general problems of the 2017 Honda Pilot - part 2

This is my third incident of being stopped at a red light and the auto idle turns on. When the light turns green, and I release my foot from the break, my car stalls and tells me put it into park. My car essentially stalls out and I have to shut it off and on. Usually takes about 30 seconds to a minute for it to start up again. I almost got rear ended today at a light and I am concerned for my safety. How can we turn this into a recall and get this fixed before somebody gets injured?.

I am the owner of a 2017 Honda Pilot touring.   my car has been dealer maintained.   it was most recently in for routine maintenance less than 3 weeks ago.   on October 7, 2022 at approximately 2:00pm I was stopped at a major intersection. My auto idle stop engaged and my engine went idle.   when the light turned green, I let off the brake my car jumped 2-3 times and went dead.   the dashboard showed the car to now be in neutral and the battery indicator was lit.   I quickly attempted to restart the car and/or put the car in park.   over the course of 30+ seconds, I tried various combinations pushing the start button or the park button. There was no response.   I attempted to call my husband, he was unavailable, so I tried again and the car started immediatley (while in neutral).    I have had numerous instances of the auto idle stop not responding quickly when it should restart.   the delay can be up to 4 seconds after lifting my foot or turning the wheel.   it has become my habit to turn off auto idle stop when starting the car.   I believe 90%+ of my driving is without it due to the unreliability.   however the latest incident has me very concerned about driving the car.   this along with other transmission/computer issues have been mentioned to my dealer during routine service. Many of those issues were corrected, however an issue with the auto idle stop has not been discovered and I was advised to deactivate it when starting the car.   please keep in mind that the default setting is on. If I forget to deactivate or when someone borrows my car, this becomes a concerning issue.    I contacted my Honda dealer and made an appointment to have it looked at again.  .

Vehicle idle or auto start /stop is not functioning. . It has happened multiple times incluiding today 09/23/2022, were the vehicle shuts of and it doesnt start. . All this codes and instructions come up to try to turn the vehicle back on. . . It always happens is a street light and most of the time is a busy intersection with cars honking and the vehicle is off. . . It is very unsafe. . . It takes a couple of minutes to start the car on. . My wife has been stranded for 10 minutes in the middle of traffic going by trying to start the car. . I had this issue at 40k miles and took it to the dealership and paid $746. 96 to get the valve adjusted to correct auto start. . . Now at 73k miles is happening again. . . It started at 60k. . Today 09/23/2022 im at the dealership and they say the cant find any code this is a safety issue. . .

Auto start/stop feature malfunction. Vehicle fails to restart after shutting off using auto start/stop feature.

Since purchasing my car in 2018 the idle stop sometimes seemed like it "glitched". It would take an extra second or two to restart, the radio would turn on and off and lights on the dash would flash, but the car still worked. Within the last few months I've had 3 occasions where the car just wouldn't start again when I hit the gas. I need to shut the entire car off, wait a few seconds, and restart the entire car. This is extremely scary when you are stopping for a quick turn and an huge safety concern when your car won't go when you hit the gas during an unexpected stop (during a turn, at a red light, stop sign, etc. ).

Vehicle failed to restart when stopped at signal light the idle function shut the vehicle down but I had to completely restart the engine rather than it automatically restart as usual. A real traffic hazard.

Was driving on a not busy road on the morning of August 30th, 2022 when I heard a large bang/ boom sound and my sunroof literally exploded with glass luckily falling onto the sunroof viser.

While driving in the highway , took an exit and slowed down and stop in a traffic and the car ‘s engine stop suddenly and iam unable to restart it, the brake pad feels stuck and the neutral and drive button does not work, when you turn it on the other electronic still works like the audio and air conditioning but the engine will not turn on . It took us about an hour before the car start working again , causing a long traffic jam in the highway due to we can’t even put the car on neutral for other cars to help us move it on the side, 2 police officers came to the rescue to help us but it didn’t work until we tried again and for some divine intervention the engine start working again. I will have my car check at the Honda service in the next few days.

We bought April 2021 and 1st issue not even 60 days after purchase, dealer removed warranty without us knowing! we have had problems ever since with warming lights coming on & flashing on multiple occasions, even while traveling @ 50 mph!. Huge safety issue as the vehicle jolts and then looses power and can't pick up speed and go with flow of traffic! someone will get in an accident because of it and that will be a huge liability for Honda as you all are ware of these issues and are doing nothing to recall them and fix the problem! this is a problem for many Honda Pilot owners from all the Honda forums I have read and research ive been doing! I want the issue resolved as this is not a random. I just read that there was a service bulletin in 8/2019 pertaining to this specific car/VIN and it references faulty fuel injectors. I have no way to know if this was completed. I feel I should be able to have the injectors serviced/replaced at no cost to me as this is a huge problem with 2016-2017 Pilots and the fact a Honda dealer pretty much sold us a lemon of a car! I want our Pilot fixed as it is a problem that Honda has been having with 2016-2017 Pilots and Honda should be liable for this! happened again today and has been happening more frequent in the past few months but have been dealing with it since we bought the vehicle. Recent mechanic said the ecm/pcm may be faulty as you cant get a viable code as everytime it happens it throws all kinds of warning lights & codes that are not accurate.

