general problems of the 2021 Honda Pilot - part 2

While I was at a stop sign my car went from drive to neutral on its own. I tried shifting back to drive and it wouldn't work. I put it in park and then it was telling me my car had to be on. I tried pushing the engine start stop button multiple times and finally it started and went back into drive. Autostop was on.

Auto engine idle stop issue. Engine would stop at intersections and not restart, which was a safety risk. I told the dealership this was a known defect affecting many vehicles and they said no, it was just a “bad battery. ” they replaced the battery.

Twice now at red light my Pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .

The usb port of connection for apple carplay, yes it is available for inspection. Distraction is caused from disconnection of directions while driving. Meaning directions will disconnect when in use putting others at risk no no yes, “ to use apple carplay, check the settings on your vehicle and iphone and connect a compatible iphone to the usb port”. Although the settings are fine and it is compatible because it connected five seconds ago.

The glass on the window driver side fell out of position and I couldn’t close the glass window. I would have to drive in the cold and rain exposed to the elements and hopefully my window shield in front don’t fog and cause me to have accidents.

Auto start/stop function. The auto start/stop engaged and the vehicles engine stopped while we were at a red light. When the light turned green and I released the brake the starter engaged but very slowly and failed to start the engine. I attempted to start the vehicle again but it needed to be in park, which was taking time engaged. We were blocking other vehicles from making a protected turn during this. On the 3rd attempt to restart the vehicle restarted. This has not been inspected or or reproduced. No warning lamps other than vehicle must be in park to start.

On October 18, 2023, at about 11 am, I was approaching to enter our driveway with my foot on the brake system when all of the sudden the car sped up at a very high speed that I was unable to control. The speed was so forceful that the car crashed unto the house resulting in a lot of damage to our house, all this happened in less than one second. I had a next door neighbor in the car with me and thankfully neither of us was hurt, I like to mention at this point that neither air bag deployed to issue protection to us. Of course the safety of both of us was put at risk. We called the insurance with no luck to send an adjuster to inspect the car and/or damage done to the house, so we had to do everything on our own. The car has not been inspected by a representative of the manufacturer nor the police. I did not see any warning nor messages on the screen until the accident happened that said "crash has been detected" since we were left to do everything on our own we called caliber collision to haul the car to their location to assess the damage done to the car. As of this writing the car is still in their possession and on Friday we received a call from them to inform us what they have found and we were told that as of that day they were sure that the car is 75% totaled. Of course the damage done to the house and car is nothing compared to the damage that it was done to me, because now every time I drive our rental car and approach the driveway I had in my mind if the car is going to do the same thing.

Failure to repair recall in a timely manner.

This is regarding the most fakra service cables safety recall which affects the display in my car. It started off with the radio cutting out but has progressed to the display not working which affects the rear camera. I believe this is extremely dangerous. I have taken my car to the Honda dealership in burlington, iowa four times and they have not fixed the problem. It's my understanding that they have not replaced the cable harness but have only "checked the connections" and in one instance, one of the maintenance workers told my husband that they simply "hit the dash" and it started working again. This dealership has been very troublesome to work with as they simply say that the screen never malfunctions for them. I don't believe this as I encounter a problem with the display every time I drive it. I contacted the Honda customer support almost a month ago. They followed up with my husband two weeks ago asking for receipts from the dealership which we did not have. He informed them that the dealership should have them on file although the receipts never described what they attempted to do to fix the problem. Since them, I have followed up with Honda customer support twice and am not able to receive any sort of reply from them. I am at a loss with what to do as I don't feel comfortable driving my car but have no other option to. I heavily rely on my display and its back up camera features. It is greatly increasing my risk of a crash every time I drive it.

There was a recall for driver side mirrors. The original mirror was fine but they replaced it with a mirror that is distorted/warped. They replaced it again with another distorted mirror. All the replacement mirrors are faulty. You can not safely drive with them !.

