general problems of the 2014 Hyundai Santa Fe - part 1

While driving on a steep, narrow grade with no safe shoulder, my 2014 Hyundai Santa Fe sport suddenly lost all forward power. The engine would rev but the vehicle would not accelerate. I was left stranded in traffic, with cars behind me and nowhere safe to pull off, creating an immediate risk of being rear-ended or rolling back into other vehicles. I had to call for a tow to avoid a serious crash. The vehicle was marked as having all recall campaigns completed, including the rod bearing inspection and knock sensor update, which were supposed to protect against catastrophic engine failure. Clearly, those campaigns were not sufficient to prevent the failure I experienced. At the time of failure, the vehicle displayed the check engine light and drivability symptoms consistent with abnormal combustion and potential bearing damage. Hyundai denied lifetime warranty coverage under the theta ii engine settlement without performing the required inspection. Instead, I was left with an estimate for engine-related repairs that exceeded the value of the vehicle, effectively rendering it a total loss. This failure is exactly what Hyundai’s recall notices describe as a risk: sudden engine failure, loss of motive power, and increased risk of crash. The fact that this happened to my vehicle despite “completed” recall campaigns raises serious concerns about whether the defect remains unresolved and whether Hyundai is adequately honoring its recall and settlement obligations. I am requesting that NHTSA investigate whether Hyundai is improperly denying warranty coverage without inspection and whether vehicles that were marked as repaired under these recalls are still at risk of catastrophic engine failure, stalling, and loss of motive power on public roads. The settlement administrator also works for Hyundai is just referring customers back to Hyundai customer care. They are not honoring this class action lawsuit and acting in bad faith and putting lives at risk.

My drivers side door opened while driving. The latch wouldn’t allow me to close my door.

My drivers side door will not close. Everytime I close it, it doesn’t latch and remains open. There is absolutely no way to close the door. This happen while I was driving my car, the door flew open and when I shut it, it wouldn’t latch.

Drive side door latch does not open from inside or out. Even after removing inner door panel and manually pulling latch cables the latch remains in the locked position. This is an obvious and major safety issue where the driver is unavailable to exit the vehicle. Other years were recalled for this issue however my 2014 model is not on the recall list for some reason. Even though the very same safety issue with door latch occurs.

I took my vehicle in for recall and they replaced the fuse box. Starting that day, the auxiliary power outlet in the rear (trunk) started to short out my pump that I have used many times while blowing up lake tubing equipment. Also since then my trunk has been randomly opening on its own (mostly while I’m asleep). It is happening about every 3 days. There is nothing in the way of the latch or the door and it is closed and locked before I walk away. Started happening 6/29 and the recall replacement was on 6/27.

A/c works but will not cool checked for leak none can be located- frion added will not work.

My car has a known oil consumption problem that has not been recalled on the 2014 vehicles. I have been dealing with issue for the 15 months. Getting the run around because call is out manufacture warranty but when problem first started was still under warranty. I have a extended warranty but.

The manufacturer has failed to remedy this defect in a reasonable time as it has been 4 months. Current solution is parking away from structures which forces my vehicle to be in the winter elements and thus damaging the vehicle.

When driving down the highway a thud was heard. The car was pulled over to the side of the road and smoke was coming from under the hood. The door locks were not working but we were able to manually pull up the lock to open the door. The smoke built up quickly and the car engulfed in flames. This put the driver and passenger in imminent danger. The car has not yet been inspected by manufacturer, police, insurance representatives. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The car fire happened 12/02/2023 at 1:30 am.

My engine started making a loud knocking noise suddenly. It only has 84,000 miles on it and I haven't missed any maintenance appointments. The Hyundai dealership was thoroughly unhelpful when I called them so I had another mechanic look at it. Turns out there is metal in my oil and my engine is shot. I have a reasonable expectation of not needing a new engine at 84,000 miles but I am not sure if this has to do with the most recent recall with engine fires.

I recently, experienced a sudden and alarming incident with my car. Out of nowhere, the car began leaking gas, which resulted in a fire. Prior to this incident, the car was in perfect working condition, and there were no signs of any issues or malfunctions. It was a completely unexpected and unfortunate event that posed a significant danger. The vehicle was towed to Hyundai dealership of myrtle beach, SC in August. The service agent explained that the vehicle technician would diagnosed the issue that she would call me back with plans and pricing. She shortly called back and stated that the diagnosis was a fuel line and that it needed to be replaced, that the part was approx. $200. 00 for the part and after labor totaling approx. $1025. This was agreed and plans were made for me to pick my vehicle up by 3:00pm. She later called back and stated that the fuel pump was replaced but that the car was still leaking gas and would result in more diagnosis and repair fees up to $6,000 or more. I questioned the original diagnosis and she explained she would have to hand the matter over to management. I spoke with mgt. Several times on the repair and mis diagnosis who claims it was not their fault and that they found hidden damage that the fire caused. Since then I have been told I would get some type of help and that he has written a letter to coorp. And received a response that they were sending an inspector out to look at my car. It has been over 60 days now without my vehicle and they have explained that they have reached out to Hyundai corporation and submitted a notice for recall or help with this matter and no response yet.

