Carrier/rack problems of the 2013 Hyundai Santa Fe

Five problems related to carrier/rack have been reported for the 2013 Hyundai Santa Fe. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Hyundai Santa Fe based on all problems reported for the 2013 Santa Fe.

1 Carrier/rack problem

Failure Date: 10/01/2019

For the past 12-14 mos I've had to add additional 1-4 quarts of oil after verifying low oil on dip stick in between regularly scheduled oil changes at firestone. They noted Dec 2019 internal oil leakage. Oil light never came on. Most recently Feb 14, 2020 check engine light came on checked dip stick twice it only had oil on tip, added 2 quarts oil, light went off. Check eng light came on few days later, repeated dip stick check =added 3 more quarts oil few days later. Repeated several xs throughout Feb 2020. Paid 3 separate mechanics all stated internal oil leak. 1 mechanic stated had several customers with same complaint. He informed me check with dealer for 1 recall or 2 extended warranty & due to oil consumption problem. He estimated approx $5k + to rebuild engine, piston rings issue. I called dealer asked cost for them to check was quoted Mini $139 to start. When they emailed appointment confirmation, I confirmed appmt Mar 14, 2020 & asked 1. If a recall existed 2. If extended warranted covered it. When I got there today I asked same 2 questions & was told to pay $42 for oil change #1 today & bring car every 1000 miles 3 more times free of charge so they can track internal oil leak. Was told extended warranty only went to 120,000, my car's @ 125,600. I asked why I wasnt informed of this extended warranty as I received letter last year when I brought car in for courtesy software update & 2018 another courtesy check, they couldnt explain. I feel if I didnt use buzz words 4th mechanic told me I would have been charged more $. A mechanic 3 days ago said I needed exhaust manifold catalytic convtr $1244 & new spark plugs & coils $703. Infomed this mechanic I pd $600 approx 6 mos ago for spark plugs due to hesitation in acceleration & jerky & sputtery motion. I feel like Hyundai is aware of this problem & I read similar issues resulting in fires. I'm still payin on car.

2 Carrier/rack problem

Failure Date: 10/18/2018

The rear section of the panoramic sunroof spontaneously shattered while I was driving at approximately 45 mph on a sunny day, temps in upper 50s. There was a very loud noise followed by cracking sounds, indicating that the glass was cracking and spreading across the pane. The glass did not fall through but is cracked across the entire pane. No evidence of any impact from road debris.

3 Carrier/rack problem

Failure Date: 05/22/2017

I was driving down my block directly in front of my home under 25 miles/hour on a city street. I was driving straight forward and not turning. Suddenly, there was a loud short noise like a gun going off so I got out of the care, only to find that the sunroof had severely cracked and the glass had risen up. I did not hit anything nor did any rocks or debris fall on my car. The cracking was totally spontaneous and seemingly without cause. It was approx. 7:00 pm at night. I looked online and discovered that there is a lawsuit pending over this very issue in the central court, state of California involving the same situation/defect on several years and models of Hyundai autos; my make, model and year being among them.

4 Carrier/rack problem

Failure Date: 10/23/2015

Going on side street at 25mph when car suddenly lost control then hit a car tire on the right of the vehicle but then rolled over on its head. Side air bags deployed but not drive air bag. This car has to be unstable to hit another car on the side (see pics) and overturn. Besides, there are already recalls on some Santa Fe sport for cracked axles and bad tires.

5 Carrier/rack problem

Failure Date: 11/16/2014

I was coming up to a stop sign,driver on cross street cut turn real tight doing about 35 or 40 miles an hour and hit my car headon. My steering wheel air bag deployed deflated I went over the steering wheel and cracked my windshield with my head.


Other Equipment related problems of the 2013 Hyundai Santa Fe



Safety Ratings of Santa Fe Cars
Fuel Economy of Santa Fe Vehicles
Santa Fe Service Bulletins
Santa Fe Safety Recalls
Santa Fe Defect Investigations