general problems of the 2011 Hyundai Genesis

The window regulators are built with a hard plastic that essentially melts in florida heat and then your windows just drop. Each window in my car has dropped and will not go back up without paying Hyundai a lot of money to repair the window. For instance, in December 2022 I paid Hyundai $660 to repair the right rear window and in August 2022 I paid Hyundai $651 to repair the left rear window regulator (second repair). Now the front driver side window has to be repaired for the second or third time. The parts were ordered and just the parts will cost $900 and I still will have to pay the labor expenses for inferior made materials. The driver side window was replaced and a new regulator was installed by napleton Hyundai in west palm beach. I do not have the paperwork for the repairs made by napleton. Then coastal Hyundai in melbourne, florida worked on the rest of the windows including putting in a new regulator in the driver side and will install a new motor. These windows are neither reliable nor safe and should not have been constructed with plastic. They just fall and will not go back up. The window parts should have been recalled and replaced. I attached a copy of the invoices that I have paid already and could locate. Also, I want to report that when I contacted Hyundai to issue a complaint about the right rear window in December 2022 it took 30 days for the customer service representative to respond to me. He apparently, would document that he planned to call me in the computer and never followed through. I called and asked to talk to his supervisor and was told that I would have to talk with him. Not having a supervisor to talk with was also a problem because he knew that I could only talk to him so he took his time. I don't know if anything will be done but I wanted to document my concerns.

Car has shut off twice while driving at a slow speed. Jerks then shuts off while in drive and foot on brake. I had to put the car in park and restart it with no issues. No lights or any thing came on. I was at a stop sign.

Freeway driving at speed limit (65mph) passenger seat head rest self energized causing passenger to become unconcious for one or two minutes, without warning. Auto had no accicents nor any other damage to headrest or seat. Passenger comment after he became concious was "why did you hit me. " preceeded by a noise like a metal pipe being dropped. There was no reason for the 'rear end collision sensor located at seat base to energize. The headrest came forward striking back of head causing a possible concusion. A different result would have caused death if it was the driver side. Failure was caused be spring tension continious on plastic and both the front and rear pieces, but only the front part is available for repair. This forces replacement of the entire headrest assembly. (quoted $792). Repair not available in a timely manner.

"takata recall" > my 2011 Hyundai Genesis sedan has been granting many problems with starting. Sometimes it will start up immediately, then sometimes it will start slowly or not start at all and simply revert to a clicking and no start. This seems to also be giving many other drivers problems as I look online. Please update this information as I do not wish to be left stranded. The vehicle is off when this problem occurs.

Not started.

The screen where the navigation is freezes and you cannot see to control to regulate the air or to connect via bluetooth for hands free. If you turn it off and on it still will not clear the screen and you are stuck with a logo. Navigation won't work and you are stuck. It has happened multiple times over 40 times in the last year.

The rear tires wear incredibly quick 60,000 mile tires in 11,000 50,000 mile tires in 19,000 cheap tires even quicker. I took the car into Hyundai for them to take a look at it and the said everything was fine with the car. Everything checked out the alignment was fine. I took the car to my mechanic he said the alignment was fine but there has to be something wrong with the car for this to happen. He said he would have to take the rear end off the car to find out where the problem is. I called Hyundai and they asked me to go to another dealership and have them look at it which I did and they said nothing was wrong with the car and charged me $134. 70 when Hyundai themselves asked me to take it to them . There is definitely something wrong and Hyundai keeps trying to blame the tires. This is a severe safety hazard . After the first set wore down I thought it was the tires. Put on michelin pilot a/3 a very good tire was coming home on the highway it started raining and I went sideways. Luckily I caught it in time and straightened the car out. I had no idea why this happened until I got home driving extremely slow in the right lane to find I had no tread after 11,000 miles on the michelin's. The car has less than 40,000 miles and this will be the 4th set of rear tires.