For months there was a knocking/rattling sound coming from under my hood… I never got my oil changed at Hyundai. I always went to 10 minute express for my oil changes. The one time I do decide to go to Hyundai for an oil change/ inspection my car engine seizes 2 months later. Found out it seized due to no oil, there was no low oil pressure light on no warning light nothing. Hyundai doesn’t and won’t fix the issue. Mind you I’ve been keeping my car maintenance every 3 months when it comes to an oil change. The day I decide to use Hyundai is the reason why my car stopped working. After taking the dead car to Hyundai they said after 200,000 miles the engine drinks a lot of oil. Again nobody told me this til after. I’m very upset with Hyundai cause they don’t see their fault in this. Since I’m not the original owner it’s nothing they can do. I got extended warranty on it and it was a waste of money.

On October 20, 2022 my husband was driving the vehicle traveling around 40mph. He said he noticed that the engine light went on and then it sounded different and the vehicle struggled to accelerate. He quickly pulled into the first parking lot that was available and he parked, turned off the car and went to get out and within seconds, the entire vehicle was engulfed in flames. Had he waited and kept driving, he probably wouldn't be here today. Thank goodness my baby wasn't in the car. I can't imagine ripping a child out of her carseat while the car is on fire!.

I purchased this 2014 Hyundai Santa Fe 3. 3l v6 with what I think must be the lambda ii engine in 2020 from a Honda dealership in louisville kentucky. Upon purchase, I was not made aware of any recalls, manufacturer communications, investigations, or class action law suits with this model. On may 27, 2021 I took the car in for an oil change and again was not made aware of the above issues. Not enjoying my service experience at that dealership, I took my car in to a Hyundai dealership for an oil change on June 15, 2022 it was reported the engine only had 1 quart of oil. Upon leaving, once again, I was not informed of the above issues with Hyundai, specifically the engine and engine cooling in various models and engines. On October 3, 2022 I took my car into a good year for an oil change and was told the car had zero oil. Ironically, good year is who told me about the class action law suit regarding the engine and oil issues. They told me to keep checking the oil and adding oil as needed to avoid a problem. 4 days later on October 7, 2022 I was driving on a highway when all of a sudden and without warning my engine blew, my accelerator deactivated and white smoke billowed from under my hood and I could not see. Thankfully I was able to quickly pull over to the side of the highway. I feared the engine was on fire but the smoke eventually cleared. I took pictures underneath the engine (attached) and of the large pool of oil that spilled from the car (attached). The car was towed to the nearest Hyundai dealership where they told me the car experienced a catastrophic engine failure and I would need a new engine. I do not have warranty and it appears my model and year are not included in any of the recalls or investigations. However, my car did experience the exact failure and I want my year, model and engine to be included in the investigation, recalls and remediation. I would appreciate a response with advice for next steps. Thank you!.

When entering a busy intersection, the car seized with no power and would not restart.

While driving on a highway at around 40-45 mph my car stalled and came to a stop without warning. No dash lights lit up, no noises, no smoke. Car will not start back up. Mechanic said that it was not spark plugs or lack of maintenance. It seems like there is currently a recall for 2014 Hyundai Santa Fe sports but my VIN number doesn’t fall in the recall batch.

Driving on interstate felt car stall pulled to side of the road placed in park. Looked under hood noticed car hot checked oil and was completely dry. I know for a fact there had not been any leakage prior that was on the ground where I parked and none under where I pulled off road. Not one check engine light or low oil light had came on prior or during the time of the car stalling. Called tow truck to have it taken to dealership where they turned it back on after I advised of issue and that it shouldn't be turned on they said they had to to know what it was doing and the engine at that point was making loud knocking noise. I was told engine would have to be replaced. I was told I'm not the only one that has had this issue with this model car but there is no recall so it would be out of my pocket even though there is a "known issue". This was dangerous as it stalled in middle of interstate and left me stranded. Also, I got regular oil changes and was actually on my way to appt to have oil changed and never had been told that I was leaking or ever low on oil by dealership either. If looked up the known issue is with oil consumption. Dealership still cannot explain where yhe oil leaked from or went to.