On multiple occasions, while the auto idle was one, I stop at a red light or intersection and when I lift my foot off the brake the vehicle shuts completely off. One time, I called 911 for police officer assistance to alert that I was stranded in the middle of the highway. I was so afraid I was going to be rear ended by fast moving traffic. Just yesterday, while stopped at a red light, a fire engine stopped and 4 fire fighters got out to offer assistance while I sat there stranded alone on this busy highway trying to get my vehicle to start back up. The brakes lock up and the vehicle completely shuts down. Each time I try many times to get my car started and it takes many attempts to crank the vehicle. I asked my service agent about the problem and he was unaware. He said they would have to drive the car to see if it happens with them and there is a diagnostic fee for this. I declined because it does not happen every time and I felt quite sure it would not happen when they were looking for it. This malfunction is sporadic.

Emissions system problem on 8-11-2022, multiple lights came on the dashboard with multiple systems errors. Brought to dealership and they replaced the fuel injectors. The dealership stated that this was a known problem with the 2016-2017 Honda Pilot's. Honda is giving a 10-year, 150,000 mile extended warranty from the date of purchase to cover fuel injectors and pipes leading up to the fuel injectors. On 9-27-2022, dash lit up with another emissions system problem. Brought to same dealership and they stated that the vehicle needed a software update. On 10-31-2022, dash lit up for the third time showing emissions system problem. Brought to same dealership. Currently waiting on diagnosis.

When my auto stop idle engine kicks on, and stalls when I try to depress brake and press gas. It has happened approximately 10 times over the past year and a half, always in an intersection when it’s dangerous. I have taken to the dealership more than once and they have been unable to resolve and recommended I replace my battery which I did which has not made the situation better. I also just filed a complaint with Honda but this is very dangerous and needs attention.

Car stalled at a busy intersection and was unable to be restarted. The auto-idle restart was on as this is the default when the car is started and it engaged while I was at a stoplight (had driven approximately 1 mile prior to stopping at stop light) when light turned green, I pressed the gas peddle but the car did not restart instead it stalled. I was unable to get the car restarted. The car was in the road at a busy intersection, ultimately the police had to respond to keep traffic moving and the car was towed. Please note that during my attempts to restart the car by engaging the brake and pushing the ignition (what dash tells you to do) my hazard lights would go off - leaving me very vulnerable. This is an incredibly scary situation to be in. I usually turn off the auto restart when I get in the car because the car has previously stalled, but in the previous situations I have been able to get it restarted. Unfortunately, I forgot to turn it off on my morning commute today. This is a huge safety hazard and needs to be addressed. I have made a formal complaint to Honda and my car is currently at a Honda dealership being evaluated.

Today (8/2/22) is the second time this has happened to my vehicle: the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto start/stop function engaged. My car died, with bare components still working (windows and a few lights came on - battery and oil), but I was in the middle of a busy intersection when this happened, which is also a few feet away from a railroad crossing, which would have endangered the lives if others were behind me if they failed to pay attention to my hazard lights - which they did). My battery was replaced at the Honda dealership in April 2021, so it's less than 2 years old. A jump was required for the vehicle to restart and is now at germain Honda of dublin (again) for inspection of the issues.

The auto start/stop on my vehicle doesn't always work. I come to a complete stop, the vehicle turns off and when I pick my foot up off the brake to restart the car sometimes it will stall. There is no warning message or indication whether or not the car is about to stall, it just happens randomly. We cannot consistently replicate the issue. In order to restart the car I have to hit the start button, wait for the car to completely shut off and then turn the car back on creating a huge safety issue especially if I'm in the middle of an intersection waiting to make a left-hand turn. This is an accident waiting to happen. I brought my car to a Honda dealership approximately 6 months ago and brought the issue up to them. They told me they could find no issue with the car, couldn't replicate it and told me they had never heard of it before. It wasn't until I did an online search a few days ago that I realized that I wasn't the only one having this issue. I drive my children in this car and would be willing to allow anyone to inspect my vehicle to try to get to the root of the issue. This is a huge safety issue for what is supposed to be a safe family vehicle.

