general problems of the 2024 Honda Ridgeline

When stopped at a stop light the auto start feature sometimes - more often than not- fails to start back and the truck is stuck at the intersection. After putting it in park it will start after several tries. My dealership tells me there is nothing wrong with it even though it’s still under warranty. This has happened over 10 times to me.

After coming to a stop and the idle stop feature engages, the vehicle does not automatically restart. I am presented with a message that says "system problem detected. Shift to park". After shifting to park, I am presented with another message that says ""to continue to drive, depress the brake pedal and push switch. " I then have to completely shut off the engine by pushing the "stop button". Then, I have to do a full restart before the vehicle starts again. This has happened 5 times in the last month. Here is a video of one incident - [xxx]. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2024 Honda Ridgeline. The contact stated that while stopping at a red light, the auto start feature failed to restart the vehicle, and the vehicle started rolling backwards. The brake pedal was depressed, and the push to start button was depressed, and the vehicle was restarted. The dealer was contacted; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,200.

My vehicle is currently sitting at a Honda dealership with a broken crankshaft counterweight and seized bearing. The engine needs to be replaced but Honda has refused to conduct the dealership warranty and blame shift it to a cracked oil pan that had happened in November of last year that was quickly addressed. Since then I have gone to [xxx] and back to [xxx] showing the vehicle was fine and operating. It is to my understanding that my 2024 Ridgeline has a 3. 5l j-series v6 engine. The NHTSA is actively investigating over 1. 4 million Honda v6 engines for this exact connecting rod bearing seizure defect. I feel it is wrong for the dealership to pin a known defect on something unrelated and have insurance pay and avoid conducting the warranty repair. My vehicle is sitting at 39,000 miles and I was on a normal commute to work when the incident occurred and still covered under factory warranty. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2024 Honda Ridgeline. The contact stated that while attempting to start the vehicle with the push-to-start feature, the vehicle failed to start. No warning light was illuminated. Additionally, while idling in traffic, the vehicle lost automotive power and failed to accelerate as intended while the accelerator pedal was depressed. The vehicle was restarted as a temporary fix. Upon further inspection, the contact became aware of an abnormal electrical burning odor entering the cabin of the vehicle. The vehicle was taken to a local dealer, where it was diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

I am reporting a recurring auto idle stop no-restart and starting-system failure in a 2024 Honda Ridgeline. At approximately 35,072 miles, while stopped at a traffic light with auto idle stop engaged, the engine shut off but failed to restart when the brake pedal was released. The vehicle remained disabled in the intersection until it was manually restarted, creating a risk of a collision. An authorized Honda dealer found both positive and negative battery terminals loose, tightened them, reported that the battery passed a load test, found no diagnostic trouble codes, and returned the vehicle. The battery had already been replaced at approximately 30,238 miles after a slow-start complaint and a failed battery test. The condition recurred at approximately 42,563 miles. After the engine shut off at a light, the vehicle displayed an orange “p” and “system problem detected - shift to park,” went into neutral, and required a manual restart before drive could be restored. The dealer later reported that the replacement battery tested at approximately 197 cca against its 650 cca rating, but no root cause for the rapid deterioration or the shutdown/no-restart condition has been identified. The vehicle now intermittently cranks slowly and appears strained while starting. No permanent repair has been completed. The vehicle is available for inspection. The condition creates a safety risk because the vehicle can fail to restart or move from an intersection and may enter neutral unexpectedly.

Vehicle has stalled after being stopped at red light. Does not occur all the time. Only when in idle mode.

Between 1,000-1,400 rpm there is a lower end engine knock. Sounds like a bearing.

The automatic engine stop/start system is a safety hazard. On multiple occasions with two different drivers (husband and wife owners), the engine has stopped just as the accelerator is pressed after waiting for traffic to clear at a stop sign or while waiting to enter a street from a driveway or parking lot. The delay when expecting the vehicle to accelerate has nearly caused accident(s) several times. Drivers are forced to switch off the automatic stop/start system every time the vehicle is driven since it defaults to active and it is not safe to use. The system should be permanently disabled or at least programmed to be disabled as default when engine is started. This issue was reported to the local Honda dealer during the first routine service--owners were told that nothing could be done by the dealer. The service advisor suggested that we contact manufacturer or NHTSA directly. The incident date and mileage were entered below for yesterday since that was the latest event. It has happened numerous times since the vehicle was purchased in July 2024.

Receiving pop up faults on instrument panel. Ie battery low voltage, adaptive cruise sys problem, road departure mitigation sys problem, sys problem detected shift to park, to start engine brake and push start, idle stop engine will not restart all of these issue donot throw codes to the main ecm or bcm so dealer can't trace the problem. This has been going on since March 2025.

4 times since I owned the truck it has stalled at traffic lights. The dashboard tells me there is an issue and tells me go in park. Then put my foot on the brake and start it normally. It does not restart. After 20 clicks twice it restarted only after I exited the vehicle, locked the door and reentered the vehicle. One time I was left at the light for an hour waiting for a tow truck. A police office tried to start it, and he put his foot on the gas. Eventually it started. The truck has less than 1,500 miles on it. The dealerships that have seen car did not find an error code so there is nothing they can do at this time. I took a video today when it happened for the 4th time to see if it helps. I saw online a similar problem with the pilot from 2020-2022.