Table 1 shows one common seats related problems of the 2025 Hyundai Palisade.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
Hello, I would like to report the rental company that rented us the car with 2 open recalls. The name of the company is nu car rental locating at 2900 se 6th Ave, fort lauderdale, FL 33316. It rented us a Hyundai Palisade with the plate number [xxx] from April 5 to April 10th, 2026. They knew that we needed a car for 6 people and that the 3rd row was going to be used. And the 2nd recall relates to the use of 3 row seats. Please see the rental agreement as a proof. I know the same company in orlando was under federal investigation for the same issue. To my knowledge, rental companies are prohibited from renting cars with open recalls by the federal law. Please investigate this company. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The powered operation of the third row in the 2025 Hyundai Palisade fails to stop if anything or anyone is sitting or placed on the third row seat. There has been a report of a [xxx] death with respect to this operation already in ohio and other injuries across the nation. Hyundai has already placed a stop sell on this vehicle but there are many other vehicles on the road at the moment that can cause additional deaths. There is no requirement to stop driving this vehicle by the NHTSA and it is giving Hyundai 18 months to find and test a remedy. We personally tested the operation with someone in the third row seat and the seat failed to stop closing when the rear compartment button was pressed. As an adult I felt that I would have been crushed if my partner did not reverse the operation. A child in that seat would have been killed. That button can easily be pressed by anything stored in the rear compartment while the vehicle is being driven. We leased our vehicle to carry grandchildren but now cannot use it due to the safety risks. Continuing to drive these vehicle is a serious risk of death and injury and the NHTSA should be protecting the consumers who still have these vehicles on the road. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The seat reclining system. When I clicked to fold the seats, it doesn’t detect if someone is sitting there so it folds in on the person and they get stuck on the person. The seat keeps trying to fold even if a child is in the seat or not. So it folds over and closes in on the child.
The third-row seats in my 2025 Hyundai Palisade are closing fully even when there are clear obstructions in the seat path. I tested this multiple times — including with case of water — and the seats did not stop, reverse, or provide any safety resistance. They closed completely each time. I am aware this exact issue has already been identified and recalled in the 2026 Palisade, which raises major concerns about whether the same defect exists in the 2025 model. After repeating the test with several different objects and getting the same dangerous result, I am extremely alarmed. This is a critical safety hazard for anyone seated in the third row. There has already been at least one reported death related to this malfunction, and knowing what I know now, I do not feel safe allowing anyone to sit in that row until this is investigated and resolved. This issue requires immediate attention and action. The risk is serious, foreseeable, and potentially fatal. I am requesting that Hyundai address this as a priority before someone else is injured.
My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a rollover crash. At this time, there is no available remedy for the third-row safety recall. Although no crash or injury has occurred, I regularly transport my children in this vehicle and am concerned about operating a vehicle that has been identified as having an increased risk of injury in a rollover crash without any available fix. The vehicle is available for inspection, and I have scheduled a dealership appointment to address the recalls that currently have available remedies. However, the primary safety concern remains unresolved due to the lack of a repair for the third-row issue. This situation raises concerns about occupant safety and the ability to safely transport passengers.
While sitting in the third row and attempting to grab something, my husband accidentally pushed the fold buttons and seats began to close on me. It continued to close until my husband was able to push the button to reverse it. It did not register there was a person in the way and I could’ve been seriously injured if he was not there.
