general problems of the 2020 Hyundai Kona - part 2

The contact owns a 2020 Hyundai Kona. The contact stated that on various occasions, while driving at speeds or coming to a stop at a stop signal, the vehicle stalled and lost motive power. The vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to a local dealer to be serviced under TSB 22-01-043h (engine monitoring logic) and the mechanic was made aware of the failures; however, the failure could not be duplicated. The contact stated that the failure was recurring and that the forward collision warning message was illuminated when there weren't vehicles nearby. The contact stated that the vehicle was then taken to an independent mechanic, where it was diagnosed that the camshaft sensor and exhaust sensor needed to be replaced. The vehicle was taken to a second independent mechanic, who confirmed the previous mechanic's diagnosis. The vehicle was then taken to big star Hyundai (18100 gulf fwy a, friendswood, TX 77546), where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000.

My vehicle has a damaged cylinder bore due to the safety recall about the Hyundai 2020 Kona piston problem. My engine light keeps going on and off… my issue is that Hyundai has caused the defect and my vehicle is on verge of breakdown, the problem I have is that they can only fit my car in for service in a months time…so I have to drive for another month with a possibility of breakdown.

. . . Three times in one week (twice with me, and once with my wife), while driving in traffic the engine shut down completely, and we had to coast off the road to restart the engine. . . Could easily have been deadly. . . I have tried to contact my dealer, but continually on hold. . . Have left message for call back. . . Afraid to drive car. . .

Came off the frwy and stopped and once I got back and accelerated the car began to make metal grinding sound from the engine drove immediately to the dealership that was less then quarter of a mile away. I left it over night and was told the next day it was not safe to drive at all and there was no loaner cars or rental service. 5 days later a loaner was provided. There was no warning light or alert sound for me to know there was something wrong. The car could had stopped on the frwy and caused a major accident. The dealership determined the short block needed to replaced and took action to have it covered under warranty. The car had 13,500 miles on it at the time and 30 days later a new short block was installed and completed with no extra warranty.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v301000 (engine). The contact stated that while driving at an undisclosed speed, knocking noises were heard and the vehicle lost motive power. The vehicle was taken to the dealer and the dealer performed an oil change and oil consumption test after every thousand miles on three separate occasions. The first time the vehicle consumed half a quart of oil. The second and third times, the vehicle consumed a quart of oil. The dealer informed the contact that the vehicle had passed the engine vibration test and the recall was not repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 12,448.

The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA campaign number: 21v301000(engine). The contact stated that while driving at 30 mph, an abnormal knocking sound began to emit from the engine as the vehicle began to hesitate and the check engine light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer. The dealer confirmed that the failure was linked to the recall; however, the parts for the repair were not yet available. The manufacturer had also been notified of the recall and offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 6,000.

The contact owns a 2020 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty was replaced. The contact was informed that the repairs would be performed several months later. The vehicle was included in NHTSA campaign number: 21v301000 (engine). The contact stated that the manufacturer and dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. Parts distribution disconnect. The failure mileage was 11,000.

The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA campaign number: 21v301000 (engine) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, the steering wheel was making an abnormal sound and the vehicle hesitated while accelerating. Additionally, the brakes were making abnormal squeaking sounds. The vehicle was taken to the dealer and the dealer performed an engine inspection test and the brake pads were replaced. However, the dealer informed the contact that it was safe to drive the vehicle with the steering wheel making abnormal noise. The manufacturer was made aware of the failure and opened a case and informed the contact that the piston noise sensing system software for the recall was available for update. The failure mileage was approximately 17,000.

The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA campaign number: 21v301000 (engine) however, the dealer informed the contact that they were overbooked and could only schedule the recall repair in late October. The contact stated upon starting the vehicle, she heard abnormal knocking sounds coming from under the hood. The contact was unsure whether a warning light was illuminated. The contact stated that the failure had been reoccurring while driving. The contact also stated that whenever the vehicle was overheating, the vehicle shuttered violently while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and informed the contact that they could only complete the recall repair in 19 days. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.

2020 Hyundai Kona. Consumer writes in regards to NHTSA safety recall 21v-301.

Engine light and engine shaking/sputtering on 8/27/2021 and car stalled out while on interstate at 55 mph. Car taken to alexandria Hyundai on 8/30. Test confirmed that car failed engine piston test and was told that engine would be replaced. Call to Hyundai corporation (case #18719921) on 10/7/2021 reveals that request by dealer for engine to be approved for replacement is "pending. " it is now 10/11/2021 and car has not been repaired. I think 6 weeks and counting to remedy issue per recall now approaches "failed to remedy the defect within a reasonable time" and dealer should make repair/replacement a priority or replace vehicle at no cost as it only has 14k miles and is less than 1 year old (purchased on 5/31/2020).

