Related Problems of the 2016 Honda Pilot

problem

My 2016 Honda Pilot is experiencing the same exact issue that is reported for Honda service bulletin 19-057 first issued 2019 and again in 2020. I reported to Honda corp. And the dealer we purchased the car from. They both came back after numerous inquires that my car did not qualify for this bulletin as my VIN was not part of this. Not sure how this is possible, if you look at my car the pictures noted on the service bulletin could literally be mine. Would it be possible to inquire and have Honda investigate further as to how our car does not qualify for an issue that is occurring for the 2016 Honda Pilot in white pearl already but not other VIN numbers? just doesn't seem fair. Thank you for your time.