general problems of the 2019 Honda Pilot - part 2

The 2019 Honda Pilot is receiving a camera system failure regarding the rear camera. The info screen shows a black screen where once the rear camera image was. I am putting myself, pedestrians, and other motorists at risk by not being able to have a clear view when driving the car in reverse. The Honda dealership confirmed the problem, telling me I needed to replace the camera and that this issue was not part of the current recall for this car regarding the rear camera. It has not been inspected by the manufacturer, police, insurance representatives, or others regarding my specific vehicle. There was no warning or anything prior to the camera system failing. It worked fine one day, then did not work again the next.

My rear view camera has started malfunctioning. Just yesterday weird colors came on the screen when I was trying to back up and I cant see anything. The dealer said it wasn't covered and that it would cost me 600$ to replace the cameras.

1st occurence: 45000 miles on vehicle. I was exiting a busy ramp from I-75 to fort oglethorpe, GA and the idle stop caused the engine to stall and not re-engage upon lifting the break. I was almost hit from the rear. The vehicle had power but would not restart. I had to wait for it to shut itself down and get it to restart. 2nd occurence: 62000 miles on vehicle. Almost a year and a half from the first occurrence-I was on a very busy hwy 153 and came to stop at a redlight. Again, the idle stop caused the engine to stall and not restart. The light turned green, and I immediately turned my flashers on. I had a child in the backseat. Cars still began honking and going around us, leaving us to potentially get smashed from behind on a road that many people travel at 55mph plus! two nice people stopped and were going to try and push us out of the road. The vehicle would not remain in neutral and allow itself to be rolled. It automatically throws itself back into park. It eventually shut all the way down and was able to be restarted. I no longer feel safe driving my children in the vehicle as this is a huge safety concern for busy areas and intersections. This feature can be disengaged with a button but has to be done every time the car is re-started, this button can also easily be pushed at any time by accident and the feature would re-engage. Honda still has no remedy to permanently disengage this feature.

While driving on very straight and non-rolling hills the large red words brake will appear on the dash, the brakes will start pulsing and slightly shaking for a few seconds when there is very minimal on-coming traffic. The above has happened several times and first occurred several years ago and at different mileages and different roads.

The picture from the back-up camera, as displayed in the infotainment center, has become grossly colorful and requires extreme scrutiny to determine specific shapes, rendering it untrustworthy. This happens every time the car is put in reverse. The car gave no warning that there was any issue. It has not yet been inspected by anyone other than myself. I did do a reset of the infotainment system, but that did not fix the problem. This will make visibility more difficult when backing out of my driveway, into parking spaces, etc.

Failure to restart after a stop at a stop light. Happens very often and sometimes I have to be jumped off to get it to restart. This is a very dangerous situation. It has occurred when I have been on a major highway in heavy traffic. One time it happened at night and it drained my battery to the point of my headlights not working. A highway patrol came and rescued me and jumped it to restart. I had a new battery when all this happened. This has been happening constantly for the last year and a half.

Unknown. There is a popping and static sound coming from the speakers. Also, the check turner or radio is not available. A notification will be displayed on the screen when the vehicle hits a bump in the road, or the street is not smooth.

Rear camera (74810-tg7-a41) view is distorted, shows green, red, purple among others, unable to determine any images. Back over can easily occur as view is useless. Car currently has 26,101 miles, this first started around 22,000 miles.

The rear back up cameras are all showing purple, green and yellow on the display. The dealers have told others with this issue that it is not covered under warranty. There are many cars with this problem. This happened very randomly.

The backup camera image is distorted and the coloring is wrong (green and purple) and you cannot see the image from the camera. When researching online, there are numerous reports of 2019 Honda Pilot with similar issues. This situation happens when moving in reverse when the backup camera is on.

Infotainment screen freezing or blacking out. I have audio file.

I am trying to get my open recall fixed, but the dealer won’t fix it unless there is a problem and even charged me for a diagnostic test to see if there is a problem with the recall. This was at apple tree Honda in asheville, nc.

I was driving on the highway and I heard this loud noise above my head. After the loud sound happened, I wasn’t sure what had happened. While still driving it sounded like the sunroof came open by itself, so I slid the summer roof cover back and the sunroof was shattered. There wasn’t another vehicle driving close to me. Honda asked me to take to a Honda dealer repair shop to get it inspected. I was told they could inspect it but there is no way they can tell if it was defected or not because the glass is already shattered. This is not good. I could have had my cover open, and possibly all cut up from the shattered sunroof.