This vehicle was under recall by Hyundai ( campaign 203 ) for defective piston oil ring. Since day one of owning the vehicle I would notice oil level low by at least a 1/2 quart ( I would top off). After several trips to the dealer they installed software to detect vibration and it passed . So they said just run it until it dies only then we can replace the engine . Hyundai has since removed car from recall lookup list. Went to 2nd dealer and I'm going through a oil consumption test . They found it uses . 4 to . 5 quarts ( 2 more tests due) . They say this is normal and they probably will not be able to fix the excessive oil consumption . I have a 2020 Kona with 10,000 miles that can't make it through the oil change cycle with out using oil the oil . I don't know what to do at this point Hyundai is not honoring the recall . They are trying every trick in the book to avoid their obligations.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v301000 (engine). The contact stated that while driving at an undisclosed speed, there were clicking noises heard. The vehicle was taken to the dealer for the recall repair. The dealer performed an oil consumption test after 1,000 miles on two separate occasions and diagnosed that the vehicle was consuming an excessive amount of engine oil. In the first oil consumption test, it was found that the vehicle had consumed 3 quarts of oil after 1,000 miles. The second oil consumption test found that the vehicle had consumed 2 quarts of oil after 1,000 miles. The vehicle was not repaired, and the dealer informed the contact that the manufacturer wanted a third oil consumption test after 1,000 miles before the recall would be repaired. The failure mileage was approximately 9,000.

The contact owns a 2020 Hyundai Kona. The contact received a recall notification for NHTSA campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle completely died while driving. It was as if I was pressing the gas pedal and I had run out of gas but I had a full tank. Electronics were fine however the engine was extremely hot beyond normal operating temperature with the engine and oil light flashing on and off. The sad part is I just had this vehicle inspected by Hyundai.

Hyundai is not being proactive in addressing this recall. My car has less than 10,500 miles and is already losing oil. I am afraid to drive this vehicle! please help!.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v301000 (engine) however, the part to do the recall repair was not available. The contact stated while driving at an undisclosed speed, the vehicle stalled on three separate occasions. The vehicle was towed to the dealer. The tow truck driver had inspected the vehicle and informed the contact that there was no oil in the engine. The dealer was made aware of the failure but informed the contact that there was no remedy available. The vehicle was not diagnosed nor repaired. The vehicle remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 20,500.

I was told not to drive this vehicle due to risk of crash and or fire. I have contacted Hyundai for 5 weeks and have gotten nowhere. I need this vehicle to drive to florida from new mexico on August 18,2021. I have made 37 calls to Hyundai with zero results. I have no other vehicle to drive. Please help. Thank you.

June 25th I noticed a knocking sound on my vehicle. On June 28th I was driving and noticed the knocking sound and was unable to accelerate. I had to exit immediately. The engine shut off and I was unable to restart my car. I waited a few minutes and checked the oil. The engine was smoking and the oil was bone dry. I then got some oil and put it in the car but the vehicle would not start. I had to get it towed to the dealership on Tuesday, June 29th. I was then told that it wasn't the recall although my car did everything listed on the recall except catch on fire. The dealership is saying there is too much oil in the intake. They are giving me the run around and will not return my calls. I have to physically go up to the dealership in order to get feedback. They only tell me that they do not know when I call them.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Hyundai Kona. The contact had received notification of NHTSA campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the of the issue and confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Accident due to recall.

The contact owns a 2020 Hyundai Kona. The contact stated while driving 35 mph, the check engine warning light illuminated. The contact continued to drive to the residence. The warning light remained illuminated, and the vehicle was taken to the local dealer to be diagnosed. The contact was informed that the oil level was very low. The engine oil was topped off. The contact left the dealer and while driving at an undisclosed speed, the vehicle lost motive power and stalled several times with the check engine warning light illuminated. The vehicle was taken back to the local dealer to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 12,000.

