Table 1 shows two common tire related problems of the 2009 Hyundai Genesis.
| Problem Category | Number of Problems |
|---|---|
| Tire problems | |
| Tire Pressure Monitoring System problems |
On April 21, 2010, I took my wife's Hyundai Genesis in for servicing. The previous servicing was done at 8,936 and there was no wear problem involving any of the tires. The mileage on April 21 was 13,839; less than 5,000 additional miles. At this appointment I was informed that all four tires no longer met minimum tread standards for safe operation. In fact, areas of the tires had no tread at all and the dealer invoice stated that the "tires require immediate replacement. " even though I have an extended warranty on this vehicle, I was informed that Hyundai does not warrant the tires on the Genesis. I expressed to the dealership that they had put my family's safety at risk -- with my wife driving our grandchildren around town on less than a measurable level of tread, posing a dangerous safety situation, with no knowledge of what was occurring to the rubber. The dealership, through its sales manager, did not want to address the safety issues involving its tires. The response was "it's not our problem. " I believe it is Hyundai's problem. After subsequently checking general websites, the tire issue is one they are aware of. However, they appear to be waiting until someone suffers a loss of control, a blowout, or an accident possibly resulting in a death before they take action. I believe Hyundai of America and its dealerships: 1. Are deceptive in their advertising practices. 2. Knowingly placing a defective product on their Genesis vehicles. 3. Actions are fraudulent, since they do not disclose to consumers that they do not warrant the tires on the Genesis. 4. Should be issues a "cease and desist order" involving these tires ( dunlop, sport 5000, p235/50r18). And 5. The NHTSA fine Hyundai for their civil, and potentially criminal, fraudulent conduct by knowingly violating national safety standards. Additionally, I am making a claim to Hyundai for reimbursement of the $736 I had to pay for new tires. (I kept the worn tires to prove my case. ).
The contact owns a 2009 Hyundai Genesis. While parked on a slight incline with the engine turned off, he exited the vehicle. Unexpectedly, the vehicle rolled backwards in the parking lot. The front passenger was able enter the driver side seat to turn the engine on and place the gear shifter into 'park". There were no injuries or damages. The vehicle was taken to an authorized dealer. The technician was unable to duplicate the failure. The vehicle has not been repaired for the malfunction. The failure and current mileages were 15,000. Updated 02/23/10. The consumer stated the tpms light illuminated sporadically. Updated 08/11/10.