Table 1 shows one common other fuel system related problems of the 2023 Honda Pilot.
| Problem Category | Number of Problems |
|---|---|
| Other Fuel System problems |
Dear [NHTSA or Honda customer service], I am submitting this complaint to raise a serious safety concern regarding the automatic engine shutoff feature in my 2023 Honda Pilot ex-l. While parked and talking to the dealer, I left my vehicle running with the air conditioning on and my older children in the back seat. Despite the key being inside the car and the engine running, the vehicle shut off automatically after approximately 30 minutes, disabling the air conditioning without any clear warning. This happened in the desert heat, creating an extremely dangerous situation for my children, who were sitting in a vehicle that quickly began to overheat. At no point were we warned by the dealer, the vehicle itself, or any documentation that this idle shutoff would activate even when occupants are inside the car. This is an unacceptable and unsafe default behavior. While I understand the intention behind the feature may be related to fuel or emissions concerns, it should never override the need for cabin cooling when passengers—especially children—are present. This feature should: •include more prominent audible and visual warnings •be easily disabled or extended by the driver •be reconsidered entirely when rear seat occupancy is detected I urge the NHTSA and/or Honda to take this issue seriously and issue a recall, software update, or safety bulletin to allow owners to override or disable this idle shutoff function under safe, supervised circumstances. This is a family vehicle, and no feature should put occupants at risk of heat-related injury. Sincerely, [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle when entering traffic hesitates for 2 to 3 seconds and then surges forward real fast. No warning lights or or messages. Very scary and dangerous . Feels like you do not have control of vehicle. . . . This has happened only twice since I have owned the vehicle. I purchased the vehicle new from a dealer. . .
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
When I filled up on gas and I used 88 instead of regular 87 fuel so a day after I filled up with gas I turn on the vehicle all of the lights came on warning that the awd system didn’t work and the lane departure didn’t work and cruse control didn’t work. And when I went to the dealer they couldn’t figure it out until the pulled the gas out saying we put the wrong gas in the car.
The vehiclke hesitates moving forward from a stop or standstill. The safey concerin is that the hesitation occurs when entering traffic from a stop and might cause a collision dur to the delay in moving forward. This has occured on many ocassions. No warning lights. The vehicle ws inspected by Honda and the transmission was replaced, however, the issue was not resolved with the new transmission.