general problems of the 2012 Hyundai Sonata

I brought my car in for routine service where I alerted the service rep to an issue with my dashboard. For over a year I had noticed an area of 'slickness" on my dash . As the summer went on, this area now appears to be melting! I was told that the area was there based on :something " that I had done & had subsequently tried to fix it! needless to say , I was fit to be tied!! how do you accuse someone of something when you do not have the facts? I was told by numerous service people as well as management that this was something that was never seen before! does not one need to conduct an investigation into the matter as opposed to it is your problem -not ours? it is clearly a defect & I want the dashboard replaced!!.

Bumper (rear) fell off Hyundai Sonata 2012 my daughter was reversing in my front yard, when the rear bumper fell off the car. She did not hit anything or another vehicle. She was not hit either. It just fell off! the dealership would not believe us. There are other stories of this on the internet. Please do something, this could have happened on the highway with deadly results. We contacted Hyundai consumer services, they would not fix the problem, or acknowledge an awareness of this problem. Please help. This is a product defect. I am worried by Hyundai's casual lack of concern about this issue. Please do something before this causes any fatality. Sincerely, a worried mom.

The contact owns a owns a 2012 Hyundai Sonata. The contact stated that the headlights illuminated dimmer than normal and made it very difficult to drive at night. The vehicle was taken to the dealer, who stated that the headlights were performing up to standard and they could not alter the design. The manufacturer was made aware of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was 3,788 and the current mileage was 13,000. Updated 06/06/12 the consumer stated the low beams did not project adequately when driving up and down hills and driving around curves. The low beam head light projection decreased up to 50% and sometimes more than 50% depending on the size of the hill or curve. The consumer also stated the vehicle shifted in a rough manner and a fender lining was replaced.