general problems of the 2014 Hyundai Santa Fe - part 1

Hello, to whom this may concern, the abs light turned on the dashboard on a Tuesday evening. My wife kept driving. In the next couple of days, it would feel like the car was all over the road, under braking. It seemed very hard to take off. On Friday, I was outside and heard the car was making a noise. As an automotive technician, I knew the abs module was cycling nonstop. I pulled the fuse out of the fuse panel to make sure it wouldn't catch fire. We took the car back to the dealer when the bulletin came out for these cars catching fire due to an abs issue years ago. I went to the dealer on that Saturday and informed them of the abs module cycling nonstop. They told me that the bulletin had been done already and there was nothing they could do for me. I called Hyundai customer support, and they forced me to pay a diagnostic charge of $220 to tell me it was a failure internally in the abs module and that they wouldn't cover the repairs. I found it very surprising that Hyundai only had to change a fuse to prevent cars from catching fire. It doesn't make sense to me how the NHTSA allowed them to only change a fuse and not the module that Hyundai said was faulty. This puts every car that I drive next to in danger, with the module going off nonstop while I drive down the road. This has all happened in the last month. Please hold Hyundai truly accountable for this nonsense. It is unacceptable that they can get away with just changing a fuse to prevent a fire, and not fix the actual issue, the abs module. Thank you,.

The start of this journey to wesley chapel Hyundai service department were 4 or 5 lights on the dashboard. I can’t remember what day I called to make the appointment-probably a week before the appointment as followed. I made appointment to take my sante fe sport to wesley chapel for Monday 02/17/2025. The vehicle was not driven after the multiple lights came on the dashboard. That was their earliest appointment for service. On [xxx] the Santa Fe sport was towed to westly chapel service department because a neighbor came over to tell us that the car lights were blinking. The car was not on. When they lifted the hood on the vehicle there was smoke and the smell of something burnt. They disconnected the battery, and the vehicle was towed by aaa to the westley chapel Hyundai. We live in a mobile home and park the car close to the kitchen window. This scared me. What could have been was losing my home to fire. Thankfully it didn’t happen. My question is how does an abs assy go bad under 30,000 miles on a vehicle? and we are being told that some pump went bad first that caused the abs assy to go bad. So also, I question how does a pump go bad under 30,000 miles on a vehicle? should this abs assy failure been covered under a recall? I have attached the Hyundai of wesley chapel invoice. Thank you, [xxx] & [xxx] [xxx] 33541-7345 [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On [xxx}, the abs module failed. I did not know this until it was diagnosed by pope automotive, lubbock, TX on 9/27/24. They discovered there was a recall 205 related to this issue. They started a case with Hyundai in regard to this: #[xxx]. I was in contact with my case worker who told me to have it towed to a Hyundai dealership. I did and it is currently at gene messer Hyundai, lubbock, TX. Messer diagnosed the vehicle and stated the abs module is not related to the recall, because the recall work was done on 2/25/24 in alabama. I contacted messer service dept and spoke with victoria. She stated that perhaps only the fuse was replaced, but not the abs. We need a copy of the invoice from Feb 2022, in order to know. I called carvana, where I purchased the vehicle on [xxx] (only weeks from when the service was done). I was told it has been too long, they don't have the record. Serra Hyundai trussville, al said I'd have to get the information from carvana, they cannot provide it to me. I called carvana again today. I spoke with a different person and was told it would take 24-48 hours to send me the copy. On this invoice, we will find the abs module was replaced. There is no logical reason for it to go out in just 2. 5 years. Perhaps it was a bad part. I feel it is unfair that I am being held responsible for it's replacement. If the abs module was not replaced as part of the 205 recall, I would expect it replaced. There were several model years included in the recall and hundreds of thousands of vehicles affected. There was also a class action lawsuit. There was a period of time where Hyundai parts were not quality or reliable. This has been a very stressful situation requiring many phone calls and research. It should have been a simple solution - replace the defective abs module at no cost to me. I have been without my vehicle now since [xxx]. It is the only transportation for a family of 4. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2014 Santa Fe was scheduled for a recall 251 abs brake failure-fire hazard. Nhtsa and Hyundai both advised owners of vehicles associated with this recall to park away from structures and recommended the vehicle not to be driven. Hyundai did not have a solution for roughly 6 months. During that time I kept my vehicle parked and away from structures as recommended for that 251 safety concern. I periodically would start the car and let it run to keep it from failing. I went through an entire winter season waiting for a solution a recall. My car just sat. Extreme weather and susceptible to dirt as it sat outside parked. Finally in may 2024 I was informed that Hyundai had a solution and parts were ready for the 251 recall repair. Well the day I was scheduled to bring my vehicle in to be repaired I went out and attempted to start the vehicle but could not. I tried to jump the battery and it still wouldn’t start so I called the dealer and told them that I couldn’t get the vehicle started. They would not provide a tow so I rescheduled the appointment and I called a tow service the next day. Tow came and checked the battery. The battery was fine. They jumped the battery and the vehicle turned on. The vehicle to a local dealer and they repaired the recalls. The vehicle was driven to the dealer that week. My vehicle’s recalls were completed and I picked up the car a week later. All of a sudden when I went to start the car it would not turn over. I stalled in the lane of travel and avoided a collision. I called a private tow again, towed to the same dealer that did the recall. Engine light came on and they were able to determine that the crank position sensor failed as to the reason for stalling and intermittent starting. $600 later they repaired it. I left and the next day my car wouldn’t start again. I associated this with the 251 recall and wear as it sat dormant for too many months. Hyundai refused to provide goodwill or reimbursement for the crankshaft repair.

