Front Seat Heater/cooler problems of the 2008 Hyundai Santa Fe

The contact owns a 2008 Hyundai Santa Fe. While driving 45 mph, the passenger side seat became excessively hot. The passenger observed that the seat was on fire. A fire report was not filed. The contact extinguished the fire. The passenger sustained burn injuries to her hands and buttocks but did not receive medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,002.