general problems of the 2018 Honda Pilot - part 2

On multiple occasions the idle stop feature will engage and upon re-engage it will stall my vehicle. When I place the vehicle in park, press the brake and press the ignition start, nothing happens. Upon multiple attempts to restart the car it will either do nothing or making a chug without restarting. Continuing my attempts to restart the vehicle it will finally restart. During these times I will be stalled at a stop sign or traffic light with impatient drivers going around me. All the dashboard lights come on. I have taken it to the dealership, they stated they couldn’t duplicate the problem. This is unsafe for motorists or pedestrians. If this happens while I'm in an intersection or other location with moving traffic it could be very unsafe for myself, other motorists and/or pedestrians.

Multiple incidences of vehicle power shutting off unexpectedly including at a stop light in busy major downtown causing a dangerous situation and requiring police assistance. Start will fail unexpectedly requiring a period of time before another attempt or a jump start.

On multiple occasions / almost daily the engine auto shut off kills the engine completely. The vehicle needs to be restarted to get moving. This poses as a significant safety hazard. This delay is going to get someone killed. The engine dies at stop lights, stops signs, off ramps and sitting in traffic. A complaint was made to the Honda dealer on 4 or more occasions with them informing us they can not replicate the issue and there isn’t a safety recall on it yet. This issue has gotten so bad that I am thinking about selling this car do to a safety issue. Honda is usually a trustable brand and stand by their brand, but some reason they will not admit to this reoccurring problem in the Honda Pilots.

The automatic stop-start feature has had multiple issues in the last two years on my 2018 Honda Pilot elite. The lesser issue has resulted in all systems turning off when the brake pedal is pushed all the way down. While the usual, expected result is just the engine cutting off, many times the entire electrical system shuts down. On two (seemingly random) cases, however, the car did not restart for quite some time. Once was at an interaction, the other was in stop/go traffic in the rain on the highway. Here is where it could have been catastrophic as I could not even turn on my flashers to warn (in low visibility) that I was stopped while all other traffic was flowing. In neither case did I require a jump start and I have never had any reason to blame the battery. Even in the winter, the car starts right up (here in virginia). My local Honda dealership is claiming that I need a new battery and a software update. I have a claim in to Honda customercare (even have a case manager assigned), but I have not heard from them in the last 3 days.

Auto start stop function is activated at stop light. Upon releasing the brake to accelerate, the car shuts off completely and am unable to restart vehicle immediately. Requires me to push on/off button a few times to get vehicle back on and running.

The engine stop start function fails to "start" the truck in traffic when the failure happens 60% of the time you can follow on dash instructions and restart the truck - the remaining 40% it will only restart after you jump start the vehicle with another car. This has left my wife stranded 2 times in a busy intersection and we had to get jump started in the busy intersection while in this state we also could not put the vehicle in neutral to move it from the intersection trapping it where it was until it was jump started.

The automatic stop/start for the engine is failing. It stops at inopportune times, and it is very slow to restart. Sometimes I have to put it in park and push the start button. This has been problematic at intersections and it has been happening more and more frequently. The SUV only has 24,000 miles on it.

The automatic engine stop-start feature of the car is having serious issues, the car engine shuts off automatically after stopping the car at stop signs/red lights etc and does not restart automatically after releasing the brake. This has been an intermittent issue and has happened noticeable number of times till now. When the system does not restart its asks to pull over without having engine turned on which is conflicting message. I have spoke to the dealership and they say there is no known issues with the system which says otherwise based on my research multiple customers are facing this issue. Though not a huge safety risk, unable to start a car in busy intersection induces some amount of safety hazard.

After the car was stoped at a red light with the auto-idle feature on, the car stalled out when I pressed the gas petal to drive. The radio and a/c shut off and a park warning displayed. It took several attempts to turn the car back on. After the car started it took several minutes for the radio to start working again. None of the touch buttons for radio, phone or navigation would respond. This happened when I was at a light after getting off the highway. It almost caused a car accident with the drivers around me who were coming off the highway. Since this happened, every time I turn on the car, the radio stations can not be found. I have to turn the radio off/on once or twice for the car to find the stations. Frequently, when I go from stop to drive at lights or stop signs, the radio and ac will turn off for a second. This seems to only happen when the auto idle feature is on. The car transmission is also having lurching when going from 1st to 2nd gear.

I was stopped at a stop light and the car was in auto engine idle. After releasing the brake when the light turned green, the engine shut off and the dash told me to put the car in park and restart by pushing the brake and hitting the engine start button. This process took about 30 seconds for the car to finally restart and I was sitting in the middle of traffic with cars behind me that had anticipated me moving forward when the light changed. Several warning symbols popped up including the collision mitigation system. This is an easy way to get rear-ended. In other instances, I have had issues where the radio and engine shuts off after releasing the brake when in auto engine idle at a stop light or driving in slower traffic but it kicks back on in just a second with no need to stop and restart. Both of these issues are very concerning. Battery life is fine, so that is not the issue. Issue stops when auto engine idle is disabled.

