Front Seat Head Restraint problems of the 2014 Hyundai Equus

The contact owns a 2014 Hyundai Equus. The contact stated that while driving approximately 40 mph, the driver's side head restraint suddenly deployed from the seat. The vehicle was taken to the dealer and the contact was informed that the head restraint needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred with the passenger's side headrest, and the headrest was replaced. The manufacturer was not made aware of the failure. The failure mileage was 95,156.

The contact owns a 2014 Hyundai Equus. The contact stated that while his wife was outside on a hot day, upon opening the door, the front headrest air bag deployed without impact. There were no warning lights illuminated. The contact stated that the failure was possibly caused due to the heat. The contact called the local dealer and was informed that there no previous reports of the failure. The contact was informed to scheduling an appointment to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 79,850.

The front passenger headrest split open spontaneously. There was no external impact or crash. There was no pushing/pulling or other preceding incident to cause this. It appears that the internal plastic part of the headrest failed.