1) what component or system failed or malfunctioned, and is it available for inspection upon request? I tried to park in the parking space next to it by making a slight right turn. As soon as I stepped on the brake to park, the car began to rush forward. I noticed again and again that my foot was slamming on the brakes, but the car didn't stop. My car went over the ledge between the parking lot and the store, slammed into the pillar of the building on the left, smashed all the glass in the dance studio, and hit the wall on the right before coming to a stop. It took six seconds from rushing forward to into the store. 2) how was your safety or the safety of others put at risk? I must have been severe injured if the car didn't stop by hitting a right-side wall of the store. And if there were people, I was not able to avoid casualites. 3) has the problem been reproduced or confirmed by a dealer or independent service center? no, the car was towed and reviewd by car insurance. Car insurance informed that th e car will be total loss. No information about reproducing the issue 4) has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no 5) were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no, that was suddenly occured 6) request: I want NHTSA to investigate my car of sudden unintended acceleration. I would like to get edr, x-ray of pcb board of electrical central unit(a. K. A ecu) managing brake and accelerator and car manufacturer's reliability sign-off report of the ecu board. I have a security footage taking the accident moment. I failed to upload the video. If you want, please let me know. Will send the video file with NHTSA.

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Santa Fe.  the contact received notification of NHTSA campaign number: 23v65100(service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 45 mph on a highway exit ramp, she depressed the brake pedal and the "abs" and check engine warning lights illuminated. The vehicle was not slowing and was vibrating while depressing the brake pedal. The contact stated that the brake pedal was very soft while being depressed and the vehicle was stalling. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and replaced the brake seals and other unknown brake parts. The vehicle was repaired. The contact stated that the brake failure reoccurred along with the engine stalling. The contact drove the vehicle to a dealer and was informed that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 92,000. Parts distribution disconnect.

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the abs warning light, the hill descent control warning light, and the traction control warning light were illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

I received a letter 6 months ago advising me to park my car outside and away from buildings because the car could catch fire even when not running. I've had to get permission from my hoa every month to park in the parking lot. I call the dealership every month to see if there has been a solution. Sometimes I have to drive my grandchildren and two of them are in car seats. Sometimes I have to drive my dogs and they are restrained in safety harnesses. I am afraid to drive with them because I'm not sure I'd be able to get them out in time if there was a fire. I called Hyundai customer service and they told me to ask my dealership for a loaner car. When I did, they said they would call me back. They did not. I have an upcoming road trip at the end of this month and I'm afraid I will have to cancel because of this safety issue. I feel that Hyundai is taking much too long to come up with a resolution and they are putting me and my family, my grandchildren, and my dogs at risk, not to mention the inconvenience and the worry.

The contact owns a 2014 Hyundai Santa Fe. The contact stated driving 20 mph, the abs and the traction control warning lights illuminated. Additionally, the message "blind spot detection cancelled" was displayed. The contact stated that the failure persisted, and the warning lights flickered while driving in the rain on one occasion. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer, and a second dealer, Hyundai of wesley chapel (27000 wesley chapel blvd, wesley chapel, FL 33544) and a third dealer were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was driving down the interstate at the speed limit of 60mph, traffic slowed down then totally stopped. I was at a safe distance to stop, I began tapping on the brakes and I had no brakes. The brake pedal was hard no give in the pedal which caused me to rear end a stopped vehicle doing 60 mph with me and my son in the vehicle. We went by ambulance to go to the emergency room. The car was declared a total loss by aaa. This happened on September 19th 2023. My safety and my son along with everyone driving on the interstate was at risk because of total brake failure. There were no warning lights present or malfunction indicator lights warnings at all. My son and I, are lucky to be alive.

