Car Accelerates On Its Own Problems of Hyundai Entourage

The contact owns a 2007 Hyundai Entourage. While driving 55 mph and getting off an exit ramp, the vehicle suddenly accelerated, pulled to the left and became out of control. The vehicle crashed into a tree. The air bags did not deploy. The driver and passenger were injured and transported to the hospital. A police report was filed. The manufacturer stated that they would send someone to inspect the vehicle. Prior to the failure, the vehicle had not been repaired on the front suspension and steering mechanism; when the contact went to pick the vehicle up, he was told that the tie rod, ball joints and control arm were also replaced. Other parts needed to be repaired but were on backordered. The failure mileage was approximately 32,000.

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While driving up an incline the vehicle began to make a grinding noise. Shortly thereafter the car began shaking, with the check engine and esc lights both coming on, then a sudden stoppage of acceleration, and then engine shut down while the vehicle was still in motion. This caused the immediate loss of steering and the brakes to go soft. The vehicle sat for 10 minutes before re-starting; however, after driving approximately 100 feet, the car once again made the grinding noise, engine and esc light illumination, shaking, and then shut down. This is the third time since purchasing this vehicle in March of 2008, that the engine has stopped working while driving. The dealership has replaced a throttle sensor twice, the last time being October 18, 2009, and it is currently in the shop again for the same problem. This is just one of several ongoing problems and concerns with this vehicle. Most notably outside of the sudden loss of power and engine shut off described, the brakes have been checked on several occasions for noises, violent shaking, and loss of function to which the dealership states that they are not worn or warped or this is normal for this vehicle. The tires have no grip and spin on both dry and went road conditions making sudden acceleration impossible and dangerous. The vehicle has also been checked for the lack of gas mileage approximately 13 mpg city and 16 mpg highway, well less then the 19/21 on the sticker.

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2007 Hyundai Entourage. Consumer states unintended acceleration. Consumer requests reimbursement for additional costs. The consumer stated when she attempted to apply the brake to stop a stop sign, the engine revved at a high rate. The consumer quickly placed the vehicle into park. The second incident occurred while running errands and the same thing happened. The consumer drove to the dealer. However, they were unable to find anything mechanically wrong with the vehicle.