When vehicle comes to a stop, vehicle start/stop feature engages, then vehicle stalls. Vehicle then indicates that it should be shifter into park before it can be re-started. This has happened numerous times. Vehicle was brought into dealer, they are aware an investigation is underway with Honda but had no known solution besides updating the main computer program. They also recommended replacing the batter which tested ok. The fact that the vehicle stalls when you come to a stop is a very big safety concern.

Car when in the idle stop has not restarted for several minutes. Some times it starts back up within 5 seconds. Other times it shuts the engine down and tells me to hit the start button to turn vehicle on, but then nothing happens. I am not even able to put car in neutral. Most recently this happened while exiting off a highway on the ramp. A bus driver pulled over in attempts to help me get the car off the ramp. However, a minute into trying to get it into neutral, the car popped back into drive and the engine on so I could get home. Car has been brought in multiple times and the dealership says they cannot find anything wrong with the car.

Auto idle system failed and the car stalled at a streetlight. The auto-idle kicks in when car comes to a stop like it’s supposed to but when I release my foot off the break and the car is supposed to start back up it stalls. It can take anywhere from 45 seconds to 1 minute to get it into park and get the car to restart. During which time I’ve been honked at by other cars but thankfully haven’t been hit yet. I worry about it happening and I get hit because I’ve been in the way of traffic and unable to move. Very scary situation to be in. This has happened on 4 separate occasions over the last couple months, the most recent one was June 19th. I now try to remember to turn the system off every time I get into the car to drive. Dealership tested battery and it came back fine.

Car shuts off and does not turn back on properly when stopping while driving. It does not happen all of the time, but when stopping at light/stop sign the car will turn off like it is supposed to but fails to start back up. When it fails to start it will not start back up, because the car is not in park, so the push button will not work until you hit the park button.

The problem began in may this year and has gotten worse over time. The idle engine stop does not always work properly. After driving for 10-15 minutes in stop and go traffic, when the brake is released, a popping noise or click is heard and the electronics (radio, ac, etc. ) go off momentarily. When the idle engine stop is working properly, there is no noise and the radio, etc. Are not interrupted. After several additional miles of driving, the noise or click becomes louder and the engine will not restart. I have to put the car in park and restart the engine. This is a safety issue in that my vehicle blocks traffic and given the number of aggressive drivers today, I am concerned someone could react in an inappropriate manner. Now, whenever I begin to hear the noise, I am forced to manually turn off the idle-stop feature. Honda responded to my concern by saying they have no "open campaigns" on the issue and for meeting to see the dealer. In the past the dealer says they have never heard of this problem and said they could not do anything. I saw online there are multiple others with the same problem and the NHTSA has opened an investigation as of June 2022. I am very disappointed that Honda us does not seem to be addressing the problem so I am adding my complaint to the NHTSA investigation. I look forward to hearing what can be done to alleviate the problem. Thank you, dan.

The contact owns a 2018 Honda Pilot. The contact stated that while stopped at a traffic light, however, the brake pedal was not fully depressed; the contact then depressed the accelerator pedal and the vehicle stalled without warning. The contact restarted the vehicle soon after the failure and resumed normal driving. The vehicle was taken to the dealer where a diagnostic test was performed; however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 52,500.

The contact owns a 2018honda Pilot. The contact stated that while driving at approximately 40 mph, she depressed the brake and noticed that her vehicle was not slowing down. The contact stated that as she was approaching another vehicle , she looked to make sure she was indeed depressing the brake pedal , however it would not allow her to press down and seemed to be accelerating faster than 40 mph. The contact stated that her vehicle then caused her to crash into the back of another vehicle, however the vehicle still seemed to be accelerating, even though it had crashed. The contact stated that she attempted to power the vehicle off , however the vehicle powered itself back on. The contact stated that she powered it off 3 times before the vehicle would remain off. The contact stated that the airbags did deploy, however she, nor the other driver sustain any injuries due to the failure. The contact stated a police report was made , but medical attention was not required. The contact stated she then had her vehicle towed to a tow yard where it was deemed a total loss. The contact stated that she has not contacted the dealer ,or the manufacturer at this time. The failure mileage was 50,000.

The auto-idle feature will unexpectedly over-engage while coming to a stop and the entire vehicle will shut off. I am unable to shift, steer, etc. It will also completely shut the engine down when at a complete stop. To be clear, this is not the normal auto-idle. When the full engine disengage happens, the entire vehicle loses power and the dash flashes. The vehicle states, "put into p". Once in "p" for park, the vehicle still will not restart. It is as if the vehicle has to "reset" itself. It has taken upwards of 4 minutes for the vehicle to restart. This has happened on a highway during construction traffic, approaching a stop sign, slowing at a red light on multiple occasions. I have almost been rear-ended as a result on mutiple occasions. I am not even able to put the vehicle in neutral to move it to a safe spot. Honda informed me that I "just need to disengage this feature each and every time I start the vehicle" . That is not the solution. This feature should be permanently disabled by Honda. Immediately.

