Table 1 shows one common steering related problems of the 2024 Hyundai Santa Fe.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
Incident description: I am reporting a recurring and dangerous safety defect involving the adas (advanced driver assistance systems) on my 2024 Hyundai Santa Fe hybrid. On multiple occasions, the vehicle has exhibited uncommanded steering input. Even when the lane keeping assist (lka) system is manually disabled by the driver, the vehicle software overrides this command and re-activates the system without driver input, causing unpredictable steering behavior. System failures & error codes: the vehicle intermittently displays a "check forward attention warning system" failure. Dealership diagnostics have confirmed the following historical fault codes related to module communication: •c164286, c168886, c16b902, c28b981 related safety recalls: this vehicle is currently subject to recall 265 (NHTSA 24v561000) for main floor wiring harness chafing and recall 288 (NHTSA 25v808000) for rearview camera wiring tension. I believe the uncommanded steering and camera failures are direct results of the electrical interference or harness damage described in these active safety recalls. Safety risk: the uncommanded steering override creates an immediate risk of a crash, especially in high-speed highway conditions where the vehicle may unexpectedly pull against the driver's intent.
-I had just exited from the highway and was driving into my town. While doing so, I had both hands on the steering wheel and suddenly the car started beeping and flashing warnings/ alerts indicating that my hands were not on the steering wheel, which they were. Within seconds the car began to deaccelerate and pull me off the road to my right hand side. I initially had no control over the vehicle. Then again- without explanation it began to register hands on the steering wheel and I was able to resume control of the vehicle. I believe the lane assist feature was on at the time. It all happened very quickly. Had I still been on the highway as I was moments before, there was enough traffic that I would have been pulled into another vehicle or caused an accident if people saw me suddenly rapidly deaccelerating/braking in front of them because they would have no warning and a very tiny amount of time to react. Then, in an other instance that followed shortly thereafter, my boyfriend was driving with one of the lane assist on. While driving, the weather changed and it began snowing and freezing rain that was freezing when it hit the windshield. The lane assist began to have trouble seeing the lines on the road since the snow and ice were obscuring them somewhat. It began to beep and gently correct the car- which was not appropriate in this case (we understand that the road conditions were beyond its abilities to safely discern things accurately). My boyfriend who had two hands on the wheel trying to carefully navigate this sudden burst of weather so at not to slide. He tried turning it off, but it wasn't turning off, and couldn't troubleshoot it without taking his hands off the wheel. He instructed me to turn it off through the settings menu in the infotainment system, which seemed to disable it. Prior to these dangerous problems, I had experienced some seemingly sensor- related malfunctions with the tire pressure monitoring system. I'm out of room to write more.
Driver assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.
I was driving on the freeway at 70mph it was dusk. The traffic was light and I was exiting the freeway. Two lanes exit and then split each direction. There is a car next to me but is not coming into my lane and nobody in front of me. Suddenly a collision alarm starts going off the vehicle brakes and the emergency steering notification lights up on the dash and the vehicle swerves to the left almost hitting the median. After this occurred the transmission started having issues at speeds under 15mph with shifting. It would rev up to about 3500rpms then lunge.
Forward attention warning camera continues to malfunction stating camera is obscured even when not. If cruise is allowed to be engaged the camera will randomly decide it doesn’t detect your face and will hard brake to stop the car. This has happened multiple times to me, narrowly avoiding collision from behind. Hyundai refuses to address the issue because their technicians can’t duplicate the issue so they state the car is safe to drive. Camera becomes hot to the touch much like an overheating cell phone. At times camera can be covered completely and will not detect it’s obscured. This camera is a big safety hazard rather than providing any safety. Someone will die if this is not addressed-the manufacturer doesn’t seem to care to fix the issue. I’ve reported this to the dealership from the 1st week I’ve owned the car. My car has been at the dealership for this issue almost half of the time I’ve owned it. I have seen many others with the same issue in Hyundai forums-their issues have always been dismissed as not a safety issue by Hyundai as well. How can a car that will brake from a high speed or any speed for that matter be safe-just because it “thinks” you aren’t looking forward but are looking forward.