I am experiencing two ongoing issues with my vehicle that have not been resolved despite recent recall repairs (fuel pump and hood striker). 1. Acceleration stutter issue when accelerating, the car shakes/stutters before finally picking up speed. I initially thought the fuel pump recall repair would fix this, but the problem persists. This affects vehicle performance and safety, especially when merging into traffic or crossing intersections. 2. Electrical / computer system malfunctions all advanced driver assistance systems (adas) malfunction and display error messages onscreen, preventing these systems from functioning. Since both issues persist and could pose safety risks, I am reporting this as a potential defect for further investigation. Since these issues are not detailed for my vehicle, but do seem to be occurring I other models, I don't think it's right for me to have to payout of pocket to fix it when other models with the same issue get covered.

Vehicle was turned off and in park and it rolled backwards down the driveway.

My vehicle has completely shut-off numerous times after stopping at a stop light or stop sign while my idle stop option is on. I biught a new battery, which did not resolve the issue.

Colorful, trippy images from rear camera. Based on my research it is happening for most of Honda 2019 Pilots. Most of the affected people reported thier problem in below website. Please take a look. This must be fixed by Honda. Requesting you to help us. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

This complaint is regarding safety recall for 2019 Honda Pilot for "fuel pump impellers" (NHTSA recall number 23v-858). It was published in November 2023 but Honda dealers still don't have the parts available to do the repair. The Honda dealerships that I have called say that it likely won't be available for another 6 months. I use the car for business purposes and having an open safety recall on a car creates a significant liability issue for me. Please assist with pressuring Honda to quickly fix the safety recall issue. Thank you syed qamer.

See attached document for complaint.

There are many instances where my wife Honda Pilot 2019 touring would shut off at a stop light and on high way with traffice and will not start back up. The whole car shuts off and there is a whole procedure to get the car back on. This has happened to my wife, my daugter and me several times, which is very dangerous situation.

1. Component: the backup camera screen is purple and green. It would be available for inspection. 2. Safety: it makes it very hard to see everything around the vehicle when backing up. This has been happening consistently for approximately one month every time we put the vehicle in reverse. 3. We have not taken the vehicle to the dealer for it, knowing they will charge for the diagnostics. 4. The vehicle has not been inspected by police, insurance, etc. 5. There are no warning lamps, messages, or other symptoms of the problem. The issue first appeared in October 2023.

My 2019 Honda Pilot touring (7 passenger) has a defect with the auto stop-start system that is a major (and scary!) safety concern. On a handful of occasions over the past couple of years, when stopped at a traffic light (and the auto stop-start feature engages) the engine will fair to restart. My wife has complained that this happened to her several times, and finally this week I was in the car to witness it for myself. The car went from drive to neutral on its own, instruments began flashing, the "I" indicator came on, and we couldn't get the car back into drive. We had to turn the car all the way off and back on in order to get it back into drive. I took a picture of the dash and will upload it here. I've read online that this might be caused by a cold battery; however, this incident occurred on a warm September day in the southeastern us. Also, we've had the battery on this car replaced a couple of times (a whole other issue that puzzles me). This is scary and dangerous in the middle of a busy intersection! in fact, my wife now refuses to drive the car, so we've switched cars for the time being. We were going to give this car to our daughter in a few years when she can drive, but that's definitely not happening now. . . . Way too dangerous! I'm at a loss for what the next steps are and would really appreciate some guidance. I'm taking the car back to the dealership tomorrow for diagnostics, but in the past they've suggested they can't replicate it so it's not a problem. Ugh. Please help.

I purchased the car 6 days ago. Now the the engine light is on.

Unknown. In August 2023, I've noticed a noise, not sure where it was coming from- the wheels, engine etc. Brought my 2019 Honda Pilot into the dealership to get it checked out but the problem couldn't be replicated. The noise is still occurring as of this writing Nov. 12, 2024 and I'm still very concerned for my safety as it maybe possibly linked to the connecting rod bearing failure issue, which my vehicle was not included in the recall list. Sincerely, concerned valued Honda customer.

I have taken the vehicle to the dealer 3 times since taking ownership of this vehicle, for the same issue. When changing gears, usually going uphill, the car stutters. And it has not been fixed.

Rear camera failure even after recall performed.

Came to stop sign at busy intersection and engine shutoff as part of the auto engine stop. The issue is when I let off the brake the engine did not restart and put the car in neutral. Had to cut off and restart.

