Forward Collision Avoidance Problems of Hyundai Santa Fe

The contact owns a 2025 Hyundai Santa Fe. The contact stated that while his wife was driving at an undisclosed speed, the forward attention warning (faw) system activated. Shortly afterward, the message "system shutting off" was displayed, and the automatic emergency braking system briefly engaged, jerking the vehicle and dramatically reducing its speed of the vehicle but not to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the vehicle was functioning as designed but informed the contact that his wife's glasses may be interfering with the forward attention warning (faw) system's eye detection ability to monitor her eyes. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 13,000.

The contact owned a 2022 Hyundai Santa Fe. The contact stated while coming out of a parking space and driving approximately 5 mph, he got distracted and crashed into a parking lot light pole. The contact stated that the forward collision avoidance sensors failed to operate as intended. The vehicle was towed and was deemed totaled. No injuries were reported. The contact also stated that the vehicle started leaking from the radiator after the impact. The manufacturer was made aware of the failure; however, no further assistance was provided. The failure mileage was approximately 50,100.

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The contact owns a 2023 Hyundai Santa Fe. The contact stated while driving at various speeds, the forward collision avoidance system erroneously activated, causing the braking system to activate and the vehicle to veer to the left. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer on several occasions due to the failure however, a cause for the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,000.

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The contact owns a 2019 Hyundai Santa Fe. The contact stated that the check forward collision avoidance warning light was illuminated. While driving at various speeds, the vehicle veered into oncoming traffic. The vehicle was taken to the local dealer where it was diagnosed that the sensor in the windshield had malfunctioned. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated the windshield sensors were working as designed. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 69,550.

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