c is blowing warm air and will not get cold. If rear ac is not blowing any cold air than it will be sure that front ac will follow, this should be a manufacturer defect recall because there are many same model with the exact same problem.

See all problems of the 2023 Honda Passport 🔎.

Shortly after purchasing my 2021 Honda Passport elite, I experienced issues with the auto start/stop feature. Once engaged, my vehicle was very sluggish when restarting after a complete stop. Had the issue checked every time I went in for service at my dealership with no problems detected. I have had a new battery installed within the last year. In the last week, I have had 2 separate incidents where my vehicle completely shut down when I stopped at stop signs. The dash went black and steering wheel was extremely stiff. Other vehicles had to wait behind me for a couple of minutes until I was able to restart my vehicle. I had my battery, alternator and starter checked with all of them passing. Now when I drive, I turn off the auto start/stop so I don't cut off in traffic. This is a problem.

See all problems of the 2021 Honda Passport 🔎.

The vehicle's infotainment system displays an ota software update error message on every startup. Honda dealerships are unable to correct this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this ota system.

Auto stop / start system. When engaged and engine turns off like at a stop sign, once I press on accelator engine will ratttle, sputter and sometimes steering wheel will briefly lock or turn all before it comes back on completely and is ready to drive. This has happened several times to me. Has almost caused a crash after I attempted to pull onto a cross road in traffic. The system cannot be permantely deactivated.

The power door-lock system on my 2021 Honda Passport malfunctions while the vehicle is moving. When I make a right turn, the doors unexpectedly unlock, the interior dome light comes on, and I hear the door-unlocking sound. The doors do not physically open, but I must manually lock them again while driving. The problem occurs repeatedly during right turns. This malfunction creates a safety risk because the vehicle’s doors unlock unexpectedly while it is in motion, including when young children are passengers. The vehicle is available for inspection. I reported the issue to a Honda dealer, but the dealer requested a $199 diagnostic fee and has not yet diagnosed or repaired the problem. No crash or injury has occurred.

I was at a red light and all of a sudden my car switched to neutral. I could not get out of neutral and tried unsuccessfully to get my car into drive. I finally was able to shut the car off (not sure if opening the door helped reset the system) and start it again. I now turn off the idle option.

My passenger rear panel window just cracked out of nowhere. Nothing hit it, it just completely shattered.

Idle stop has not engaged motor at intersection. This has happened three times in the last 2 months. Honda Passport has 29024 miles on it. All three incidents required shutting down the Passport and restarting the SUV. Each time there was a backup of cars behind me and I put on warning flashers.

Sunroof while driving exploded - the boom was extremely scary.

The sunroof shattered without any impact issue, while we were driving down the road at approximately 65 mph. If the sunshade had not been closed the driver and two passengers would have been showered in glass risking serious injury. The driver would have been challenged to maintain control risking serious injury to those in his vehicle and others on a busy highway. High risk incident. I'm from iowa and purchased the vehicle in des moines. The sunroof failed in just north of greeley colorado, and I had to have the repairs completed in greeley, at the Honda dealer. The dealer claims that "glass is not a warranty item" unless I can prove a defect existed. Well, the sunroof essentially exploded and there's not much left to be able to prove the defect. My dealer in des moines would have supported a warranty claim. No one other than the Honda dealership in greeley colorado has inspected the damaged parts. There was absolutely no warning that the sunroof was about to fail catastrophically. We were driving at ~65 mph in hot weather ~95 degrees, when a sudden heavy rain shower occurred, along with a corresponding sudden drop in temperature; 15-20 degrees, and we heard a very loud bang on the sunroof, like a baseball bat hitting the roof, and then we could hear glass shards on top of the sunshade. I pulled off the road and examined to sunroof to see that it was completely shattered or exploded. Fortunately, the rain stopped as suddenly as it started, and we located a Honda dealer in greely and had them make repairs as the vehicle was not drivable with the sunroof shattered. Initial price quoted was $1,218 and the final price a week and a half later was $4,101. Honda denied my warranty claim, and insurance denied claim since there was no hail.

