Automatic Transmission Internal Gears problems of the 2019 Honda Pilot

The contact owns a 2019 Honda Pilot. The contact stated while driving 5 mph, the vehicle stalled. The contact stated that the battery and the traction control system warning lights were illuminated. The contact stated that he was able to manually shift to neutral. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The VIN was not available.