general problems of the 2007 Hyundai Entourage

In June of this year, we received an �important safety recall� from Hyundai, instructing me to park my car outside and away from structures and other vehicles until a repair is completed. I brought the car to russell westbrook Hyundai in garden grove on June 15th of this year. We were told that it would be ready later that day. Then the 16th. Then the 17th. Then the 18th. Then the 19th. Then I was told the parts would arrive in a couple of days and did I want to leave the car there. I declined. On June 22, I called the parts department and was told the parts would arrive in the middle of July. I called at that time and I was told it would be the end of July. I was advised that I would be contacted within 3-5 days. Two months have gone by with no further word. I'm 77 years old and I'm uneasy driving this car.

When I took my car in to comeback Hyundai to repair recalls 03/28/2018 the car was purchased 10/28/2008 first owner and I purchased the car 02/15/2018 I was told to take the car in for recalls 03/20/2018 however the dealer gave me a complete on recall only to find out they never did the work they invoiced. I called Hyundai head quarters but was told only the first buyer is covered. Ashley 09/19/2019 09:59am 714-965-3828 I was told it was 10 years from date of first purchase not the first buyer. On Saturday September 15,2018 I went back to the dealer ship because the latch that was told that was fixed was in fact not they then admitted there error then was telling me they could not fix my car right then. I lost trust in there dealership and call there corporate number 1-800-633-5151. How can I trust a mechanics who claims they fixed something when in fact they did not.

Hood latch recall.

Power doors won't open or close completely.

Took in my vehicle to a Hyundai dealership to repair a recall (hood latch) and get inspected while I was there. They said I had a major oil leak and would cost 2,000. And it could be a fire hazard. Valve cover gasket was leaking on the alternator. My husband changed the oil and that had a small leak when we got the vehicle but over time it was covering the alternator. We left after we paid for an inspection that didn't pass. We never had a problem with it passing other year at local places. Then we saw online how other Hyundai's had a recall for the same problem we were having. I feel like the dealership knew this and was looking to make a profit off of us regarding this manufacturer defect.

I was driving the speed limit when all of sudden my hood flew up, smashed my windshield, thank god I was able to pull over and no one was hurt but, my hood was crunched and my windshield shattered, set up an appt. With Hyundai dealership as they told me the latch for hood had been recalled. On my way home stopped for gas, pulled in behind a man with his young child in a car seat when the van just started to accelerate, I couldn't stop, even holding both feet on the brake peddle, my husband reached over and turned the van off. We slammed into the back of the car with the baby in it, again, thank god no one was hurt but had these been different circumstances who knows what would have happened. Have no idea what caused the van to accelerate, and am really afraid of driving now.

Vehicle was on highway and had traveled approx 8 miles then while lightly braking from 50 mph. Hood flew up and broke windshield and damaged hood. I believe this to me a secondary hood latch failure similar to the recall for kia sedona which is nearly identical to the Hyundai Entourage. Kia and Hyundai produced these cars as a joint venture vehicle.

When I tried to pull out onto the highway, the accelerator wouldn't work. The van was coasting slowly, but the gas pedal had no effect, even pushed down to the floor. I was able to pull off to the side of the road, and the esc off light, and the check engine light were both on. I turned the vehicle on and off, and it started working again. The check engine light is still on. This is a major safety issue. I was lucky that day, because there wasn't any traffic coming, but if I was on a busier highway, it could have caused a major accident.

When I researched the recalls for the Hyundai Entourage 2007 I found a recall (internal recall campaign 110) and when I called I was informed that my van was not part of the recall, even though I am having the exact same issues listed on the recall, intermittent operation of the push-button start feature, affected the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the park position and cause the electronic stability control (esc) malfunction light to illuminate. They were unwilling to assist me in fixing this issue and told me that I would have to pay out of pocket to fix the problems. 2007 Hyundai Entourage service brakes, hydraulic:switches:brake light, exterior lighting:brake lights:switch NHTSA campaign #13v113000.

Coming into my driveway, which I had done thousands of times before, pushed the open button on the van's mirror, my foot on the brake waiting for the garage door to open, my daughter to get out. However, before she could remove her seat belt, the van lunged forward with such speed, we were both screaming in shock. It smashed thru the garage door lunged with such force tearing down the closet in the back of the garage, running over lawn mower and power tools, and smashing everything in its path. My daughter, who is a professional driver, slammed it into park, and I turned off the key, still in shock. My foot felt like it went thru the floor I was on it with such force. My husband heard the crash (he is nearly deaf)so he rushed to pull me out as I was stunned, my daughter got out, called 911 as she smelled gas. The fire dept came and turned off the gas, did a meter reading and there was no natural gas leaks. In all my 60+ yrs of driving all types of vehicles, all over the world, my husband is retired military, I have never had anything like this happen. We were planning on packing the van to leave on a trip, if I would have been on a hwy or school zone or at a busy section of town, I shudder to think what would have happened, perhaps we would have been killed or worse, others would have been injured or killed. I've driven with the same insurance CO. For 59 yrs and have a super good driving record, to this day, I can not get into a car or van and drive. . . This has really made me realize, that cars/vans are unsafe today. When my husband talked to our mechanic's, they told him, it happens often, that a garage door opener can set off the electronics in a van or car and it will lung forward out of control. Omg something needs to be done to make them safer not more gadgets.

Beginning in August of 2013 our Entourage started experiencing episodes of randomly not starting, with episodes occurring about every two weeks, sometimes more often, sometimes less. For awhile we suspected it was an issue with the battery, but after replacing the battery twice now, we know it is not an issue with the battery. We do know now that it is a condition known as an intermittent, no crank/no start. We do not know for sure why; however, we suspect, per a technical service bulletin put out in August of 2007that we found (#07-90-009), that it is due to a faulty ipm module. Hyundai refuses to acknowledge that bulletin or to cover the repairs since it is not under warranty, and a diagnostic is proving futile (per our experience of having a diagnostic performed that turned up nothing) since the problem resolves itself after sitting for some time, therefore, by the time the mechanic is able to see it is no longer exhibiting the problem, so we are left not only not knowing when our vehicle will start on a recurring basis but unsure as to what to do about this problem.

The power sliding rear doors began to intermittently fail to properly close and latch during the first year of ownership. After numerous attempted fixes by the dealer (one under recall) the problem has still remained and even gotten worse. Now these doors almost always fail to properly latched closed and have slid open on several occasions when the vehicle was moving.

Since this first incident we have had problems with our power sliding doors on our van. The doors have done the "dinging" the crunching and grinding noise, opened when turning a corner. Often comes unlatched and makes the light come on and the alert. This has happened mostly on the passenger side but we have had issues with both doors. I'm tired of fighting with it and have run out of warranty so now I have to pay to get it fixed and haven't had the extra cash to do so. Maybe if someone dies from this Hyundai will take notice, guessing that's what it's going to take. They realized they had a lemon on their hands, why do you think it was only made 3 short years.