When the auto off/idle shuts the Pilot off at a street light, sometimes the car will not turn back on. This has happened to me twice.

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solution. Why haven’t we been informed of this problem? is this institution waiting for the body count to be high enough to warrant a consumer alert? this is a safety issue.

The auto start/stop feature on my 2017 Honda Pilot has had issues for the last 2 year. It started with the engine occasionally "hesitating" to restart after I held the brake pedal down at a stop light. As it started to happen more frequently, I took it to my Honda dealer and they told me that they could not recreate the issue and thus could not diagnose and fix it. Within the last 6 months, the issue has become more and more frequent and severe to the point that I have been worried about the car not restarting and have been manually turning off the auto start/stop feature when I drive the vehicle. It does seem to occur more frequently in hot weather when I running the a/c and there is more of load on the engine and system. On July 16, 2022, I forgot to turn off the auto start/stop feature, and at the first stoplight that I stopped at, the feature turned on, shut off my engine and then failed to restart. I had to put the car in park and then it took me a few moments to get the car to re-start. The vehicle was very slow to respond, as I was afraid of the car not restarting at all. After a couple of minutes the car did restart. I turned off the auto start/stop feature and did not have any further issues on my drive home. After the failure to restart from the auto feature, my dashboard told me to put the car in park and restart. I do not recall if any other warning lights appeared, as I was franticly trying to get car restarted in the middle of traffic and cars honking at me. Once the car restarted all warning lights disappeared. Upon returning home that day, I googled the issue before making an appointment with my dealer again. I became aware of nthsa's investigation into this issue. From my experience, Honda should recall these vehicles and fix the issue. Someone could have hit me from behind at speed, as it was a green light and not everyone is always fully paying attention, or has poor depth perception.

Auto stop/start feature. We have to insure to turn it off when we drive to avoid it not working properly. . . Stops completely and we have restart the car manually and it sometimes seems it doesn't want to restart. If it does work, power to other systems, radio, all blink off then on. We don't trust this feature and thought it was battery issue but shop tested battery and no issues with it. We have been lucky when this has happened, with only one car behind us when it failed to restart in the city at night. My wife was scared. I had to talk her out of the situation on my phone, the other car was patient. This could cause an accident. This has been happening since 2018 and we only avoid by shutting the feature off. Honda needs to reimburse us for this worthless and dangerous feature. They also should allow us to turn it off since it is a safety issue.

I moved into the left lane to merge onto another road. I had to come to a stop because a car had was stopped ahead of me. After that car moved, I lifted my foot from the brake and pushed the gas to make my left hand turn. The car didn’t move. A light flashed on the car that said something like “to start engine push brake and push start” I looked down at the gear shifter and noticed it was on n. I tried to hit “drive. ” the car flashed the sign again. I put the car in park. I tried to put the car back in drive. The car would not change gears. I put on my hazard lights, turned off the car, and restarted it. The car transitioned from park to drive. There have been many instances where I’m merging onto a roadway or slowing down to turn left where the car hesitates. I will be braking. I lift my foot from the brake to press the gas pedal and nothing happens. The car moves because it’s going downhill, but the gas pedal is not causing the car to move. When the car does finally move, it moves with a huge lurch. There have been times that I'm unable to move my car with the gas pedal while crossing traffic. It's terrifying and Honda says that they are unaware of the problem and unable to replicate it.

The idle/stop function stopped operating at a stop light. The car completely shut off. My wife pressed the brake and ignition but the car did not immediately restart. After a few long minutes, the function worked. This is the second incident with the Honda Pilot. In may 2022, the vehicle stopped at an intersection and cut off. I took it to the Honda service and had diagnostics ran. I was charged for the test but the service department did not find anything wrong. They recommended a new battery which I purchased. This was in may 2022. There is definitely an issue. No use taking it back to the dealer, they don't know the source of the problem.

The engine with shuts off normally when I come to a stop when I have the system engaged. The problems begin when I take my foot off the break expecting the engine to start up again. What happens consistently (though not all the time) is that when I take my foot off the brake, the engine shuts off, shifts itself into park, and I have trouble getting the engine to start up again. When I disengage the system, which I do practically every time I drive the car now, everything works fine. The dealer din't find anything when they ran a diagnostic, so I'm at a loss.

Twice now and it seems to be worse in the summer when the air conditioning is running the auto shut off at a stoplight fails to restart the engine and the car dies at an intersection. This feature is dangerous and very frustrating to the point where I turn this feature off every time I get in the car now. This is happened both to me and to my 16-year-old son. Many times when it tries to reengage it has a hard time starting right back up. This is in addition to the two times it completely died.