Hyundai campaign 251 abs module may leak hydraulic fluid, internally, and could cause a fire while driving, or parked. Hyundai has known about this problem since, at least, August 2023. The recall paperwork says this leak may cause a fire in the engine compartment while parked, or driving. What is taking Hyundai so long to correct this safety issue? I can't park my car in the garage because it may start a fire and cause damage to my home. I'm concerned about driving it because it may start burning while I'm on the highway. If the abs stops working it may result in the brakes not working properly. Is there anything the NHTSA can do to encourage Hyundai to find a resolution.

The contact owns a 2014 Hyundai Santa Fe sport. The contact stated that while driving at an undisclosed speed, the contact noticed the smell of gas fumes in the interior of the vehicle. The contact stated she drove the vehicle to the shoulder of the road and exited the vehicle. The contact stated she noticed a fuel leak under the hood on the passenger side of the vehicle. The contact stated she restarted the vehicle and the vehicle was on fire. The contact stated that the neighbor used a water hose to distinguish the fire out. The contact stated that there was no police or fire report filed. The vehicle was towed to the dealer and the contact was informed that the diagnosis was a failed fuel line. The fuel line needed to be replaced. The vehicle was repaired. The contact then received a call from the dealer to inform her that the vehicle was still leaking fuel. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 154,000.

The contact owns a 2014 Hyundai Santa Fe. The contact stated that the abs warning light, the steering warning light, and the hill descent control warning light were illuminated. The contact stated while driving 45 mph, another vehicle in the left turn lane was intruding into his lane. The contact stated that he slightly swerved to the right; however, the wheels locked up, and the vehicle skidded before it came to a stop, nearly causing a crash. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 23v651000 (service brakes, hydraulic) which he related to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

On june2 2023 I was driving on i75 north to wesley chapel, pasco exit ramp 273 I and granddaughter were left on highway no emergency lights nothing. My SUV just shut down just no warning no lights no noise huge smell of chemical burn when my daughter and the road ranger arrived they notice the bad smell at engine like chemical very bad. There was ni emergency lights, rpms were not working I notice ut dropped down, a tractor trailer wad seconds inches on my SUV. I did a sudden sharp turn steering column so I can get the SUV to glide into the triangular divider with the exit was for me to get off so we were stuck I 75 north in between pasco exit to 73 that's where my SUV broke down. No warning nothing now which is November 2023 my car still not running I had a recall dates but I became ill now ill now I have to find out I can get my car fixed. When I purchase the car several months later I noticed the abs lights were on but abs breaks the slope and the traction all those lights go on emergency break light goes on while I drive but that did not happen during the time that I was driving on the i75 north highway. I had my granddaughter who was 9 years old at the time. We could have been hit. SUV was locked down and said goodbye it was like someone controlling my SUV. SUV was zzz like gliding I have a full tank of gas. I had to tow it after waiting 8 hours no lights on SUV but I also tried to have the battery tested or started it'll start but the key fob will not work. Its confused. I'm very very upset I paid off my SUV, had one recall after I bought and now again. This time SUV died no warning nothing I feel courtesy Hyundai should tow my SUV, recall check, courtesy check and my two key fobs. This I should not have to feel unsafe in my SUV always wondering will this happen again and will I be a fatal driver hoping I don't have any of my grandchildren nor my adult kids or any human being.

I received a notice of recall on the abs for my Hyundai Santa Fe 2014 sport. My abs light recently illuminated, I went to the Hyundai site to make an appt. I was given one a week out, while waiting for the appt my brake lights wouldn’t turn off unless I disconnected the battery. I took the vehicle to the dealership in brevard FL, the guy kept trying to upsell me $180 for diagnostics and that I had to pay it for every light on. Which I explained had all happened since the abs light. I was there for 4 hours and I asked him to fix the abs he didn’t said he didn’t have time and I had to reschedule. I had to wait another week, I took it to a friend who is a certified mechanic. He put it on his diagnostic computer and it kept coming back with abs code. Said he couldn’t do the brakes until that was fixed. Went back this week, didn’t ask me anything when I pulled in, not even an hour later said my vehicle was done come get it. He handed me a quote of $1300 for brakes. I asked if I paid that would it fix the abs he said no, but ur vehicle is not safe to drive. I explained I know, it wasn’t safe last week and you didn’t help me. I was able to get my vehicle to nearby brake-shop. I explained everything that happen, they also ran diagnostics and said it was abs that they couldn’t fix it either until the dealership fixed the abs. Now my vehicle is stuck at brake-shop and I just started a new job and have already had to miss two days work. I am completely dumbfounded as to why I am getting the run around and no one wants to help. I deplore having to complain, however it feels as though there is no more customer service/satisfaction.