Car drops to nuetral while breaking at red light. Car must then be put to park and turned off and back on before it can proceed. Highly unsafe when there are cats waiting behind.

Backup camera malfunctioning. Display on infotainment screen shows vibrant colors, impairing visibility, only when in reverse and using the backup camera. All other screen displays are working normally. The vibrant coloring and overall visibility fluctuates pending how bright the sunlight is and how hard it is raining. I just went to my local Honda dealership (price in camden, DE) today to have the cable recall taken care of and confirmed the backup camera coloring is not a cable issue, but likely a camera issue. This is indeed a safety issue and I have seen across many online forums that others with 2019 Honda models report the same problem, with the cable recall not providing a solution.

I am requesting a recall to be reissued to my vehicle. Recall is 23-047:6mx00 2019-23 Pilot farka service cables safety recall. I bought my vehicle to bay ridge Honda for 2 recalls and an oil change on July 21, 2023. When I picked up my car, I was told everything has been completed. The next day I received a text from bay ridge Honda stating parts for my vehicle have arrived. That is when I looked over my invoice and it stated parts were on special order. I texted back bay ridge Honda the next day and they stated there were no open recalls on my car and all recalls are completed. I received a call 2 minutes from them, telling me to bring back my car as the recall has not been completed. I bring back my car on July 28, was told it would be about 2 hours to complete. I go back in 3 hours, was told the vehicle would be ready in a few minutes. I wait one hour later and am told that the parts are defective. Of course I’m upset at this point and told them to put the recall back to my VIN and I would go to another Honda. As of today, the open recall is not on my vehicle. Please update. Thanks. I have included the invoices and text with bay ridge Honda.

For several months there was a crackling sound coming from the dashboard/ speakers. I mentioned this problem to my service advisor on at least 2 different appointments and even showed him a recording of the problem. It was never fixed. Finally, my entertainment center stopped working altogether. It would not even turn on. I once again reminded my service advisor about the crackling/ popping sounds and wondered if these problems were related. They stated a cable was loose, reconnected and my entertainment center began to work again. Unfortunately, the crackling and popping sound continued. When using the audio system, the speakers would abruptly make crackling and popping noises, similar to static noises, which caused the audio to interrupt and cut out. Even when I turned the audio off, the speakers continued to make the crackling and popping sounds. This was extremely nerve recking, and caused safety concerns because I was not sure what was going on and where sounds were coming from when I first begin having this issue with the car. It happened randomly. The audio would also stop and dvd would stop working where image no longer appeared on the back screen. I took it to the dealership again today and received a quote for about $1,600. 00 to have it repaired. I have found multiple complains online for this same problem. Honda was well aware of the problem and should extend warranty and cover my repair cost fully. Below is result of inspection done: recommended service $1,462. 41 sound system - amplifier: 3rd row seats need to be removed to access amp the amplifier is a component of the vehicles sound system. The amplifier is used to boost the audio signal to the speakers. Customer approved on1/30/2024 at 11:28 am service pricing subtotal: $1,462. 41 shop charges: $50. 00 taxes: $98. 31 total $1,610. 72.

Radio screen is not working and completely dark. The backup camera does not work! the radio and anything tied to the main screen does not work! took the car to dealer and got car back in the same condition. Do not feel that Honda has a fix! I will take car back sometime in future when they order and recieve parts to repair the backup camera and entertainment system.

Auto off engine idle. At stop after activating the auto off, the engine cuts off and no power to move vehicle. Unable to restart or shift into park for at least 20 seconds. Have to shift to park, then off and on again.

On or about June 15, 2023 I put my 2019 Honda Pilot in reverse and observed the dashboard screen displaying an assortment of green and purple colors, which is blocking the rearview image, making backing up unsafe. My vehicle is just shy of 5 years old and only has 33,000 original miles, has never been involved in an accident and is always garaged. This image occurred at the same time that NHTSA issued recall 23v-431. Prior to this time frame, the backup camera image was perfect. It is my belief that this issue is directly related to the aforementioned recall. My local Honda dealer complied with the recall repairs and advised that the camera unit itself was bad. I doubt this assesment, as the camera has no moving parts.

I was at a stop light and my car cycled off as it does when I am stopped and then it did not start back up. It stalled and the dash told me to put the car in park and press the start button and the brake. I tried it several times before it started back up. Very dangerous situation. I had been noticing prior to this that it would hesitate to restart and my car would ding like it does when the light comes on for a service notification. But it would start - this was the first time that it stalled.