The auto start\stop feature doesn't work and is extremely unsafe and dangerous. I will be sitting at a stop light and when the light turns green I take my foot off the break and the car will completely turn off and error messages will appear. Multiple times it has completely turned off the car and the car couldn't be restarted right away, leaving us stranded in the middle of the street trying to restart the car while cars are going by me. It takes at least a minute for the car to restart once it turns itself off. This has happened at least 10 times. We always turn the feature off when we drive now but sometimes we just forget because it's extremely inconvenient and difficult to remember that we have to turn off the feature every single time we start the car. When we took it to the dealership mechanic they told us we needed a new battery and that would fix the problem. Our battery was still at 50% and yet we still changed it but the problem has never gone away.

Auto engine idle stop not working correctly. Have seen others online with same issue.

The engine won’t restart on its own from a complete stop, have to disable the auto engine shutdown due to concerns of car not re-starting.

We have had several instances when our Honda shuts off and will not restart. Several times we either a) have to leave it sit for hours b) press really hard on the brake pedal and hold the start button down for an extended period of time c) get the other set of keys which seems to then allow the vehicle to start or d) jump it to reset the issue so it will start and run. We also think this is somehow tied to the auto start stop or restart function.

The auto stop/start feature does not always restart the car when I release the brake after stopping. Mostly in town at stop signs and red lights but recently it happened while I was in stop and go traffic on an interstate. At all locations I was blocking traffic (flashers on of course) and hoping no one hit me while I sat for a few minutes trying to restart my car. From experience I have found that I have to release the brake and push my engine start button a couple times to completely turn off everything then push the brake and button to start the car. A few times it I had to do that cycle several times before it actually restarted. Meanwhile I am in the middle of the road completely blocking traffic. My dealer was “unable to replicate” so my solution has been to turn off that feature. Unfortunately, auto stop/start is automatically on every time I start my car … so this happens when I forget to turn it off. There are times that it works and the car restarts but even then the electrical system shuts down. Radio turns off and back on as the car is restarting and dash lights turn off then on, which reminds me to once again turn the feature off. I have had a lot of electrical issues with this car due to a sunroof leak so I chalked it up to my ongoing electrical problems until I saw the article today about other complaints from people having the same issue. The date listed below was the most recent incident but it has occurred many times.

Our car is 1,100 miles over warranty and the air conditioner system broke. The dealer cannot tell me anything about why it happened, just that they need to replace the entire system, including the compressor and condenser. Our ac is blowing hot air now (and we live in georgia and it's the summer), so the car is basically undriveable. It's going to be $5900 to replace.

When exiting the interstate and stopped at stop sign, vehicle shut off due to auto stop/start feature. When I released the break to go, the vehicle did not start and completely shut down. The vehicle had to be placed in park, break pressed and ignition button pressed again. It took a little bit but it did start again. After this incident, this has also happened about 10 more times stop lights around town. It has always started again but it takes a minute to restart and multiple steps are needed for it to be restarted. Traffic has been backed up while I attempt to restart the vehicle.

The idle shut off feature has shut the car off and then not restarted when it was supposed to. This has happened in two intersections and a stoplight. When it doesn’t restart, I am unable to do anything, shift in to park or restart the car. It is extremely unsafe as it leaves you sitting in the middle of traffic or wherever it decides to leave you and you can’t do anything with the vehicle. There is no warning when it does it. I have not approached the dealer since there is a button to override the feature I figured they would not listen. However I think it is ridiculous that you have to push a button to make sure your vehicle doesn’t die on you while driving. I would like to see the auto idle feature removed from the vehicle.

The automatic start/stop killed the engine at a stop light, and took several tries to restart the engine. I always disengage this feature now to avoid being stranded.

On Saturday, 30 April 2022, while driving approximately 65 mph on a state highway in alabama from florida, the sunroof spontaneously exploded. Thankfully, at the time of the incident the sunroof and shade were both closed. However, had the shade been open, all of the glass would’ve shattered on my two children, my husband, and myself. Being that this occurred while I was driving, it could have resulted in a serious accident. I have never had any issues with the sunroof up until this incident. There were no warning lamps or system messages that there were any problems with my vehicle. My vehicle has always been regularly serviced at a certified Honda dealership service center since I purchased it in 2017.

When parked, the car anti-theft alarms will honk loudly waking up everyone noisily; the headlights will be turn on & keep running (even if it is manually turned off); the dashboard lights will be flickering; relays clicking; and sometimes the car will turn itself on. The noise & lights can't be turned off from the keyfob. The only way to silence it is to disconnect the battery and leave the car unlocked which is not safe when parked in the street or anywhere.

Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500. . . Didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.