With engine idle off… at a stop (intersection, light, etc. ) engine suddenly turns off. Dashboard message reads- “put in park to start engine”. At that moment, the transmission shows that it is in neutral. I have to frantically put it in park and try several times to restart the car. Cars are honking, yelling and pulling up/at me! I have called (when it happens) and taken my car to dealer 4 times. Each time they say they can not replicate and not able to do anything to fix unless they can replicate. Yet, I see there are blog posts about this exact issue for past few years! this happened 3 times last week. As I need to be able to safely transport/care for my 102 year old father, I am concerned and cannot be without transportation.

The auto idle restart feature has malfunctioned a number times and cars behind us have almost rear-ended us. With eco mode on or off, a/c on or off, it doesn't seem to make a difference. When the vehicle has auto idle restart enabled, the vehicle is stopped at a stop light, the engine turns off, and when the user presses the gas and releases the brake, the engine does not turn on. When the brake pedal is released, the brake lights turn off - the vehicles behind us drive forward as they think we are accelerating but our vehicle does not move as the engine does not turn back on properly. We are lucky we have not been rear ended yet. This is very unsafe, especially in very busy intersections.

When the idle stop system is enabled in my vehicle, on 5 separate occasions, my car has stalled. Each situation happened when I was stopped at either a stop sign or traffic light. When I took my foot of the brake to go, the car shut off and took ~30 seconds before I was able to turn the engine back on and go. I took my car to the Honda dealer and they were unable to determine the cause of the problem, and it has happened since that time.

The sunroof of my 2021 Honda Pilot spontaneously shattered while driving down the highway with my family inside the car. There is a class action lawsuit against Honda for this issue at the moment as well.

The idle stop feature sometimes fails to restart the vehicle after stopping at a stoplight or stop sign. The vehicle transmission will go into park, with the engine no longer running. This requires the vehicle to be restarted manually in traffic, and shifted to drive. This puts the vehicle and passengers at risk for an accident, as it blocks the normal flow of traffic until manually restarted and shifted. This car is available for inspection upon request. This problem has been inspected by a local Honda dealer. There were no warning lamps prior to the incidents.

The driver side door doesn’t open when unlocked. You have to hit the lock button multiple times before the door can detach from the driver side panel. And the door doesn’t shut when you close it. Something wrong with the lock.

The auto idle stop is defective on this vehicle and has resulted in multiple incidents where the vehicle stalls after the break is applied in sitting traffic. I have had near collision experiences that pose a severe safety risk. The car jolts forward after releasing the break at an intersection, and immediately becomes immobile. This has happened in sitting traffic, at intersection and more dangerously, while trying to make a left turn which has left me stranded in the middle of busy intersections at risk of nearly being hit by moving traffic. Honda has done the software update on the vehicle and yet, this continues to happen. Honda needs to be held liable as this will result in injury and/or death to consumers.

Sunroof exploded while driving down highway.

Loud, consistent, cracking sound along the base of the windshield along dashboard. Sounded as if the entire windshield would crack and shatter. Happened at least 3 separate instances, seems to be temperature related and on longer car rides. Once during ne winter with heat cranking it began to make the cracking sound. It was terrifying as I was unsure if the windshield would shatter and implode on us. I turned the heat off and opened windows to cool interior of the car. That made the sound stop. The car has not been inspected yet and unsure if they could recreate problem in the shop. Would probably need heat of engine over a long period and internal heat turned all the way up for a long period of time.

My 2021 Honda Pilot's idle-stop system has been failing at random and dangerous times. The engine shuts off when idle-stop is engaged and as expected. However and until recently; when I release my foot from the break, nothing happens. The engine does not start. Restarting the engine has taken me to shift to park, turn the car off, wait a few minutes, and then it starts without any hesitation. Today this happened during a busy stop where I did not feel safe for myself or my passengers. The problem does not reproduce at my will or by performing any specific set of steps. After today, I'm nervous to drive with this system enabled. The problem never happens if I remember to manually disable the idle-stop system every time I start my car. Nevertheless, it's not a normal practice for me to have to disengage a feature that should work. This problem has not been reproduced or confirmed by a dealer or independent service center. The component has not been inspected by the manufacturer, police, insurance representatives, or any others. There were no warning lamps, sounds, messages, or other symptoms prior that would indicate an imminent failure.

