Car Accelerates On Its Own problems of the 2012 Hyundai Santa Fe

The contact owns a 2012 Hyundai Santa Fe. The contact stated the vehicle suddenly accelerated after she made a right turn. The failure caused the contact to crash into another vehicle. No one was injured. The contact had to continue to applying the brakes in order to stop the vehicle after it crashed into the other vehicle. The vehicle was towed to the dealer and it was not determined whether or not the vehicle was destroyed. A police report was filed. The VIN was not available. The failure and current mileage was 22,000.

The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving approximately 20 mph, the engine rpms increased excessively as the vehicle suddenly accelerated. The contact mentioned that the failure recurred intermittently. The vehicle was taken to a dealer where the failure was unable to be replicated. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 12,000 and the current mileage was 16,000.

I was at a major interstate interchange, over 6 hours from home when I heard a slight noise and the check engine light came on. The car decelerated, but I was able to pull over to the side of the road. As I put the car in park, I heard the engine suddenly revving, as if I were pressing on the accelerator. Car was towed to the closest Hyundai dealership, where it sat for a week, waiting for repairs because (I was told) the part could not be located anywhere in the u. S. On Monday morning, I called the service department to inquire about my car and I was told it would be fixed by Tuesday afternoon at the latest. On Tuesday, I called to check on the status of my car and was told that they expected the part to be in on the next truck. This scenario was repeated twice more. At the end of the 3rd day, I was told that the part could not be located and that my car would not be repaired. The warranty covers up to 3 days of trip interruption service, so I asked what I was supposed to do to get home for work and how to get back to my car. Hyundai consumer affairs told me my situation was a unique case and they set up another case # and told me to keep the rental and file the remainder of the cost to the second case after the trip interruption case was settled. I drove the rental car home and back to the service department again the next Saturday, when my car was finally repaired. I was out over $600, had a botched vacation, lost my trust in the safety of my vehicle and, as the icing on the cake, Hyundai has refused to reimburse me for the second claim. It scares me to know, now, that the throttle position sensor has been a problem since the 2007 model of the Santa Fe, causing unintended acceleration and sudden deceleration, putting innocent people at risk. It also scares me that this company conducts themselves in such a deceptive manner when dealing with vulnerable people.

The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving approximately 3 mph and making a right turn into a parking spot the vehicle lunged forward and suddenly accelerated independently. The vehicle crashed into a bush and went through a fence. The manufacturer was made aware of the failure and a complaint was filed. The vehicle was not repaired. The approximate failure mileage was 5,000.