general problems of the 2023 Hyundai Santa Fe - part 2

Occurred on March 10, 2024 while travelling in the middle lane of a 3-lane highway just west of raleigh, nc and heading west. The emergency brake light came on, the car stopped suddenly and my head shook from side to side. This could have been a major accident if the traffic wasn’t light. I do not tailgate and there were at least 6-8 car lengths between me and the car in front. No cars on either side. There was no beeping warning from the vehicle about being too close to other vehicles before the car stopped. I pressed on the gas pedal and the car moved forward. The weather was about 50-60 degrees, dry road and sunny. Next step: called Hyundai customer care on March 12, 2024 and was advised to bring the vehicle in for inspection and correction. Took the car into the Hyundai autonation dealership in buford, GA, where the vehicle was purchased. They found nothing wrong. Note: have researched this problem online and found multiple instances of the same occurrence. See the following online: emergency braking system activates intermittently | Hyundai Santa Fe forums.

The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving on three occasions, at approximately 60 mph, the cruise control was engaged, and the contact attempted to accelerate using the toggle and the vehicle accelerated to over 110 mph. The brake pedal was depressed, and the cruise control was deactivated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140.

On [xxx] I was on [xxx] in houston, TX southbound in the woodlands area when my vehicle warning light for overheating went on. I pulled over on [xxx] and contacted vehicle assistance and the vehicle was towed to my dealer, northwest houston Hyundai. There was damage to a tube in front of the radiator and a/c condenser. The damage to the tube was approximately 1/16 of an inch in diameter and supposedly was caused by debris entering through the front grille which is designed like a large egg carton. The dealer spokesperson informed me that they had seen many vehicles like mine (2023 Santa Fe) with the same type of damage. I have been trying to settle this with Hyundai but they feel it is normal road damage and that the wide open grille design that allows it is not their problem. I can't even get them to approve a third party screen to protect the engine radiator from further design. They will not answer the question as to whether or not installing this item will void the warranty or not. It's dangerous to break down on a manor highway in a manor city particularly for us senior citizens. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While merging into the highway at approximately 49 to 52 mph, acceleration was applied to merge into the highway between moving vehicles. The vehicle responded by greatly increasing the rpm but not applying the power to the wheels. The engine revved up with very little acceleration. After 5 to 8 seconds, the power was finally transferred to the wheels and the vehicle sped up. The vehicle behind me had to apply the brakes since I basically cut them off. This was the second incident of this type.

Coil failure at 7500 miles.

Vehicle fails to accelerate, engine is “sputtering” and making a rattling sound and battery is draining to nothing on the freeway driving at normal speeds. Vehicle is lurching and engine does not appear to be shifting as it should - car losing power and failing to accelerate despite being full of gas. Transmission doesn’t feel like it is shifting properly. Vehicle only has 8000 miles.

Throttle randomly cuts off or hesitates. It has done it about 15 times dealer says no problem found. There is a lot of reports on the internet of the same problem.

This vehicle has only 8,961 miles. When driving a light comes on that states check hybrid system. Stop safely then the vehicle shuts off. I have taken it to lester glenn Hyundai toms river, where I purchased the vehicle and they cannot figure out the issue. This is a safety concern.

While driving the engine dropped to 10 mph and would not respond to the pedal inputs. It is available for inspection. Dropping to 10 mph in traffic on a roadway doing 70 mph or even 35 puts everyone on the roadway in danger. The problem was not reproduced but was comfirmed by the dealer who inspected and serviced it. There was no warning before it happened but the dash displayed many warnings and even sent out an email when the engine failed. This was the first of five times that it has happened.

The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving 50-65 mph, the vehicle stalled and decelerated to a complete stop with several unknown warning lights flashing on the instrument panel. The vehicle was restarted and operated normally. The contact drove the vehicle to the dealer where several fault codes were reset. The contact continued to experience the failure and returned to the dealer where the dealer replaced the throttle assembly and later replaced a front camera with a hard code. However, the contact stated the failure persisted. The vehicle was with the dealer but was not repaired. The manufacturer was also notified of the failure and provided the contact with a case number and a case manager to assist with the failure. The approximate failure mileage was 1,700.

The contact owns a 2023 Hyundai Santa Fe. The contact stated that on two separate occasions while driving at approximately 65mph, the vehicle decelerated. The check engine warning light illuminated, and a message displayed on the infotainment screen indicating that the engine system emergency, take the vehicle to the nearest dealer. The contact was able to veer the vehicle into a parking lot where it was idled. The vehicle was then taken to the dealer where the contact was informed that no appointments were available however, the technician used a code reader that “5 volts drop to the ecm. ” the contact stated that the technician then pushed the start/stop button to restart the vehicle and reset the check engine warning light. The contact stated that he was able to drive the vehicle back to his location where he parked the vehicle. The following day he restarted the vehicle. The failure recurred. The dealer was notified of the failure and the contact was advised that if the check engine warning light was not illuminated then no need to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 1,108.

Driving at 25 mph and the vehicle alerted "shift to neutral" and came to a complete stop and stalled. Had no warning, couldn't even pull to side of road. Could not start again and had to be towed.