When stopped and idling at an intersection (just south of north avenue on milwaukee avenue in the city of chicago) the vehicle engine turned off and would not restart, as it normally does when the car is idling. A message appeared saying, to “push the brake and push the start button” to restart the car. The battery light came on. I tried twice to start it, with no result. I turned on the hazard lights so traffic could attempt to move around me. I tried twice more. Nothing. I couldn’t get the Pilot to either start or completely turn off. Finally, while I was thinking about what to do next, the Pilot completely shut down on its own. I was able to restart the car normally. Prior to this there were no warning lights, and no signs of failure. The idle-stop usually works fine. No one has inspected the vehicle yet. This incident put me and my family at risk as I was in the middle lane of milwaukee avenue in heavy traffic, with no way to start the car or turn it off. I turned off the idle-stop feature to drive the 100+ miles home. I’ll call the dealer Monday morning.

New car battery and car died while waiting at a light. The vehicle idle/stop system kicked in but car was not able to restart. While lights were still available on dashboard, the emergency hazards would not show nor could I put the car in neutral. The dealer looked at this problem twice, first time stating this can just happen and this time they said the new battery was perhaps faulty and replaced the battery. Very dangerous situation as the car just died at the light and cars had no way of knowing the car was disabled as the hazards would not work. Had an emergency jumper pack and was able to move the car to get out of road before it died again- no option to push car as I could not put car in neutral. This is the 3rd time this issue with the battery dying has happened and dealer cannot supply an answer except to swap out the battery. Less than 1. 5 years old and <26k miles.

The cars automatic emergency breaking system malfunctions and randomly activates and applies the brakes while driving. This specific incident has occurred three times when entering the highway on ramp the "brake" message is displayed in the car and the brakes have been applied as I've attempted to get up to speed entering the highway. There were no cars in front of the vehicle at the time the emergency breaking system applied the breaks. In addition, the braking system has applied when changing lanes on the highway with no vehicles or objects in front of the car and several times on curvy roads. I've taken it back to the Honda dealer and they have stated that no codes were stored and were not able to recreate the problem. However, the service advisor also informed me that they could not reset or make any changes as "there is pending litigation and investigations with the ntsb" I was charged $109 for a 'diagnosic fee' for a car that is still under the manufacturers waranty and told to watch for a recall at some point because their is nothing they are able to do to fix the problem because of the pending litigation/investigation. The incident happened two more times on my drive home from the dealership. There is no warning lamps that have come on or other symptoms that can be isolated, other than the "brake" message appearing and the automatic breaking being applied. This is incredibly dangerous when the car drastically is slowed down for no reason on roads that have 45 + mph speed limits.

The car's automatic engine shut-off feature when stopped at a red light failed to reengaged after removing foot from break the car shut down and the transmission button shifted into neutral and displayed a message that you must put your foot on the brake and shift the car to park. The battery indicator light was flashing and everything turned off in the car. After doing this the car told me I must put my foot on the break and restart the car. It then allowed me to shift back into drive. The dealer was not able to recreate the issue, and no other things showed the issue other than the battery indicator lamp flashing on and off until the car was back in drive. The light I lost all power at was on a road with a 55 mph speed limit. When the light turned green and the car lost all power there was another vehicle approaching, but I was not able to get the car moving fast enough to get out of the way.

Auto engine idle keeps stalling when I press the brake the engine cuts off idle and when I release the brake engine stall.

Our Pilot is brand new - we started noticing popping and cracking sounds from the dashboard. It is pretty loud. We thought it was possibly the radio but it continues with the radio off. We thought it was the dashboard contracting/expanding but it happens in all weather. It has become increasing loud and consistent and now any sounds from the stereo, regardless of input, skip and glitch and we turn it off and the popping and cracking sound continues seemingly from the speakers. We took it to the dealership for repair but they said they can't repair it. This is not acceptable for a new car.

