general problems of the 2012 Hyundai Santa Fe - part 2

In July, I took my 2012 Hyundai to Hyundai service department for recall over defective connecting rod bearings that can wear out prematurely and damage engine. The service department inspected the engine and closed our case. No damage was found. In November 2021 just three months later our car engine completely gave out and we broke down on the road. The service department said it was the connecting rod bearings which caused the damage. But Hyundai refuses to cover the engine under the recall. They say we no longer have an open case. They also say it is not a recall but a service campaign and we are over the 150,000 miles warranty. Is this true or should they be honoring the recall? also they put our safety at risk by not replacing the rod bearings back in July.

On the way to get the recall fixed on this vehicle the car caught fire under the hood and was a total loss. This was a safety hazard to not only my family, but to the public passing by on the road. The fire service had to come put out the massive flames and the car was then towed to the dealer in athens GA.

I have a 2012 Hyundai Santa Fe the engine started making knocking sounds and had loss of power. Did some research on the safety recall for the engine and found it on there site. Vehicle was taken to local Hyundai dealer like there site stated for inspection on 10/15/21. Dealership then called 3 hours later and said it was not covered and found noise coming from lower engine crank as stated on the receipt. I then filed a case file with Hyundai #18907069 and phone number 8334628722 ext 65091. After numerous calls and leaving messages I never once spoke to my case manager. She said in a email that salvage title voids warranty, I sent evidence Hyundai calling it a safety recall witch is still covered. I received the email on November 24 haven't heard a thing since. There site said the engine can start on fire and could lock up at high speed causing a accident they called it a safety recall.

The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, there was a loud knocking and screeching noise coming from the engine and the vehicle struggled to accelerate and then stalled. The vehicle was taken to the dealer. The dealer and the manufacturer's insurance agent diagnosed that metal shavings from the ball bearings had gotten into the engine, causing engine failure. The vehicle was not repaired and remained at the dealer waiting for a complete engine tear down to verify the failure. The contact related the failure to NHTSA campaign number: 20v746000 (engine). The manufacturer was not made aware of the failure. The failure mileage was 64,268.

Was driving and the engine started making knocking noises and other sounds then started losing power until eventually stalling and the engine stopped and all the dash lights came on. After that the engine would not turn over or start again.

The engine on my 2012 Hyundai Santa Fe is locked up right now due to the engine recall with the rod bearings. I have had this vehicle at my local Hyundai dealership in colonial heights, virginia for 2 months now. The dealership is not providing service in a timely manor to fix this issue. My car has been sitting up there for 2 months and they keep telling me they need to take more pictures and videos of the engine to send to corporate. I think two months is plenty of time to get the required information up to corporate for them to accept this recall. I am very frustrated with this dealership because they will not even provide me with a time frame as to how long this process will take.

I received a engine recall notice and quickly went into Hyundai in April 2021 to have it inspected for thus recall. They performed the diagnostic testing and they informed me that my car does have the recall but passed the inspection so it’s fine. I didn’t feel comfortable knowing my car might fail but had no choice but to listen to the dealership. Fast forward to August, my husband and I were driving down to my parents on I-95 going 70 miles an hour when we suddenly heard a loud strange noise, then within seconds a loud bang. Smoke pouring out the back of the car, the car shuts down, engine light comes on, and we now have a potential deadly situation. Thank god my husband was driving, he used all his power to turn the wheel and safely get us off the hwy. I am upset that Hyundai knows ppl have bad engines and sends us off after an apparent awful diagnostic test to potentially die in an accident. If I was driving I know we wouldn’t be here today. Tow truck driver says he sees it all the time and we are lucky to be alive. I will attach a picture of the engine that we took when we pulled off the hwy. I pray no one has to go thru this but I know many people are. It’s just not right.

A connecting rod bearings in the engine wore out prematurely and damaged the engine while driving with my family. The car was not responding almost causing a catastrophe, I experienced mental distress and triggered my ptsd. When taken to the mechanic for inspection the damage showed a connecting rod cause a hole in the engine spilling and burning oil. There was no sound or warning lights until after the car's engine was damaged by this manufacturer fail. I did my research and I found others with the same engine issue. What's Hyundai next step in this case?.

The contact's sister-in-law owns a 2012 Hyundai Santa Fe. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the engine. The contact also stated that the vehicle would shut-off intermittently while driving at various speeds without warning. Neither the contact nor his sister-in-law had taken the vehicle to be serviced or diagnosed for the failure. Upon investigation, the contact discovered NHTSA campaign number: 20v746000 (engine) which he linked to the failure. The contact called a local dealer who informed him that her vehicle was not included in the recall due to the date the engine was manufactured. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 202,000.

The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving at 40-45 mph, she heard an abnormal ticking sound and the vehicle inadvertently stalled. The contact stated she saw black smoke coming from underneath the hood of the vehicle. The contact did not recall whether a warning light illuminated. The contact and her husband exited the vehicle. The contact stated as they walked back to the vehicle, they notice that the smoke has stopped. The contact and her husband did not sustain any injuries. A police report was not filed. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The contact stated the vehicle had been awaiting to be repaired under NHTSA campaign number: 20v746000 (engine) for five months as the parts for recall repair were nor yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 70,000.

