general problems of the 2020 Honda Pilot

The contact owns a 2020 Honda Pilot. The contact received recall notification NHTSA campaign number: 23v174 (visibility); the vehicle was taken to the dealer and the recall repair was completed. The contact stated that when the recall repair was completed, the vehicle was driven to the contact's residence. The contact stated that when the camera system was enabled, the camera was inoperable and displayed a black screen. The dealer was contacted and was made aware of the failure. However, the contact was informed that the failure would not be honored by the recall repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 44,616.