Table 1 shows two common tire related problems of the 2016 Hyundai Elantra.
| Problem Category | Number of Problems |
|---|---|
| Tire problems | |
| Tire Tread/belt problems |
I purchased a new vehicle, 2016 Hyundai, from a local dealer, with a current mileage of 47,000. Hankook tires were oem with the vehicle. I religiously bring my vehicle into the dealer for all maintenance, including rotating and balancing the tires every 3,000 miles. The first set of tires failed (less than 3/32) at approximately 23,000 miles. The dealer indicated that I need new tires and that the tread wear failure was more than likely due to a defective set. So, they sold me another set of the same tire. I was in the dealer the other day for maintenance, oil change, tire rotation, etc. And was told that the new set of tires have 3/32 left on them and that I need a new set of tires. These tires have approximately 24,000 miles on them. The hankook tires that I have are supposedly warranted for 70,000 miles. The tread failure at 24,000 miles means I have approximately 1/3 of the use - advertised warranty and actual life expectancy is fraud - it is no where close. It is a gimmick to prorate and hook the consumer into buying another set of tires. The dealer is trying to sell me, yet again, another set of tires. At this point I have gone through two sets of hankook tires, within 47,000 miles. This is not normal. Oem tires on my Honda lasted twice as long before having to purchase a new set. Yet, the oem and new set that I purchased are averaging 23,000 miles each, with a said warranty of 70,000 miles?.
The contact owns a 2016 Hyundai Elantra equipped with waterfall tires, tire line: eco dynamic, tire size:195/65/r15, dot number: 48aeyuen. The contact stated that while performing an oil change on the vehicle, the contact discovered that the steel belt was exposed on the front driver’s and front passenger’s side tires due to severe tread separation. The dealer that sold the contact the tires was notified of the failure and informed the contact that the tires had exceeded the 90-day warranty period. The contact was then informed that the tires were still covered under warranty through the manufacturer. The contact made several attempts to reach the tire manufacturer through email but had not received a response. The tires were replaced. The tire failure mileage was approximately 12,000. The vehicle failure mileage was approximately 134,000.