Automatic Transmission Torque Converter problems of the 2018 Honda Pilot

The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced a TSB; however, the VIN was not associated. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 87,443.

Honda Pilot 2018 87k miles diagnosed with dtc p0741 torque converter vehicle has experienced severe and recurring drivability issues on more than one occasion during normal driving conditions. While attempting to change lanes, the vehicle exhibited delayed acceleration and loss of power. When accelerating from a stop sign, the vehicle bucked and lagged, followed by sudden and unintended forward propulsion. These events occurred without any warning lights or alerts. The unpredictable behavior of the vehicle has resulted in near?miss accidents and required sudden braking and evasive actions to avoid potential collisions. This erratic behavior occurred without warning, reduced my ability to safely control the vehicle, and created a dangerous situation for my family, surrounding traffic and me. I opened a case with american Honda motors (#16231734)and they stated that NHTSA is responsible for identifying the vins that need to be part of the recall and/or service bulletin 23-078. I called NHTSA and NHTSA denied such claims.

The contact owns a 2018 Honda Pilot. The contact stated that while driving approximately 50-65 mph, the vehicle jerked, and the message "transmission systems failure" was displayed on the instrument panel. In addition, the transmission downshifted unexpectedly, and a short while later shifted to normal drive and operated as intended. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the torque converter clutch had failed; dtc: p0741. The vehicle was not repaired. The contact stated that the failure had become progressively worse and occurred more frequently. The contact related the failure to TSB: 23-078; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.