Brandon Hyundai sold me this vehicle with an active stop sale. On February 20, 2026, I purchased a 2025 Hyundai Palisade from the dealership. After taking delivery of the vehicle, I discovered that the VIN associated with the vehicle was subject to an active manufacturer stop-sale related to a safety recall for which no remedy was available at the time of delivery. This critical information was not disclosed to me during the sales process and was not reflected in any documentation provided at closing, including the buyer’s order or “we owe” form. As a consumer, I relied on the dealership to comply with applicable safety requirements and to be transparent about the condition and status of the vehicle being sold. Upon discovering the stop-sale status, I returned to the dealership the very next day, on Saturday February 21, 2026, to address the issue. During that visit, I spoke with both the sales manager and the finance manager. At that time, I was told that there was nothing that could be done because I had already signed the contract and “the ink was dry. ” the seriousness of the concern I raised was initially dismissed. As I am sure you know, the contract should be void when selling a vehicle in violation of the law. Both of these managers promised me that the vehicle had undergone a safety check prior to delivery, which is not true, as later discussed. It was not until the following Monday morning, February 23, 2026, after escalating the issue again and speaking with another manager, that the dealership agreed to reverse the transaction. On that second attempt, the deal was unwound and my trade-in vehicle and down payment were returned to me. While I acknowledge that the dealership ultimately corrected the situation, the fact remains that the vehicle should never have been delivered to a consumer while under an active stop-sale condition. The initial refusal to address the issue when it was first raised with management was deeply concerning.
Vehicle is a 2025 Hyundai Palisade subject to Hyundai recall 292, concerning improper deployment of the third-row side curtain air bags in a crash, in noncompliance with fmvss 226 (ejection mitigation). Per Hyundai's recall notice, the remedy is still under development and no repair is currently available. The manufacturer has advised owners to continue driving while awaiting the remedy. The safety concern is significant because an infant is regularly transported in the third row of this vehicle. In a side-impact crash, improper side curtain air bag deployment increases the risk of injury or occupant ejection — a risk that falls directly on the person seated in the affected row. With no remedy available, owners have no means to mitigate this risk other than ceasing to use the third row entirely, which is not a reasonable long-term solution for a three-row SUV purchased specifically to accommodate additional family members. Regarding the specific guideline questions: the defect is a manufacturer-identified noncompliance and has not been (and cannot be) reproduced or inspected by a dealer, because no diagnostic or repair procedure exists. There are no warning lamps or pre-failure symptoms, as the defect would only manifest in the event of a crash. The vehicle has not been inspected by the manufacturer, police, or insurance, as no crash has occurred. I am filing this complaint to formally document the safety risk while a remedy remains unavailable, and to request that NHTSA prioritize expedited development and deployment of the fix.
I have attached a letter detailing the issues and the problems with the vehicle in pdf format.
I am reporting Hyundai motor America’s failure to remedy two active safety recalls on my 2025 Hyundai Palisade (VIN: [xxx] ) within a reasonable timeframe, despite multiple attempts to have the vehicle repaired. My vehicle has two open safety recalls involving critical occupant protection systems, including seat belt buckle assemblies that may fail to latch properly and a third-row occupant safety defect that increases the risk of injury in the event of a crash or rollover. On October 23, 2025, I brought my vehicle to the Hyundai dealership specifically to have the recall defects repaired. At the time of drop-off, I clearly informed the dealership that the purpose of the visit was for recall repairs. However, the dealership labeled the visit as a “maintenance appointment” instead of properly documenting it as a recall repair visit. The recall defects were not repaired. I returned to the Hyundai dealership again on February 18, 2026, after being promised that the recall repairs would be completed. Once again, Hyundai failed to repair the safety defects, and the recalls remain unresolved. It is now February 20, 2026, more than four months since I first presented the vehicle for recall repair, and Hyundai has failed to remedy these critical safety defects or provide a clear timeline for repair. These defects involve essential safety systems, including seat belts and third-row occupant protection. I have four children who regularly occupy the rear seating areas, and I am deeply concerned about their safety. Hyundai’s failure to repair these safety recalls has placed my family at risk. Because Hyundai has failed to repair the vehicle within a reasonable timeframe, I am requesting NHTSA investigation and assistance. I am also requesting that Hyundai provide trade assistance, replacement, or buyback so that I can obtain a safe vehicle for my family, at no cost to me, due to Hyundai’s inability to remedy these safety defects. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The second row captains chairs are able to be buckled when any booster or car seats are in the seat. The seat belt buckle is too far flush into the seat, so when any car seat/booster seat is in the seat, the buckle is inaccessible and blocked and the seat belt is not able to be used. We had to purchase seat belt extenders so the seat belt could be buckled. We spoke to Hyundai corporate and the local service center and they confirmed nothing could be done.