The malfunction light came on. Called Hyundai service center the next day. Told they could not get me in for 2 weeks. Called service dept again the next day bc the vehicle was stalling. Service looked at car quickly the next day. I was told engine needed oil, he put some in and let me go. Right after leaving, light went back on and car was stalling. Called again and finally got them to look at it 2 days later. I was told it needed a new engine and it will take 3-4 months to get an engine. I was accused of driving without oil in the car. Not true. A couple of days later I received a recall notice explaining the exact thing that happened to my vehicle. The recall was issued on April 28 so the dealer must have known about it and never told me. They let me drive away in a vehicle that could catch on fire and had a recall on it. I do not have a loaner car bc supposedly they don’t have one. Service manager was very rude and the general manager was too. I’ve called twice for a loaner and was never called back. My car is 1 year old, has 12,000 miles on it and they inspected and passed it one month prior to the malfunction light going on. I had to beg the service manager to look at my car bc I was scared to drive it. Burdick Hyundai in cicero,NY should not be allowed to operate if they are ok with their customers driving a recalled vehicle that can catch on fire. Very scary!.

Car is 1 years old, just over 4600 miles on it. . Over the past month, vehicle stalled 4 times, twice while slowing to a stop during traffic on the freeway, on different days. Thankfully the car started back up again, as I was in the middle lanes both times. Then stalled again once more after each freeway stall, also coming to a stop. Vehicle also seems to be using a lot of engine oil. Started getting dashboard messages needing service. Then a few days after the car stalled for the fourth time, my engine light came on. So I had my car towed to the dealership for service on 6/24/2021. I really feel this is a safety concern, I don't know what I would have done if the car did not restart while I was on the freeway. I could have had my 4 year old niece with me. Only warning light, was the engine light and dashboard said I needed service. Car is currently still in the shop, but they called me today and said the diagnostic shows a cvt (something) insulator failed and they have ordered the part.

After taking my vehicle for an oil change, I had to fill the engine with 1 1/2 quarts of oil less than a month after. I took a trip that was less than 1000 miles and had to add 2 1/2 quarts of oil. I took my vehicle into the dealership and explained the issue which turned out that there was a recall. They put me into a loaner because I refuse to drive a vehicle that could potentially cause harm to myself or my family. I then called Hyundai. The acknowledged the recall and provided me with a case number {18373693}. Was told someone would call me in 10 days. To date no one has called me. Was told I had a case manager which turned out to not be true. I am beyond livid! I'm paying for a vehicle I cannot even drive. Something needs to be done.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that while driving at 60 mph, the vehicle started to lag while depressing the accelerator pedal with several unknown warning lights illuminated. Upon restart of the vehicle, the contact drove slowly back to her home where several warning lights illuminated again on the instrument. The vehicle was driven to a local dealer where it remained since the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 11,000. Parts distribution disconnect.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v301000 (engine) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On 30 may 21, I was getting ready to pull into my driveway, stopped the vehicle to let a passenger out of car, when suddenly the vehicle accelerated at a high speed crashing into my house. I nor the braking assist could stop the vehicle, resulting in the collision with house. I and my passengers sustained seat belt injuries.

The contact owns a 2020 Hyundai Kona. The contact stated upon starting the vehicle, she heard an abnormal knocking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that the vehicle was included in NHTSA campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact stated that she had not received a call back however, she received a recall notification. The vehicle was not repaired. The approximate failure mileage was 18,000. Parts distribution disconnect.

The contact owns a 2020 Hyundai Kona. The contact stated while stationary, the vehicle stalled. The vehicle was slow to restart. The check engine warning light was illuminated. The contact received notification of NHTSA campaign number: 21v301000 (engine) however, the part to do the recall was not yet available. The vehicle was taken to the local dealer who stated the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 8,000. Parts distribution disconnect.

Our car stalled out multiple times within a 5 min increment. We took it to the shop and it has been there for over 30 days. We have no case manager from Hyundai and no estimated time for a fix. We're getting charged out of pocket for a rental that is going on for 30+ days and Hyundai will not: 1. Call us back and give us a case manager 2. Tell us how to be reimbursed for these expenses 3. Provide a timeline or estimate on fixes.

My engine is consuming more engine oil than it should be. It is consuming 1. 5 quarts every 1,000 miles due to a manufacturers defect. I have attempted to reach out to the dealership service department for a resolution in which they have been unable to provide. I purchased this vehicle 05/25/2020 with 18 miles on it. The service department is wanting to charge a total of $1,000 to “test” for the defect. However, said defect is directly related to the recall that I was informed of on 05/03/2021. I noticed the defect in March 2021 when I realized there was no oil in my car. I had it serviced prior to that in late January and do not commute more than 8 miles round trip for work. The defect was experienced again on 06/09/2021 when my engine made a ticking noise while driving it. I again checked my oil to find there was none in it.

There has been no determination when the recall will be implemented. My car is already down over a quart of oil. There are less than 11,000 miles on the vehicle. I am afraid to drive the car!.

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.