2012 Hyundai Santa Fe. Consumer writes in regard to NHTSA safety recall 20v-746.

We were told by a mechanic that the engine needs to be replaced because the rod bearings wore out and are now inside the engine. This is similar to a current recall by Hyundai except our VIN is not included. Hyundai is unwilling to help us and the cost of an engine is more than the car. The car is not driveable and could have cause serious injury if the engine had blown up. It is currently being stored and is available to inspect. The check engine light came on initially which is when we brought it to the mechanic.

The contact owns a 2012 Hyundai Santa Fe. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer and was diagnosed with needing the throttle body module to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.

The rod bearing went out in my 2012 Hyundai Santa Fe with no warning.

Riding on a 6 lane very busy highway when engine on my 2012 Hyundai Santa Fe just quit. Only very lucky we were able to move over to the right lane. Cars were flying past, and right lane traffic had to stop to keep from rear ending us. I called police dept to send a car with blue light to help keep us from being hit. Also called tow truck to move us to dealership. Received a letter from Hyundai corp. Stating my car was in the recall for bearing damage. Informed the Hyundai dealership, modern Hyundai of concord ,n. C. Of receiving this letter. That was (10 )weeks ago. Still waiting on modern Hyundai to service my car. They keep telling me the corp office is requesting mor e photos of the damage. Been hearing that same line for over 3 weeks now. Just keep giving us the runaround. They should have enough pictures to make a movie by now. This has been the most scariest situation, and the most disparaging I have ever dealt with.

Driving my 2012 Hyundai Santa Fe,on harris blvd. In charlotte a multi 6 lane road. Tried to speed up to move into the center lane when everything died. Motor shut down with traffic zooming by. No warning of any kind. Was able to coast into far right lane,where we sat scared to death someone was going to plow into us. Car would not restart. Called police to sit behind us with blue light,and called tow truck. Had car towed to Hyundai dealer, who later reported engine was seized, and would cost $7600 for a used engine. I had received a recall campaign 198, id 20v746000 notice just days before this mishap, but dealer knew nothing about a recall. Even though it is all over the internet. My wife and I came very close to a disaster that day because of a known motor defect for this model and Hyundai continues to state remedy not availlable. Guess they're waiting on someone to get killed, which is going to happen.

The contact owns a 2012 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. Neither the dealer nor the manufacturer were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving 65 mph, there was an abnormally loud knocking coming from the vehicle. The contact pulled over to the side of the roadway and waited a little while before restarting the vehicle and continued driving to her destination. The contact arrived her destination and then decided to have the vehicle towed back to her residence. The contact later drove the vehicle to the local dealer advantage Hyundai (440 plainview rd, hicksville, NY 11801) to be diagnosed. The contact was informed that the vehicle was included in NHTSA campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.

I called huyndai and told them that my Santa Fe had an engine problem, which is the same problem with all of the ones recalled. They said that that VIN did not have a recall. I ended up spending a lot of money fixing the vehicle but I think that it should have been recalled.

Driving on the highway heard abnormal knocking coming from engine. Engine started to over heat pulled over immediately. Took it to the mechanic, he said sounds like a bearing going out. Not driveable.

My 2012 Hyundai Santa Fe I was driving home on the freeway, all of a sudden the oil light went on. So I immediately changed lanes to get off the freeway. I thought I need to get oil, than the engine light came on! I realized that I was losing power so got to the side of the road out of harms way. I tried to turn on the engine. There was nothing. I got towed to a auto repair shop. And left the car over night. It was so late to look at car. In the morning I called two different Hyundai dealerships to get help on perhaps an engine recall. At both places the forward me to someone to help me, but both location hung up on me. So I paid a $500 fee to the repair shop to look at my car. They had to remove the engine and finally said it would need a rebuilt engine and labor at a cost of $6000. So I could afford that. A friend looked up my VIN number and that there was a recall on my car. Now I have to find a Hyundai service who will fix my recall problem. I need to know what to do next. I'm 75 an my husband is 85. Looking to rent a car today.

The contact owns a 2012 Hyundai Santa Fe. The contact stated that upon driving at 55 mph, the contact stated that the vehicle shutoff as the check engine and oil lights illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to her home. The contact was able to restart the vehicle the next day as the check engine and oil lights disappeared off the instrument panel. The contact had an independent mechanic inspect the vehicle; however, since the check engine light did not appear, the vehicle could not be diagnosed. The contact then received a recall notice for NHTSA campaign number: 20v746000 (engine) and took the vehicle to a dealer where they informed her that her vehicle was fine and safe to be driven. A few months later, the contact received a second notice for the same recall and returned the vehicle back to dealer. After a second inspection, the dealer informed her that the engine needed to be replaced. The vehicle remained in the possession of the dealer for four months and upon return of the vehicle, the check engine warning light appeared twice on the instrument panel. The contact had informed the dealer of the failure and was informed not to worry about the check engine light unless the light started flashing. She was also informed that her vehicle could not be inspected for another two weeks. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