The contact owns a 2014 Hyundai Santa Fe sport. The contact stated that while driving 20 mph over train tracks downhill, the accelerator pedal was depressed and failed to respond. The contact depressed the brake pedal however, the brake pedal was rigid. The vehicle then inadvertently stalled. The contact stated that the vehicle rolled down the hill. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic but had not yet been diagnosed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 77,000.

About 4 weeks ago I was driving about 50 mph and slowed to take a right turn, when accelerating out of the turn I had no power, but the engine was still running fine. I could get up to about 40 mph when I pressed the accelerator all the way to the floor and held it there. I immediately turned around and went to the Hyundai dealership that was just a mile away. The problem was diagnosed as needing a new transmission as first gear was completely gone. We asked the dealership to diagnose any additional problems and they said there were no other issues with the car. The part was ordered and the car sat for 3 weeks at the dealership. Upon being notified the work was done on the replacement transmission we were told that during the final test drive by the technician that the engine had very loud knocking sounds. We were told that a new engine was needed. We are not sure if there is negligence on the part of the dealership service dept. Or if there is something else going on. We noticed several other recent issues about this similar engine failures on the NHTSA website and wanted to report this as well. Current mileage is 176,000.

We drove the vehicle to the mountains and home around three thousand miles into an oil change and began experiencing our transmission slipping and shifting rough. My wife drove the car to work after returning from the trip and on the way home, the check oil light came on. When I checked it, there was no oil showing on the dip stick and a small burnt but at the very end. It took 5 quarts of oil to get it back to full. After doing the oil consumption test through Hyundai, they are telling me the transmission is not covered. We are waiting for the response from Hyundai in an engine replacement but I’m very concerned about the drivability with the transmission issues.

I took my 2014 Santa Fe in for abs recall and replacement. Shortly after, about 1 month and a couple hundred miles, my abs light, traction and engine lights, and my ebrake light remain on. My speedometer does not work and reads at 0 even while moving. I can feel my traction not working and the vehicle slipping under the wheel. I took the vehicle to Hyundai dealership and there is an issue with my whole hec unit and needs to be replaced. The hec unit works with the abs system and could have been shorted from the abs recall. It reads multiple sensor issues with the wheel sensor and hec unit needing to be replaced.

One day im driving to work and out of the blue, my car stereo stopped working, it turns on but no sound comes out of it. Tried replacing amplifier, speakers etc, nothing worked. After that, my car wouldn't start several times a month, had to jump start it frequently for about 4-5 months. Eventually it became if I didn't turn on my car atleast once a day, it would die and need to be jumped. So ive been jumping my car almost every 2-3 days for the past month & 1/2. . Changed the battery multiple times. Took it to different mechanics and dealers, nobody knew what the issue was. Apparently something is draining my battery and no one knows how to figure it out!.

Back in March my landlord lost his keys then someone started to enter my unit illegally I filed numerous police reports to ensure safety for me and my two small children but wasn’t taken serious was forced and admitted into the hospital for trying to protect me and my children losing custody as well and my car was left parked on a city street, my house possessions were all damaged as well and I believe a rodent or someone left the windows down purposely for a rodent to gain entrance to my vehicle and living area as well, my vehicle tires kept needing repairs the interior had some kind of infestation and something was wrong with the ventilation system in the car and I didn’t feel safe driving the vehicle nor did I feel that the vehicle was worth the 413 monthly payments which I never missed payments on up until this incident. I tried to go through my car insurance company and local Hyundai dealer for a replacement of my vehicle and nothing was done to protect my safety or health also my banking information was compromised and I lost financial control and was unable to make payments for the last two months because of this I reached out to santander consumer which is my finance company to express my concerns and they was unable to stop the repossession, I feel horribly scammed and is wondering if there is anything that can be done to stop me from further loss if anything is needed further feel free to contact me.

Abs, downhill, and traction control indicator lights illuminate on the dash. Hyundai dealer says a rear wheel bearing/wheel speed sensor is failing and needs to be replaced. They said they've seen this many times and when looking online these seem destined to fail on my hyndai Santa Fe's 3-6 years into the vehicle life. There is a TSB for this issue that says it relates to sea water, but it may just be any water/wet conditions. I believe a recall is needed for this issue.

All incidents, no accidents[thannk god!] I drive a 2014 sante fe sport. I noticed a clicking noise when turning the steering wheel. Initially, I heard it once in a while. I thought it was a one time noise. The clicking noise is more constant, when making a turn while the car is in motion. Sometimes the steering wheel feels 'loose' or uncontrollable. I believe it is the steering wheel or coupler. I am concerned for my safety and other drivers. Hearing this clicking constantly, sounds like the steering wheel is going to break. It is annoying! I am not comfortable driving this vehicle. I have no other means of transportation. I looked on the internet. I saw where customers have listed this complaint. There was a recall for 2018. The recall was shown as 173. This did not include my year, 2014. There was no recall shown. . Read more...

