Nine problems related to wiring have been reported for the 2020 Honda Pilot. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Honda Pilot based on all problems reported for the 2020 Pilot.
Purchased my 2020 Pilot on 12/30/2019 in fresno, CA. Recently this month December 2020, I started hearing a cracking and popping noise from the speakers. The popping noise happens whether or not music is on. I also started hearing this weird noise that almost sounded like there was a compressor in my vehicle. I did some research on several Honda Pilot threads and it seems to be the ac compressor and the speakers. Apparently the wiring harness needs to be changed. I've looked over the NHTSA website and seen multiple complaints regarding the speakers popping issue. I have not taken my vehicle to the dealer yet, I dont completely trust dealership service centers and they prey on customers and over charge and make you think there's other things wrong with the vehicle. I like to do my research prior to taking my cars to any repair shops. I also video and voice recorded all the weird sounds that the Pilot is making. Honda needs to fix this, if this in fact is a wiring issue, this can possibly cause a short out thus a safety issue. I will be printing out several of these complaints and showing them to the dealer before they try to swindle me out of an excess amount of money. Although since it hasn't even been a year my vehicle should be under warranty.
First month I bought vehicle 10/2019 began hearing loud cracking and popping noise which at first thought was windshield. As it continued we realized was coming through speakers. Then entertainment system began to shut down and reset with various messages. Mainly "network communication lost". Other messages as radio not available would also come up. Screen would go black. Then speedometer / tachometer data screen would go black and reboot. Took to dealer was told loose wires from dvd system. They 'repaired'. Within two months all the same problems and more began again. Rear view camera would not come on. Or it would come on while driving forward down the road. System would reboot and go black several times per day. Took back to dealer. They were now aware of problem in other vehicles. Told me needed new wiring harness. They kept car for a week and replaced wire harness. Vehicle was fine for about two months then problems all came back. Screens all went black repeatedly while driving, or stationary. It didn't matter conditions but all electronic systems would continuously shut down and reboot. A couple weeks ago everything went black and has remained off. Vehicle is now back at dealer for the third time to try and fix problems. They told me there are recalls for the back up camera and speedometer portion. And tried to tell me there must be a link in the wires somewhere that they need to locate. Obviously Honda must be aware of this problem as there are hundreds of posts online about the identical problems in other 2020 Honda Pilots. It is not safe to drive the vehicle without any speedometer or information systems functioning.
Random popping noise, like sound of small rocks hitting windscreen. Occasionally the display where speedometer is goes out. Audio problems with random volume issues. Popping noise occurs whether audio system is on or off. Notice it more while in motion and going over bumpy road. Been to dealer 5 times and replaced wiring, amp, head unit, and still have issue.
Driving vehicle cracking sound coming from windshield and radio has static . Drive on smooth road does not do it . It does it when hitting bumps or going up curbs . Car was taken to dealer 8 25 2020 picked it up today 8 26 2020 drove it home pulled up in driveway started cracking turned around brought it back . Service dept said they know its a problem service chief tech said something about wiring issue.
There is a crackling noise coming out of the speakers that begins once the car is put into reverse or drive and continues intermittently while driving. The crackling noise is exacerbated when making turns. Sometimes the radio loses connection, after which the entire dash has blanked out, losing all information pertaining to odometer and more importantly, speedometer. This has occurred while the vehicle was in motion, while driving in a community. It is not only a distraction while driving to lose this information, but also a safety threat to not have any indication of your speed while driving the vehicle. The component part/system of concern is believed to be wiring/electrical. After taking it into ralph schomp Honda to have it diagnosed twice, we have been told �this issue is currently under investigation and customer will be contracted once a fix becomes available. � apparently, they are waiting on a tool to come in from Honda to allow them to resolve the issue. In the meantime, we are awaiting resolution to this annoyance that has worsened and now become a safely hazard. American Honda is unreachable by phone (1-800-999-1009), as they are continuously experiencing �technical difficulties� and provide no alternative phone numbers or alternative suggested method of communication.
Poppling noise from speakers. Electrical malfunctions in digital displays. Replaced wiring harness. 700 miles later same problem, information cuts out. . . Could lead to crashes or malfunctions. Thousands of complaints on line. Happens stopped, driving, or parked. Thousands and thousands of complaints. What are you going do do nhsta.
The contact owns a 2020 Honda Pilot. The contact stated that while operating the vehicle, the display screen became inoperable. The contact stated that the speedometer and several other functions were not available during the failure. The vehicle was taken to luther st. Cloud Honda located at 1500 hwy 23 west, waite park, mn 56387, where the mechanic replaced an unknown electrical wiring and connectors however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 100.
Crackling and popping around the dash area occurs while vehicle is stationary or in motion. The infotainment system will blip or completely go out. While driving the whole display panel has blacked out. I had to pull over, turn the car off for about 15 min before the displays came back on. Also while in motion, the back up camera will black out. Probably the worst issue is that randomly, on the freeway or in town, the crash sensor detects something that isn't there and the "brake" warning flashes at me. The car has even braked for me, which thankfully happened in town while not at a high speed. These electrical issues started with less than 3000 miles on the car. The first trip to the dealership for repair, they said it was crimped wiring by the factory. The "repair" lasted less than 2 weeks. Three months later, two different dealerships, 3 times in the shop, and the problem still has not/can not be fixed. The dealership is now telling me they have a TSB for the popping/crackling but the parts are back ordered. We'll see. Very disappointed with Honda on this.
These issues occur when driving, regardless of speed, road conditions, etc. The issue began on approximately 12/17/2019. The problem usually starts with a loud crackling noise through the speakers, even when the radio is turned off. The dash, including speedometer, will shut off leaving a black screen which means I have no idea how fast I'm driving. The center console, including satellite navigation and radio, also shuts off leaving a black screen. I purchased this model specifically for the satellite navigation system as I drive for work & depend on this functionality. The entertainment system shuts down. The backup cameras and safety sensors also stop working which makes parking and reversing dangerous. Voice controls and ability to make emergent phone calls are no longer available. All of the aforementioned "shut down" issues occur simultaneously and do not generally resolve prior to the vehicle being turned off. When the dash is working, the brake warning often flashes when there are no other cars close by. The car has been returned to the Honda service department three times since 12/18/2019, and the entire wiring harness was replaced at the third visit. The issue still persists so I will return to the Honda service department again tomorrow.