Air conditioning not working. 3 years 15,000 miles.

The seat memory of the vehicle will reset itself every few days. This is while using the same key fob and driver profile. Android auto does not stay connected wired or wireless. This is after the vehicle has been factory reset, new cables used and phone reset. Buzzing/ grinding noise while breaking blind spot sensors do not beep while the setting is activated to beep.

At red light, foot on break, car in drive. Light turns green, I go to drive off. Car puts itself in neutral, dash says “shift to park”, I try to press to put it in drive, it won’t shift to “d”. I put it in park. Turned the vehicle off, car wouldn’t restart. Kept trying, wouldn’t start. Held my finger on the push to start for ~1 minute, it did not want to start at all. It was spitting trying to start, very very hesitant was in accident on 2/26/26 l front (driver side) was damaged since accident, I have had issues even though car was repaired.

25 Passport black edition only 27k miles at a stop my vehicle won’t start back up kicks it from d to n will start flashing to put in p. Vehicle will not start back up until I turn off and back on. The second time it did this it wouldn’t even start back up battery light flashing. I try to remember to turn that stop/start button off. Very dangerous. Went to dealership. Says they can’t do nothing unless warning are on at the time of check. 4/24 was the second time this has happened. When I start the Passport it’s like it has troubles and not wanting to start. Lights will start flashing braking system and blind spot all the safety feature lights. Something is wrong with these Passports.

The sealant on the rear of both of my roof rails are starting to peel/melt away. The roof rails came with the vehicle and was not added after purchase. I also have a video of the incident but this form will not allow me to upload it.

Only 4200 miles and receiving tt04 error which appears, from social media, has been ignored by Honda or just no fix and any fix by the dealer would be temporary. Very disappointed, Honda has always been my car of choice. My dealer is not convenient to me, especially if I have to continuously return to them due to same issue, in which Honda has no answer for.

My sunroof glass randomly exploded! yes, my safety and others safety was threatened! glass shards would have hit my face had my sunshade not been closed! glass shards flew off the back of my vehicles and there was another vehicle driving in the same lane behind me. The road was smooth and there were no potholes present. My car was driving smoothly, no warnings of any sort alerted me to any issues. As I was driving, I suddenly heard a very loud “pow!” kind of noise from the top of my car. It was incredibly loud, and sounded like a gunshot or a firework on the roof of my vehicle. I was able to pull over to inspect my car, and I immediately saw the damage to my sunroof. The rest of my car stayed perfectly intact, and there was no rock present, no foreign debris, and no mark on my interior sliding sunshade (indicating nothing hit my sunroof glass to shatter it). My interior sliding sunshade was closed at the time this incident occurred, as I am positive I would have experienced an injury to my face had it been open! the explosion from my glass was violent, as it did not simply crack my glass, but instead it blew up leaving shards of glass on top of the interior sliding sunshade – those shards would have hit my face and body when the explosion happened. I have photos of the damage and I also have two dash cams in my car – one of the cams records video footage of the front view of my vehicle, and the other camera records video footage of the back view from my vehicle. The video footage I have recorded also supports my claim fully, and demonstrates that no objects were “kicked up” and hit my car, and the back view shows the shards of glass flying off of my car during the explosion. You can also hear the loud “pop!” in the video footage I have, and it is very clear when this happened. A certified Honda dealership has my car at their shop right now. Honda corporate has been slow to respond and they are falsely claiming they have never heard of this happening!.

Tailgate glass shattered spontaneously.

