Automatic Emergency Braking problems of the 2022 Hyundai Santa Fe

The vehicle has activated it emergency breaking feature several times now on the last couple of months witouth any reason to do so. Presenting a major risk for the occupants and to other vehicles on the roads.

Driving along, merging onto interstate, various warnings such as check lane keeping assist, and warnings to stop vehicle and check brake systems. Driving approximately 50mph, the warning started to flash and speedometer dropped to zero then went back to full speed. Automatic braking was attempting to slow the car. Attached photo shows an indicated speed of 0mph, however was travelling approximately 50mph at this time. I also have video of the errors occurring, but there is not a way to upload video.

On multiple occasions while driving on the highway using cruise control, the automatic emergency braking has engaged for no apparent reason. A warning flashes on the dashboard and the car slows down very suddenly. It happens for only about 2 seconds then goes back to normal. I have owned the car for about 2 weeks and it has happened at least 3 times.

Automatic parking brake does not engage. Brake is totally not functional.

Phantom emergency braking occurred on two separate occasions a few months apart while traveling at 50-60 mph for no reason. Almost rear ended. Flashing red zigzag alert stating “emergency braking”. Vehicle towed to dealership for inspection and diagnostics. Afraid to drive on freeway or highway. Dealership unable to reproduce or solve issue first time. Now at another dealership for inspection.

While driving on the freeway, another vehicle passed me in the lane to the right of me. Right before it passed me, my car triggered automatic emergency braking for no reason. It was very terrifying. The other car was in its own lane the entire time. This has happened multiple times.

On several occasions now the vehicle is engaging the automatic emergency braking system for no reason. Several times I have been driving on the highway without a car in front of me and it engages the automatic emergency braking system. This has caused me to almost be rear-ended because my vehicle slammed on the brakes. I have almost been in several accidents now due to the automatic emergency braking activating for no reason and cars almost hitting me.

While driving I could not accelerate over 35 mph on the freeway this has happened at 10 times now. While driving my parking brake will come on causing me to stop immediately. This is a huge safety risk not only to me but the people in my car or driving around me. My vehicle has been brought to dealerships multiple times and nothing has been done they can’t find the problem.

I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 mph on the highway.

The contact owns a 2022 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle experienced phantom braking with the emergency braking message displayed. Additionally, the vehicle lost motive power while driving. The manufacturer was made aware of the failure and had the vehicle towed to the dealer; however, no failure was found. The vehicle was not repaired. The failure mileage was approximately 38,955.

The accident took place on February 13 at approximately 7:40 a. M. My wife (the primary driver of the vehicle) had just dropped my son off at school and was pulling the vehicle into our garage as she has done at least four times a day since we purchased it in February 2022 for use as our primary family vehicle. She pulled into the garage, came to a complete stop, pressed the “park” button and confirmed that the vehicle was in park, and removed her foot from the brake. The vehicle then lurched forward and collided with a storage cube adjacent to our garage wall, causing extensive damage to both the front end of the vehicle and the garage/dining room wall. Within minutes of the accident, I contacted temecula Hyundai (our local dealership and service center), informed the service manager of what had just happened, and asked them how they wanted me to proceed given the fact that the malfunction was a warranty issue. They directed me to handle the accident through my insurance company. I specifically asked whether the vehicle needed to be preserved in place and not driven in order to maintain the scene and/or vehicle for investigation, and they said no. Nevertheless, we brought the vehicle to Hyundai that day to have it inspected and computer diagnostics run, since I suspected both might be necessary. They said the computer likely wouldn't capture this type of issue. We waited several weeks for our assigned Hyundai case manage (tracy) to contact us with further instructions (which never happened, despite several requests for her and/or a supervisor to contact me), but eventually followed our insurance company’s instructions to take the vehicle to caliber collision to proceed with repairs, which were completed on March 30. We are still waiting for Hyundai corporate to address the issue.