The auto engine idle "feature" automatically shuts the engine off when the car comes to a stop. This "feature" is supposed to improve gas mileage, however, I believe it is very dangerous. This "feature" has caused my vehicle to stall numerous times in stop and go traffic, requiring me to completely stop the vehicle, place it in park, and then restart the vehicle. This sequence has created several scary and dangerous situations where I was completely stopped on a busy freeway. This "feature' will cause accidents if it has not already caused them. This feature currently cannot be permanently disabled. It must be disabled manually every time I drive the car. I have also contacted Honda directly to notify them of this defect.

Stopped at a traffic light and car didn’t restart. Battery completely drained and left my wife stuck in a main busy road. Auto start feature is causing this to happen.

Driver side window malfunctioned. Honda has attempted to repair 5 times but it continues to malfunction after working for 2-3 days max.

To whom it may concern: I writing in regards to a possible defect with my 2018 Honda Pilot. It is having internal electrical issues stated by the dealership and needs a keyless control module unit replaced. However, my car has been in the dealership since November 15, 2021 due to Honda not being able to get the part needed to repair. American Honda has failed to remedy the defect in my vehicle within a reasonable time period. Can someone please assist me on how I rectify this situation. Thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2018 Honda Pilot. The contact stated while driving 55 mph, the keyless control module unit would shut off. The contact stated no warning light was illuminated. The contact was able to drive to her residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the keyless control module unit to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was 60,372.

The auto engine idle feature does not work properly. When the car is at a light, the engine idle is activated and the car is put into a slumber mode, when the brake is depressed. On occasion, when it is time to go, the car then turns off when the gas is depressed. This is extremely dangerous as then you are stuck at an active intersection and need to turn the car back on. I've discovered a wealth of other owners with this issue here. My issue is consistent with their reports. . Read more...

As I was coming to a stop light and started to slow down the automatic start/stop system engaged, but the light turned green and when I tried to accelerate the car was not running anymore lights I the dashboard where flashing that I needed to put vehicle in park to start back up. Our vehicle was almost impacted by the truck behind us because he assumed I would be able to speed up instead of having to come to a complete stop. This has happened at least 20 more times since then when I forget to turn off the automatic start/stop feature. It's always when I'm coming to a stop, the SUV will not turn back on mostly its inconvenient to drivers behind me that feel I just didn't see the light turn green but a couple of times it has happened when approaching metering lights in the freeway where the cars behind me or in the lane next to me are ready to accelerate not knowing that my car will have to come to a complete stop because of this issue before I car start the car again.

Push start does not work, says wireless key issue. Car does not start up (crank) and it does not turn completely off (it's stuck in start/ignition on, car is not running). Alarm would randomly discharge and have to relock the car, but would go off again. The ignition would flicker on and off constantly draining the battery. Doors would eventually unlock and stay unlock.

While stopped at a stop light/sign the engine stalls, dies, shifts to neutral (push button shift) leaving me disabled in the middle of the road. This issue has also occurred while slowing to take a sharp corner. The engine died at approximately 25 mph while slowing for the corner. I had taken it to the dealership and they claimed they could not reproduce the problem. I took the vehicle home, then later that day I drove it approximately 17 miles to a racetrack that I work at part time. At 12:30 am, I was leaving to head home, and while idling in the parking lot, it had died yet again and took several minutes to restart. Once it did restart, I had no throttle response in park, neutral or in drive. I shut the vehicle off and restarted it with no other issues for the 17 mile trip back home. The dealership suggested that I take picture/video when it happens, which poses another safety concern to do that in the event I am driving when this event occurs. This is a severe safety concern as there is the potential for the engine to die/stall during a hard braking event in which I could lose power brakes. Only the dealership has inspected the vehicle, and the only lights that have been illuminated on the dash was the battery light and the caution light. This issue has been going on for approximately a month and a half. After completing some research, I have noticed there is a large collection of this or very similar complaints.

Auto engine on/off option- when on and at a stop the whole vehicle shuts down I have to hold brakes down press engine on/off to correctly shut it down the start the vehicle.

The contact owns a 2018 Honda Pilot. The contact stated that while stopped, the auto start/stop activated, the vehicle shutoff but failed to promptly restart while depressing the accelerator pedal. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.

Engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto start/stop function engaged.

Failure to start. My car was located in my driveway. As soon as I pushed the start button the car completely shut off no power to any part. No lights were working, nothing, couldn't even lock it with key fob. The car was completely dead. With only 17k mile on a almost 3 year old car this should not be happening. After I few minutes, checking the battery, and many attempts to start, it eventually started with a sputter and the gauges jumping.

Vehicle is not starting on first attempt. Several times the push start button needs to be pressed before it does.

My car shuts off all the time. I called Honda last year to let them know because I was concerned there had been a recall. I took it to the dealership. They did some transmission work. One time it shut off when I was going 60mph on the highway. It will also shut off when I’m actively breaking and not to a complete stop yet. I’m very concerned for my safety. Again, I reported this to Honda customer service and they told me there was nothing they could do. This has been going on for over two years.

The push button start feature will not start the vehicle. No error messages are displayed. 4 to 7 repeated attempts must be made in order to start the vehicle.

The car locks itself while the key fob is inside the car after the driver closes the door from the outside. The key is now locked inside the car.