I was informed by Hyundai in December 2020 that their was an important safety recall on my 2012 Hyundai Santa Fe (VIN: [xxx]). The notice stated that his was very important and needed to be fixed because it could cause a crash. It is now the end of February and I have still not been contacted with a remedy. This is unacceptable. They should just replace the whole motor rather than risking our lives unnecessarily. We purchased the car new expecting that Hyundai would use the highest quality parts. Apparently they did not. We want Hyundai to resolve this safety risk immediately. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

~tl-the contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving on the highway at 70 mph the engine sudennly lost power. The contact was able coast the vehicle to the shoulder of the highway. The contact attempted to restart the vehicle but the engine did not responde at all to the restart attempts. The vehicle was towed to the dealer danbury Hyundai 102 federal road, danbury, CT 06810 (203) 825-5940. They initially tried to turn the crank shaft and then informed the contact that the engine had a major failure. They also said that they would have to get authorization from the manufacturer to pay partially for the repairs. The dealer made no promises that the manufacturer would agree to assist with the costs. The vehicle had a recall NHTSA number 20v746000 (engine) and. The contact called the manufacturer and they stated they would look at the issue on a case by case basis but made no promises on helping with the repairs. They also stated that the vehicle was not part of a recall. The contact discovered later on that the vehicle was part of a recall dated 12/01/20. The vehicle was unrepaired still at dealer. The failure mileage was 110,000just past the 100,000 warranty limit. Tf.

We were traveling on I-70 west accelerating uphill when we heard a sound from the engine. We stopped to check and then continued our travel when a part came off the engine. We were on the east side of the eisenhower tunnel and had to be towed to our destination in frisco. The engine is blown and will be costly to replace. We have 149,465 miles on the engine. Ths is awd. 10.

Tl-the contact owns a 2012 Hyundai Santa Fe. The contact received NHTSA campaign number 20v746000 engine. The contact stated while starting the vehicle there was an an abnormal odor of smoke detected. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 144,000. VIN tools confirms parts not available. Ap.

I was driving my vehicle on the highway at 60mph. I was on a slight incline and proceeded to pass the vehicle in front of me. Upon arriving to the upcoming town I noticed a distinct loud knock in the engine compartment and loss of power, I immediately pulled in to a service station. The mechanic informed me that is sounded like a connecting rod and driving it any further would not be recommended. I was quite a distance from home and so with a tow service and rental car I paid almost $700. 00 to get home with the vehicle.

Engine knock that caused engine to fail with less than 95,000 miles despite defaults maintenance.

Engine rattle one day, engine seize up during downshift getting off expressway the next day. Crankshaft bolt will not rotate.

Was driving on the highway and heard a loud knocking. Pulled off exit ramp and continued to find a safe place to pull over. After pulling over into a parking lot, the knocking in the engine was much worse. Called for a tow and was towed to a garage. The repair garage stated the motor had spun a main bearing. ( the oil filter was safed). After they did there work I decided to attempt to drive it to a dealer ship. On my there the piston arm broke and went through the side of the block. Now the vehicle is no good.

The vehicle stops running in the road without warning and is unable be restarted. Attempts to charge the battery fail. When taken to be evaluated by the brand dealership, they only change the battery and say that it has been fixed. Within 3-4 weeks, it will shut down in the road again. This has occurred four times, and each time, I take to be serviced and they are unable to reproduce the failing issue. I have reached out to corporate, and have quickly dismissed my case. There was a class action lawsuit in 2016 concerning the exact issues I am experiencing with the vehicle. I would think with this type of documented liability, there would have been a recall on the vehicles or a warning notice dealerships were required to present with the sale. I do not feel comfortable trading the car in as the issue will be transferred to another consumer.

Car engine completely died while on highway without any warnings I am chocked my car has been perfect until now my car barely passed 100,000 and both warranties expired also body pant is chipping off.

Drove the vehicle to an even with no issues. Parked in the event venue garage. Car ran perfectly up to this point. After the event as we where leaving the garage we heard knocking in the engine and had trouble accelerating. We thought we may have gotten a bad batch of gasoline as we filled the car up on our way to the event. We drove the vehicle home with very carefully and had the vehicle towed to the dealer the next Monday. We where told the engine needed to be replaced to he tune of $10,000. As stated before the car ran perfectly on our way to our event and the engine was knocking when we started it back up. The car has 104000 miles and has had very minor issues up to this point. The car is still at the dealer so I do not have any documentation as of yet.

My vehicle suddenly shut off while turning down a city street at slow speed. No safety/warning lights came on. I cranked it back up and it ran fine for a few weeks. It seems to run fine on open highway but at a stop or slower speed it will cut off leaving me in danger of a collision at busy intersections. With no warning again it did the same thing at a red light. I cannot drive my vehicle now because of the safety hazard. I had my truck towed to a garage-then was advised that a Hyundai dealership would need to fix it so I had the expense of two towings. The Hyundai dealership has now informed me that the computer check shows a timing tooth may be off and that with the expense in will incur I am better letting them put an entire new motor in. I am so upset this is happening due it being my only means of transportation.

For the second time oil pressure switch has failed and needs to be replaced car only has 58456 miles on it another 420 bucks.