2014 Hyundai Santa Fe are not safe vehicles as I have experienced many issues with this vehicle since purchase such as several recalls and recently the motor gave out. Due to recent class action lawsuit on this vehicle the dealer replaced the motor for free. My daughter recently reported to me the brakes appeared to not work properly and she planned to take it to the dealer on Monday, but over the weekend the brakes failed resulting in her crashing into a tree. My daughter could have been killed due to safety issues with this vehicle. The car is a total loss. These vehicles are not safe and should be pulled off the road. The first dangerous issue was the vehicle stalling in traffic as the motor malfunctioned and now the brakes. Please advise.

My air bags don’t work and the brake system fails. Motor went out recalled and dealership not working on it.

I have a 2014 Hyundai Santa Fe sport that burns an exsessive amounts of oil. I do alot of driving maybe around 36 miles a day. Every two weeks another oil change is needed. Bought this vechle in 2017 with only 20,000 miles on it the everytime I goes to jiffy lube it shows that the engine was supposed to be replaced. There has been multiple problems with this vechile since day one of having it. I never gotten a notice about this information. Hyundai has been called numerous of times concerning this matter. The engine was never replaced oil still burning really fast. Its causing a lot of time and money. I dont think any of the problems were taken care of.

The contact owns a 2014 Hyundai Santa Fe sport. The contact received notification of NHTSA campaign number: 21v303000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Hyundai Santa Fe sport. The contact received notification of NHTSA campaign number: 21v303000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Hyundai Santa Fe sport. The contact received notification of NHTSA campaign number: 21v303000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Hyundai Santa Fe. The contact stated that while driving approximately 75 mph when another vehicle weaving through traffic at high speeds however the vehicle ended up hitting the side bumper of the vehicle causing them to sway a little. The contact attempted to avoid hitting other vehicle's and when doing so they crashed into a concrete divider on the road. The rear brakes then seized and failed to prevent the crash. The vehicle ended up flipping and turning over. None of the vehicle's air bags deployed. The seatbelt failed to tighten to secure the contact causing them to hit the windshield. The contact received injuries to their back, ribs and shoulder. The contact needed medical attention. The vehicle was towed and deemed totaled. A police report was not filed. The manufacturer was made aware of the issue. The approximate failure mileage was 70,100.

The contact owns a 2014 Hyundai Santa Fe sport. The contact received notification of NHTSA campaign number: 21v303000 (service brakes, hydraulic) however, the part to the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Hyundai Santa Fe sport. The contact received notification of NHTSA campaign number: 21v303000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available and was not expected for up to six weeks. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Hyundai Santa Fe sport. The contact received a recall notification for NHTSA campaign number: 21v303000 (service brakes, hydraulic) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that upon starting the vehicle, the malfunction indicator warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that the parts for the recall repair were not yet available. The approximate failure mileage was 93,000. Parts distribution disconnect.

Recall campaigns have been issued for the abs system. The recall notice says repairs must be made, and they should be made ASAP if the abs warning lights are active. On July 23, 2021, I brought my vehicle to sterling Hyundai (5000 johnston st. , lafayette, la) where they inspected the part only, with a verbal notice from the service manager (jason) that the part would be in the following Tuesday (July 27) and I would be called to schedule repair. On August 17, 2021, I was the one who called inquiring when the part would be in, and I spoke with the parts manager. He said my part wasn't in yet, but another person's part was in so they would use that part on my vehicle. He transferred me to the booking line where I left a message to schedule an appointment. As of today, September 13, 2021, I have not received any phone calls or emails, and I still have not had the recall issue corrected by the dealership. On July 23 and August 17, I informed the people I spoke with that the abs warning lights were active, and they were active at the time of the alleged inspection. I should not have to beg the dealership to fix manufacturer's recall, and I have done my due diligence calling multiple times and rendering my vehicle for inspection. My next complaint will be with the louisiana auto dealer's association, should NHTSA not take action.