My 2019 Honda Passport with just over 100k miles just had complete transmission failure. The car was running fine and has regularly had random hard shifts since the day I got it and ive brought the issue up to the dealer every time it is brought in for service. They always tell me they cant find anything wrong with it. After just driving to get my child from school and coming home parking my car and running inside the car was fine. There were no warning lights system lights or warnings that something would go wrong. But I go back out 10 minutes later to turn it on and the engine starts and idles fine but there is an error on the screen saying transmission problem and the car wont go into any gear. I had the car towed and the dealer does not yet know how much its going to cost. They have had it for 3 days now and wont tell me exactly what part of the transmission failed, how it failed, or what would have caused it. I was only told they are waiting to hear from parts and its going to be pricy! for such a young car it should not need the transmission replaced at this point in its life. This is a manufacture issue and should be replaced by Honda. This will cause major issues for people living their everyday life paycheck to paycheck. I dont have money to pay for such an expensive fix! I just paid it off.

See all problems of the 2019 Honda Passport 🔎.

Don’t have the exact locations,date or time but this has happened around 5 times where I am driving and comes to a come a complete stop and my engine wouldn’t start,I had to put on my hazard lights turn off the vehicle then restart it.

The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didn’t see the car behind me… the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.

Having problems with sudden braking and not accelerating after stopping at lights or stop signs. No warning lights came on. I dropped it off at dealership. They are keeping the vehicle due to safety concerns while driving the vehicle.

Burnt oil smell inside cabin (when heater is on high) I frequently notice a burnt oil smell inside the cabin, especially during the first hour of driving in the morning with the heater set to high. My local Honda dealership inspected the vehicle but did not find a specific cause, attributing it instead to a “Honda smell. ” they demonstrated a similar odor on a new Passport and suggested using a charcoal cabin filter. However, I remain concerned about a potential fire risk. Auto idle start-stop feature unavailable the auto idle start-stop system rarely functions properly—it has worked approximately 10% of the time I’ve owned the vehicle. After each service visit, it temporarily resumes operation, then soon displays the message “auto idle start-stop feature not available. ” blank center display / ‘most net off’ message the center display intermittently goes blank or reboots repeatedly, showing a “most net off” message. This makes it difficult and distracting to navigate while driving. I understand a previous recall was intended to resolve this issue, but the problem persists.

I own a 2019 Honda Passport. There is a safety concern when it comes to the idle stop feature. If I do not immediately turn this feature off after starting the vehicle, the car will shut off at a traffic light and stall. It takes up to a minute for the vehicle and operator to register that the vehicle is no longer operable. The vehicle must be manually put into park, restarted, and then put into drive before the vehicle can be driven. This has happened so many times that this stop feature is now destroying my starter and will have to be replaced immediately to avoid being stranded at an intersection or somewhere not safe to exit the vehicle. My 18-year-old daughter had a panic attack, not knowing what to do, and became very upset when she was not able to drive after a light turned green. Vehicles behind her continuously honk at her and drive aggressively around her. The Honda stop idle must be listed as a recall immediately to eliminate a potential fatal risk due to a misunderstanding at an intersection. My daughter refuses to drive this vehicle until the feature is repaired. I feel Honda should be held responsible for a feature that is not necessary to operate a vehicle. It's an option that is an inconvenience to the owner/operator. I am looking for this part to be added to a recall so that I can have the part replaced at no cost to me.

On Sunday 10/19/2025, estimated 11:15 a. M. , while traveling on the 215 west in riverside, California, my 17 year old granddaughter, riding in the passenger front seat of my 2025 Honda Passport, and I, heard an explosion overhead and immediately could hear the sound of wind. I knew immediately something had happened to the sunroof. I looked into the rear view mirror and traffic around me was unaffected, proof that nothing was flying thru the air needed to be avoided. I exited the freeway at the 1st available off-ramp. My granddaughter and I were quite shaken. We each began taking photos in disbelief. There was a large hole in the mid-section of the sunroof, and yet no sign of the piece that was blown out. I immediately thought of the missing piece of glass, if something had hit the sunroof from overhead, the glass would have fallen in as well as the object falling on it. The pictures also show a pattern of glass being lifted/ blown from inside out versus outside in. I began researching and found exploding sunroofs to be something known about since 2019. In addition, I found a facebook group where other Passport owners have experienced and posted pictures of the same damage to their sunroofs - some have had Honda cover the costs, and others, like me were denied. The service representative where I purchased the Passport reached out to what he referred to as “his Honda rep” and was told Honda would not cover the $1k+ repair cost. This is a manufacturer/workmanship issue, not a customer issue. Please advise on my next steps of reporting.

