general problems of the 2016 Hyundai Sonata

The contact owns a 2016 Hyundai Sonata. The contact stated the trunk latch failed to latch properly and had fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 21v619000 (latch/locks/linkages) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.

The contact owns a 2016 Hyundai Sonata. The contact stated that the trunk latch had failed to open. The contact attempted to use the key fob and the key to unlock the trunk however, the latch failed to release. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the trunk latch and key entry needed to be replaced. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.