Front Seat Head Restraint problems of the 2003 Honda Pilot

I was rear ended while stopped at a traffic light in maryland. There was minor damage to the rear exterior of my vehicle. The main damage was to my neck which received a serious strain and has hurt ever since the accident. Because the headrests on the Pilot are not adjustable, the back of my head was several inches away from the headrest when I was struck from behind. This is a faulty design and needs to be fixed or replaced by Honda. It is impossible to avoid whiplash injury in this car if one is hit from the rear.

My 2003 Honda Pilot is an unsafe vehicle, because the head restraints on the front seats can not be adjusted. That is, they must stay down against the top of the seat and can not be adjusted to fit the back of your head. Honda customer service stated they will not fix the problem because that is the way it is designed. This means the vehicle is unsafe and an immediate recall should be issued. How is it that you never discovered this? Honda should replace all these vehicles with new safe vehicles. This problem means that in a potential rear ended accident, my neck will be broken. I need your help to fix this problem immediately and alert all USA citizens that Honda built an unsafe vehicle.

The contact owns a 2003 Honda Pilot. He checked the head rest and noticed that when he got into the vehicle again, he hit his head at one spot about 1 inch down from the top of his head. The consumer stated the front head restraints can not be adjusted. The second and third row seats were fine. The manufacturer advised him to take the vehicle to the dealer. The dealer stated that nothing could be done because the head rest was designed in that manner. The current and failure mileages were 35,245. Updated 06/03/08.

Consumer concerned about the position of the head restraint on the front seat. The back of the consumer's head would hit the lower edge of the top bar of the head restraint about an inch below the top of the consumers head.

Front seat head rests do not adjust upward for tall people (5'-11') and taller causing head restraint bar to rest on top of persons head. This potentially will causing neck or spinal injury injury if vehicle is hit from the rear. The top bar acts as a pivot point with no rear neck support.

Cannot rise head rest for a tall person. It could cause neck injuries if consumer hit brakes or in the event of an accident. Dealer will be notified.