general problems of the 2021 Honda Pilot

The contact owns a 2021 Honda Pilot. The vehicle was serviced under NHTSA campaign number: 23v174000 (visibility), but the failure occurred. The contact stated that the first time the driver's side mirror was replaced, the image in the mirror was distorted, severely compromising driver visibility. The contact stated that the mirror looked like it was made of plastic and not glass. The vehicle was taken back to the dealer. The driver's side mirror was replaced. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and the driver's side mirror was replaced. The contact stated that the failure persisted. The contact stated that before the recall the driver's side mirror never experienced the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under NHTSA campaign numbers: 23v174000 (visibility), 24v064000 (air bags), and under TSB: 0101t0. The contact stated that the dealer did not repair all the recalls. The contact stated that in the driver’s side mirror, the image appeared wavy and resembled a funhouse mirror. The TSB regarding the coaxial cable terminal (fakra) was not repaired properly. The contact stated that when the vehicle was started there was an abnormal popping and crackling sound coming from the speakers. The contact returned the vehicle to the service department to have the vehicle re-examined; however, the dealer refused. In addition, the contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). The dealer stated that the camera was on fish-eye mode. The dealer switched the lens and cleaned the camera. The manufacturer was not made aware of the failure. The failure mileage was 84,436.

The contact owns a 2021 Honda Pilot. The contact stated that he had received notification of NHTSA campaign number 23v174000 (visibility), and the vehicle was taken into the dealer for repair. Following the repair, the contact became aware that the side-view mirrors were distorted, severely compromising side-view visibility. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000.