To preface: all of these issues only occur when the engine idle feature is on. I have not experienced any of these problems when the feature is off. Question #1: when I release the brake with the engine idle on, the vehicle will sometimes completely shut off. When this happens, the steering wheel and brakes lock up, and I am unable to restart the vehicle for at least 60 seconds. Question #2: on one occasion, my wife, our 8-month-old child, and I were stuck at a green light for about 60 seconds while unable to restart the vehicle. Cars were passing by at over 50 mph, and we were relying on other drivers to notice us in time. This situation has happened multiple times and poses a serious safety risk to both us and others on the road. Question #3: I have not taken the vehicle in for service because the issue is difficult to reproduce consistently. That uncertainty is part of the problem, along with the anxiety of not knowing whether the car will suddenly shut off. Question #4: for the same reason, I have not been able to demonstrate the problem on demand. However, the main concern is that I should not have to worry about my vehicle stalling when I go to accelerate. Question #5: the vehicle has completely shut off four separate times over the past year. On one occasion, after releasing the brake, the engine struggled to reach normal rpms and the check engine light came on. I pulled over, turned the vehicle off, restarted it, and it seemed fine afterward, although it had noticeably less power while the check engine light was on. Lastly, there have been several instances where the engine did not completely shut off when the idle feature was on, but when I released the brake to accelerate, I heard a clicking sound and the vehicle seemed as though it was about to stall. It then resumed operation normally as the idle system re-engaged. Since this happens intermittently, it has been difficult to recreate during a diagnostic inspection.

I am submitting this report regarding a serious safety issue with my 2025 Honda Passport related to the auto stop/start feature. When this feature is enabled, the vehicle frequently struggles to restart smoothly after coming to a stop. The engine often hesitates and sounds as if it may not start at all. On September 26, 2025, the problem escalated into a complete failure. While turning left at an intersection, the auto stop/start feature engaged, shutting off the engine. When I attempted to accelerate, the vehicle failed to restart and became fully disabled in the middle of traffic. This created an immediate and significant safety hazard. Law enforcement was called to the scene, and a tow truck was dispatched. However, due to incorrect information and safety concerns, I did not proceed with the tow. Fortunately, the police were able to jump-start the vehicle, allowing me to drive it directly to the dealership. The dealership confirmed that there is an issue but has been unable to replicate the complete failure. They have performed two battery tests, both of which returned normal results. While they acknowledge the problem, they have not been able to formally diagnose it. I have since learned that similar issues and recalls have been reported for earlier Honda model years, suggesting that this problem may still exist in newer vehicles, including the 2025 Passport. Since the incident, I have been disabling the auto stop/start feature every time I drive in order to avoid being stranded again. However, hesitation during restarts continues to occur daily when the feature is active. Given the severity of the safety risk and the inability of the dealership to diagnose or resolve the issue, I am requesting that Honda conduct a formal investigation into this malfunction and take appropriate corrective action. This issue should be fully addressed under warranty, as it directly affects the safety and reliability of the vehicle.

The cmbs alerts braking despite there being no obstacles in front or around the vehicle. Also, the at stop lights when the engine shuts off, on several occasions the car has completely turned off and will not let you do anything (place in park or drive) until you manually start it again.

While driving the sunroof exploded for no apparent reason. Honda dealer said that it was not their problem and not covered under warranty.