This is related to complaint number 11526621 filed June 13, '23. Today I experienced the same issue described in my previous complaint but under different circumstances. I was at an intersection of two 2-lane highways, one going east-west and the other going north-south, and was facing oncoming traffic as I waited for a gap in the oncoming traffic that would allow me to make the left turn. Once a gap appeared (perhaps 4 or 5 car lengths long), I pressed the accelerator to turn left but there was zero propulsion for about 2 seconds. I was simply stalled in the path of the oncoming traffic. At the end of the 2 second delay, as the vehicle transitioned from ev (electric) to internal combustion (gasoline) mode of propulsion, my vehicle gradually accelerated just enough to allow me to complete the turn; however, I came very close to being broadsided by the oncoming traffic. This is a dangerous fault of the 2023 Hyundai Santa Fe hybrid vehicle and needs to be addressed ASAP! there is obviously something wrong with the ev/internal combustion synchronization/communication causing the momentary loss of power!.

On nine separate occasions between mid-June 2023 (mileage appx. 600) and July 21, 2023 (mileage 1994), my vehicle lost power (decrease or loss of power and/or hesitated, sputtered, or stalled) when I was accelerating from a stop or slow speed. During these times, I have noticed that the air conditioner starts blowing only warm air. The only way to correct the issue has been to turn off the engine and then restart it. No error codes have ever been generated, and only twice did warning lights come on (engine oil light and battery light). I will upload my documentation file (to date) with the specifics of what happened along with dates and mileages this has happened. This happened one time on the freeway; I had to pull over to the side to stop/restart my engine. It was very unsafe and put my family at risk. This is a significant safety issue, and I do not feel comfortable driving because if I pull out into traffic and experience this loss of power, I could easily get hit by oncoming traffic. The vehicle has been at the Hyundai dealer since July 5, 2023 (three weeks tomorrow), and it is still there. They had not been able to replicate the problem. I went to pick up the vehicle on July 21, 2023, and as soon as I left the parking lot, the problem happened. I did a u-turn to come back to the dealer, and the vehicle lost all power. I had the vehicle in reverse, and there seemed to be no engagement of the transmission. Even with the gas pedal pushed all the way to the floor, there was no engine revving and no movement of the vehicle. The Hyundai technician and service advisor came to see the issue firsthand (since they had not been able to replicate it). The issue was only resolved when the vehicle engine was turned off and restarted. The vehicle remains at the dealer for further testing. Yes, I will gladly make my vehicle available for inspection upon request.

The issue I'm about to describe has occurred multiple times during the seven (7) months I've owned the vehicle - including again today. In all cases, I was attempting gradual acceleration to merge onto a highway or high-traffic street (e. G. , when exiting a mall parking lot onto a busy city street). When I press the accelerator nothing happens - no power whatsoever for at least two seconds! and on three of these occasions, I was almost broadsided by oncoming high-speed traffic! I've reported this issue to my dealership (both sales and service) and their response was that this is a known problem with the Hyundai hybrid models but that there is no fix available nor, to the best of their knowledge, is there one in the process of being developed! as stated above, there is sometimes as much as a 2-second delay from when stepping on the accelerator (even when fully depressing) to when the vehicle slowly starts to accelerate. And there are no warning lights to indicate that there is a problem. I've observed that in all cases when this issue occurs, it does so when the power train is transitioning from the ev (electric) mode to the internal combustion mode of propulsion. This should not be a difficult issue for Hyundai to resolve and should be addressed with utmost urgency before someone is seriously injured or killed! NHTSA - please intervene by directing Hyundai to launch an immediate recall campaign to resolve this very dangerous issue, or offer to refund the affected owners' purchase price!.

May 5th 2023 my car was broken in to. The back passenger window was broken out and the steering column was tour out . The car was undrivable. The car was towed may 18th to nalley Hyundai. I just got my car back today Aug 11. I understand Hyundai is suing tiktok I was given a number. She said when they go to court. When .

Check engine light and hev warning light come on and vehicle looses all power. It has been confirmed by myrtle beach Hyundai also they tried fixing the problem gave me back car supposedly fixed just to have same problem within 24 hours. The problem started later part of April and is still ongoing vehicle has been towed 3 times so far. My concern is what happens if I loose all power while driving.

Car has a severe life threatening hesitation, sometimes as much as almost 2 seconds delay from when you fully step on the accelerator to when it slowly starts to go. No warning lights or bells whatsoever. Regardless of driving mode it dose it. Seems to be especially pronounced when at a dead stop in sport mode. Problem seems to have gotten progressively worse the more we have driven it. The dealership is denying that there's any problem or issue & didn't want to make an appointment to look at it & keeps trying to tell me this is normal. Car is unsafe to drive like this & has nearly gotten me & my family killed on numerous occasions. I have driven other hybrids by other manufacturers & none have had this issue.

On December 11 and 12, 2022, my 2023 Hyundai Santa Fe limited hybrid failed to accelerate in traffic. In both cases I was attempting gradual acceleration to change lanes, or merge onto an another high traffic street and when I pressed the accelerator nothing happened. On second occasion I could not get any power for several seconds. In both cases I activated hazard signals to avoid a collision by vehicles rapidly approaching me from behind in a 50 mph speed zone. The vehicle has 900 miles on it and I took delivery November 14,2022. I see where this has occurred to other santa fr hybrids, yet when I called the dealer they seemed unaware of any problems. I am scheduled for a long driving trip to michigan in a week. 567 miles and I am very concerned about driving on the turnpikes with this problem. I am going to pohanka Hyundai of fredericksburg va tomorrow.