All wheel drive system does not engage. Was told by Hyundai service team that this is a recurring problem in the Santa Fe and a very expensive fix. I myself have seen hundreds of people with this issue on various forums. Car only has 123,000 miles as of 12/21/2020.

I drove my car to the restaurant to meet family for dinner, when I arrived the driver door would not open from the inside or outside. I had to crawl out. I had never experienced this prior to this incident. In troubleshooting this, I found several instances where this has happened. The only way to fix the door is to tear off the panel. I called the Hyundai dealer explained the issue. Amanda she stated that this happens and would order the part to fix my door. I explained that the door cannot be opened from the inside or out. She said they could open it and it run approximately 289. 00. I took the car in a few hours later, received a call explaining that they were not able to open the car door and that there might be damage when they removed the door panel to fix it. I reminded amanda that when I initially called I made it clear that the door could not be open. Amanda had matthew call me back and tell me it was only a courtesy that they were letting me know about the potential damage because the dealership would not be responsible for the damages. I stated this is a safety issue. Matthew agreed but stated because of the mileage (144,000) it would not be covered. I stated so in order for me to drive my car with the door fixed; you might damage my car and will not be responsible for it. Matthew stated yes. He said I could call the 1-800 customer service numbers to see if they could help. I questioned why he was not calling since he had the car and that would be good customer service. Matthew agreed to contact the number. I don't understand how mileage of a vehicle has to do with safety. There should be a safety mechanism to be able to open a car door when the latch fails, if the car door cannot be opened from the inside then it should be able to be opened from the outside and vice versa. What if someone cannot physically crawl out?.

The controls on the steering wheel have completely stopped working. According to my research it appears the clock spring in the steering wheel has gone bad. Hyundai has extended the warranty for other models with clock spring issues (see attachment) but not the 2014 Hyundai Santa Fe sport to date. A bad clock spring could affect the air bag including possibly deploying in an accident. This is definitely a safety issue. At the beginning of the clock spring going bad, the controls on the steering wheel would work with the steering wheel turned all the way in either direction. Now, they don't work at all. Since the clock spring could cause a serious safety issue the 2014 model should be included in their extended warranty or recall. . . . Or shall they wait to see how many people get hurt or possibly killed first. I contacted Hyundai and their consumer affairs representative told me there is no extended warranty or recall for my model car. I told her I was going to report it NHTSA and she said I should because that is how these things get taken care of. . . . . Sad that a company will wait on such a safety issue.

It's the abs brake system that is leaking fluid and could possibly leak on an electrical box causing a fire.

My head lights will cut off at night driving. When I lightly move the head light controller, it will usually turn back on.

I just bought this vehicle two weeks ago and I purchased the carfax to find out that the liftgate has electrical promblems. The display behind the steering wheel keeps indicating that the liftgate is open, but I can see that it's closed.

Intermittent blind spot detection system. De-activates and when you re-start vehicle the blind spot systems resets and works ok. Blind spot systems is not reliable. I've been having this problem for a while and dealer can't do anything because there is no fault to troubleshoot. All of this happens when vehicle is been driven in highway.

The power strut for the rear lift gate rusted and broke while unloading groceries. This caused the lift gate to fall almost striking me in the head.

I have a problem with the car having trouble when taking off. It hesitates as I'm taking off some of the time. I would say about half the time. I just got a tune up because I only have had this SUV about 3 months. But still acts up. No dashboard lights on either. Everything else has been great.

About 20 minutes after parking my vehicle at an office location, it caught on fire. I could see the fire by the right front wheel, between the tire and the body; smoke was coming from all around the hood. We put out the fire with a fire extinguisher. We could see damaged wires. I had noticed warning lights on my display panel when I got into my vehicle to start driving. I called clay cooley Hyundai of rockwall and informed them of the messages: beeping followed by flashing messages about abs, esc, & downhill brake control; plus down below were two red circles (exclamation mark in one and the letter p in the other) and the word brake below. I asked Hyundai if the car was safe to drive and they said yes. I proceeded to my 12 noon appointment in richardson, TX. About 20 mins after parking the car, the fire was noticed by an employee. The day before this, on tue, 01-29-2019, I had noticed 3 amber warning lights (abs, esc & dbc). I called Hyundai, informed them of this and made an appointment for thur Jan 31, 2019 at 9:30 a. M.