The information board goes out frequently and does not stay connected with phone. It started with the appleplay and the bluetooth dropping my phone and saying there was nothing connected. Then it would not connect at all. My infoboard behind the steering wheel then started to go on and off. There was one time that I was driving and the entire system went out and I had no idea where to turn and how fast I was going. The heating on the steering wheel does not work and does not warm up or just warms to the 1 I have called and taken my car in 2 times. They said this last time that it was fixed. It does not recognize my phone again and starting to drop calls. There is also loud static when you do get access to bluetooth or the sound goes muffled.

Driving down interstate. Sunny day 75 degrees. Moonroof exploded.

Driving down the road and the sunroof glass spontaneously shattered. Loud band and it just imploded raining glass pieces into the car. Local Honda dealer said they had seen several of these including one the day before. However, Honda would not cover it even though the car is only five months old and purchased brand new, top trim level.

At about 8600 miles between speeds of 38 -60 miles per hour, I began to notice and experience a tremendous wind noise coming from both driver and passenger windows. The vehicle has been to (2) two separate Honda dealerships on (4) four different times to address this issue, but the problem remains and or has not been fixed in spite of all the repairs made by the dealerships. I was advised by the dealerships that this is how Honda manufactured the vehicle and that there was nothing else the dealerships could do to fix the problem. Driving the vehicle is now problematic because of the wind noise, as it appears my windows are down, even though they are not. There is a safety concern because I do not know whether a panel, garnish or windshield might come apart, tear away and potentially create a hazardous condition for myself, passengers or even the other motorists.

Driver side vehicle outside rear view mirror has separated from its' underlying mounting plate, while still being attached by a heating wire connected to the back surface of the mirror. Therefore it has been vibrating such that rearward visibility has been severely compromised and places both us and others at risk. It has now separated to the point that it is pulling out the wire and without tape will hang off it's housing. We have brought this issue to the attention of hertrich Honda of easton MD. As well as Honda. We are told by the dealer that this is a common issue on the Pilot and other models and that Honda has not provided a fix for the problem. In fact we are told by the dealer that there are no replacement components or mirrors available to fix the problem. Honda indicates that they are not aware of the problem. We have been addressing this problem with the dealer for over five months with no resolution. At this time the passenger side mirror is also vibrating severely but to our knowledge has not separated completely from the housing. We believe that this situation is very dangerous and seem not to be making progress in finding an acceptable resolution.

Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?.

Within one week of purchase, the sideview mirrors were noted as shaking inside the housing. After a week of driving the mirrors are detaching from the housing. This has created a serious issue with visibility because of the movement but it will be worse if the mirror falls out. The service manager douglas burton and sales manager craig schwinn said that Honda "does not have a fix" for the issue. Douglas said that the mirrors should be taped down. Honda America has not responded to multiple requests for resolution.

The driver side mirror is loose. This is due to a defective batch of mirrors sold in a large number 2021 Honda odysseys and 2021 Honda Pilots. Honda is aware of this issue. Other drivers are aware of this issue and the dealer has acknowledged this to me. At highway speeds, the driver side mirror vibrates and becomes unusable or distracting (I. E. Unable to focus on objects while changing lanes, etc. ) resulting in an unsafe driving experience. Bringing the car back to dealer results in them taking the mirror off, putting on more glue, and reattaching. This works for 1-2 months until the glue becomes loose again. According to the dealer, Honda has not come up with a permanent fix but does is not willing to install an entirely new mirror assembly. I believe this mirror issue justifies a recall for all defective vehicles and a permanent fix which may include an entire new mirror assembly if a permanent glue on the mirror actuator cannot be used.

Front windshield broke while the vehicle was sitting in the parking lot. I was staying overnight at a hotel. When I went to bed the car was fine. When I got up the next morning the windshield was broken. The car had been parked all night and it was in a secure area. The windshield broke on its own. My insurance paid for the broken windshield.